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INFINITI of Hoffman Estates
Hoffman Estates, IL
2,029 Reviews
INFINITI of Hoffman Estates | For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
INFINITI of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,029 reviews
June 08, 2022
I wasn't even in the market for a car but when Edgar let me borrow his Infiniti for the day I was blown away with the craftsmanship of the vehicle. Never did I think I would drive anything but my Volvo but me borrow his Infiniti for the day I was blown away with the craftsmanship of the vehicle. Never did I think I would drive anything but my Volvo but his charm and impeccable service has assured that when my wife's lease is up i will be giving Mr.Romano a call.5 star service! More
by christopher.curtis86
Employees Worked With
Edgar Romano
June 08, 2022
Edgar was patient, transparent, kind, upfront and honest! He dispelled all car salesman stereotypes! Definitely recommend and will be back for another purchase. He dispelled all car salesman stereotypes! Definitely recommend and will be back for another purchase. More
by Tatum Family
Employees Worked With
Edgar Romano
June 08, 2022
The most friendly and helpful staff, I came in looking for a used car for my family and thanks to them I was able to find a car that has helped my family in many ways! for a used car for my family and thanks to them I was able to find a car that has helped my family in many ways! More
by plummy-gutters-0i
Employees Worked With
Other Employees :
Alec Olney, Dakota Francis, Steve Serafino, Lucas Baghdassarian, Robert Rodriguez, Keith Gerstner, Edgar Romano
June 03, 2022
Great experience overall! Joel (Sales Consultant) and Pat (GM) went out of their way to make me an INFINITI customer! Joel (Sales Consultant) and Pat (GM) went out of their way to make me an INFINITI customer! More
by eschwieterman
May 26, 2022
Great experience overall! Joel Gappa was a true professional throughout the purchase process and Pat Bobko went out of his way to make me an INFINITI customer. Customer Servic Joel Gappa was a true professional throughout the purchase process and Pat Bobko went out of his way to make me an INFINITI customer. Customer Service was 5-Star! More
by eschwieterman
May 25, 2022
Sales team doesn’t pay attention to what the customer is saying and is slow to respond with actions. Didn’t feel like I was being listened to so I’m taking my business elsewhere. saying and is slow to respond with actions. Didn’t feel like I was being listened to so I’m taking my business elsewhere. More
by MartE.
Employees Worked With
Leslie Toledo, Julian Lozano
May 21, 2022
Our interaction with Joel Gappa was great. He reached out as our Infiniti QX50 lease was ending to discuss our options. We chose to purchase the vehicle and appreciated his attentiveness to He reached out as our Infiniti QX50 lease was ending to discuss our options. We chose to purchase the vehicle and appreciated his attentiveness to us. It gives the customer a lot of confidence to be served by such an experienced and qualified expert. Joel answered all our questions and explained everything fully. The interaction was top notch and we wish him much success on his drive toward “4000” sales. More
by rustyrickart
May 16, 2022
The best sales people Joel Gappa was awesome everyone are very friendly will come back very friendly will come back More
by a.pollina
