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INFINITI of Hoffman Estates

Hoffman Estates, IL

4.8
2,027 Reviews
INFINITI of Hoffman Estates | For A Great Experience Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served. INFINITI of Hoffman Estates | A Zeigler Auto Group Company
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1075 W Golf Rd

Hoffman Estates, IL

60169

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Showing 2,027 reviews

December 14, 2021

We worked with Bill and he was absolutely amazing. He was not pushy and was able to accommodate us to meet our needs. He was able to deliver everything as promised. The Infiniti that we had purchased had a b More

by SAMMOONEY09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Archibald, Julian Lozano
Dec 16, 2021 -

INFINITI of Hoffman Estates responded

Thank you! We really appreciate your feedback!

December 09, 2021

Trevor was very helpful and patient. Very easy to talk to. Trevor is a good representative of your fine dealership More

by steve.herbst1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor
Dec 16, 2021 -

INFINITI of Hoffman Estates responded

Steve, thank you again for taking the time to let us know how we did. We hope you have a great day!

December 07, 2021

Efficient intake. A ride back to work. Replaced battery under warranty. Car washed oil changed. More

by SHERIVARNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

INFINITI of Hoffman Estates responded

Sheri, thank you for the great rating. We appreciate your positive review about your recent experience with us!

December 06, 2021

Infiniti of hoffmanstates is a very eficient dealer, i’m pleased to be their customer, Joe, Chris and Stan give me the best deal and they are people that are in the business of selling cars but also keepin More

by neptali.rovero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Mulica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Richko
Dec 16, 2021 -

INFINITI of Hoffman Estates responded

Neptali, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for the 5-star rating!

December 05, 2021

Service associate was rude and called me a lair. Completely unacceptable. Never going back there ever again in my life More

by hbasim22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sebastian Pyznar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

INFINITI of Hoffman Estates responded

We would like to hear more about your experience with our team member. Please contact Dick Barker at 847-885-7000. Thank you

December 03, 2021

Bought a used Infiniti red sport at a dealership much farther away and decided to have it serviced at Zeigler Infinity in Schaumburg as it is 3 miles from my work. So glad I did. Service is exceptional. More

by R&BWoodruff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

INFINITI of Hoffman Estates responded

Thank you for giving us the opportunity to earn your business.

December 01, 2021

The service center really went down since being bought by Ziegler. When it was Motorwerks they Took the time to walk you through what was going on with your car to find ways to save you money by using their More

by KSpotts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sebastian Pyznar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

INFINITI of Hoffman Estates responded

Hi Ms. Spotts, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We hope you are willing to give us another chance. Please reach out to Performance Manager Dick Barker at (224) 653-2901 so we can work towards a resolution.

November 30, 2021

Very friendly and helpful. Fast turnaround on car delivery. Trevor Answered all of my questions. More

by a.philipguide
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor
Nov 30, 2021 -

INFINITI of Hoffman Estates responded

Thank you for the feedback on your visit.

November 30, 2021

Everyone was very friendly and helpful. All of my questions were answered and the service department went above and beyond what was asked of them More

by Cindi.rothgeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor
Dec 16, 2021 -

INFINITI of Hoffman Estates responded

Cindi, we're so glad that we were able to go above and beyond your expectations! Thank you for the excellent rating!

November 30, 2021

Trevor was very helpful and pleasant to work with when I brought my car in to be serviced. More

by bh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Lozada
Dec 06, 2021 -

INFINITI of Hoffman Estates responded

Thank you!

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