INFINITI of Hoffman Estates

Their customer service was great. I bought from another state and their attention to detail was excellent. They answered all of my questions promptly and followed up after I received my vehicle. state and their attention to detail was excellent. They answered all of my questions promptly and followed up after I received my vehicle. More

I had a very positive experience on the service of my QX50, infinity SUV at Hoffman Eststrs infinity. The service consultant..Trevor, After checking my car for 15?minutes explained me, what needs to be QX50, infinity SUV at Hoffman Eststrs infinity. The service consultant..Trevor, After checking my car for 15?minutes explained me, what needs to be done on thdcarand expkauned the charges. I waited in a verycomfortable waiting lounge with complimentary hot and cold drinks and a smart YV on the wall. It took less than yeo hours..An assistant brought the final inboice and explained to me the work done on my card. Upon my request he also showed me how to navigate some buttons and switches on the dash board. Over all it was a positive experience, all around😀 More

We worked with Bill and he was absolutely amazing. He was not pushy and was able to accommodate us to meet our needs. He was able to deliver everything as promised. The Infiniti that we had purchased had a b not pushy and was able to accommodate us to meet our needs. He was able to deliver everything as promised. The Infiniti that we had purchased had a broken tail light and they had a new one delivered within the week. I would recommend him and the dealership. Very professional and easy going. More

Trevor was very helpful and patient. Very easy to talk to. Trevor is a good representative of your fine dealership to. Trevor is a good representative of your fine dealership More

Efficient intake. A ride back to work. Replaced battery under warranty. Car washed oil changed. under warranty. Car washed oil changed. More

Infiniti of hoffmanstates is a very eficient dealer, i’m pleased to be their customer, Joe, Chris and Stan give me the best deal and they are people that are in the business of selling cars but also keepin pleased to be their customer, Joe, Chris and Stan give me the best deal and they are people that are in the business of selling cars but also keeping new customer! More

Service associate was rude and called me a lair. Completely unacceptable. Never going back there ever again in my life lair. Completely unacceptable. Never going back there ever again in my life More

Bought a used Infiniti red sport at a dealership much farther away and decided to have it serviced at Zeigler Infinity in Schaumburg as it is 3 miles from my work. So glad I did. Service is exceptional. farther away and decided to have it serviced at Zeigler Infinity in Schaumburg as it is 3 miles from my work. So glad I did. Service is exceptional. Sebastian is always friendly and courteous to deal with and always tries to get the job done right the first time. If there is ever an issue he’s on top of it right away. I will be using Zeigler Schaumburg Infiniti for all my services for my red sport. More

The service center really went down since being bought by Ziegler. When it was Motorwerks they Took the time to walk you through what was going on with your car to find ways to save you money by using their Ziegler. When it was Motorwerks they Took the time to walk you through what was going on with your car to find ways to save you money by using their coupons. This team just wants you in and out and has no interest in answering any of your questions. This may be my last time using them. More

Very friendly and helpful. Fast turnaround on car delivery. Trevor Answered all of my questions. delivery. Trevor Answered all of my questions. More