INFINITI of Hoffman Estates

I stopped in to take a test drive of the Infiniti QX50 the moment I walked in the dealership I was greeted with smiles and extremely impressed on how nice the dealership was. My test drive was with Alec a the moment I walked in the dealership I was greeted with smiles and extremely impressed on how nice the dealership was. My test drive was with Alec and immediately I could see how knowledgeable he was explaining all the features of the car. Answered all my questions with a calm demeanor was polite pleasant and at know time did I feel pressure to buy the car. I was introduced to James and with a smile and wanted to make sure I was enjoying my experience. Marcin was outstanding during the finance part. I have never experienced anything like this buying a car. I would recommend anybody looking for a new or user car ask for Alec and you will not be disappointed. Thank you to all for a great experience looking forward to my new QX 50 More

John went above and beyond providing excellent customer service and responsive communication- answering all of our questions. He was polite, pleasant, and knowledgeable offering a pleasant experience whi service and responsive communication- answering all of our questions. He was polite, pleasant, and knowledgeable offering a pleasant experience which these days, can be hard to find. More

Out of state customer here and Joel made the process so easy. Great communication along with custom videos. easy. Great communication along with custom videos. More

Joel was a pleasure to work with and the next car purchase I make will be with him! Knowledgeable, kind and not pushy at all. Him and James were both exactly what you wish everyone was like in the purchase I make will be with him! Knowledgeable, kind and not pushy at all. Him and James were both exactly what you wish everyone was like in the car selling business. Can't thank them enough for their help. More

Joel was wonderful to work with when purchasing my vehicle. He's a great guy who made everything very clear and understandable for me. If you're looking for someone to guide you through this process, vehicle. He's a great guy who made everything very clear and understandable for me. If you're looking for someone to guide you through this process, Joel is your man. More

Sales Representative Ivan Bedolla was extremely helpful with the purchase of my new vehicle. From working with him via txt, email, by phone or in person, he made the process very easy and everything went q with the purchase of my new vehicle. From working with him via txt, email, by phone or in person, he made the process very easy and everything went quickly and smoothly. Thanks Ivan! More

he was courteous, thoughtful and knowledgeable, and seem to have customers best interest at heart with an element of kindness. That was awesome. to have customers best interest at heart with an element of kindness. That was awesome. More

I’ve purchased at least 3-4 cars from Joel over the years and he was the most honest dealer I’ve worked with and he was 100% on top of the sales and service after on every single purchase. I highly recommend and he was the most honest dealer I’ve worked with and he was 100% on top of the sales and service after on every single purchase. I highly recommend working with Joel More

They price their cars above market, and they are not very responsive. I’m sure they’re great folks, but I will keep searching. responsive. I’m sure they’re great folks, but I will keep searching. More

If you aren’t buying a car from Joel you’re buying from the wrong person. Joel is the best at what he does, we have bought 5 cars from Joel and would t use anyone else. the wrong person. Joel is the best at what he does, we have bought 5 cars from Joel and would t use anyone else. More