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INFINITI of Hoffman Estates
Hoffman Estates, IL
2,029 Reviews
INFINITI of Hoffman Estates | For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
INFINITI of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,029 reviews
June 05, 2021
Customer service was good. They provided a loaner which was nice to have since repairs took a while I would fo back especially since it is Zeigler owned. was nice to have since repairs took a while I would fo back especially since it is Zeigler owned. More
by V_G
Verified CustomerEmployees Worked With
David Taroyan
June 04, 2021
I went to the service center without an appointment but they always take care of my car promptly. It was very best service that one can ask for! they always take care of my car promptly. It was very best service that one can ask for! More
by DANKHLEE
June 03, 2021
Bad experience. Horrible service Won't repair engine under manufacture Warranty. Oil change was regulary. They said, no oil in the engine Highly do not recommend use this dealership. under manufacture Warranty. Oil change was regulary. They said, no oil in the engine Highly do not recommend use this dealership. More
by Alexden66
Employees Worked With
June 01, 2021
The experience was extremely pleasant from scheduling, appointment flexibility, quality of work and turnaround time. The staff if friendly and knowledgeable. I will be back. appointment flexibility, quality of work and turnaround time. The staff if friendly and knowledgeable. I will be back. More
by KrystynaPiton
Employees Worked With
Carlo Alvar, Andrew Petrella
May 31, 2021
Excellent work and service and on timely fashion very professional, after other mechanics couldn’t find a problem on my car, INFINITI Hoffman Estates find it and fix it. professional, after other mechanics couldn’t find a problem on my car, INFINITI Hoffman Estates find it and fix it. More
by Jose.z.carrillo
Employees Worked With
David Taroyan
May 27, 2021
Willing to work from a distance. Brought everything to me and the process was easy and smooth. Would definitely work with Chris and Alec again in the future. and the process was easy and smooth. Would definitely work with Chris and Alec again in the future. More
by JOHN_MCLANE67
Employees Worked With
Alec Olney
May 27, 2021
Salesman was great to work with and made our experience simple. Friendly staff and would recommend them for future car buyers,Thanks more making buying a car fun!! simple. Friendly staff and would recommend them for future car buyers,Thanks more making buying a car fun!! More
by LALFAN1
May 27, 2021
Sebastian put the customer back in customer service. Now a days customer service is just a word but not the day I brought my SERENA in to get work!! Thank you Sebastian! a days customer service is just a word but not the day I brought my SERENA in to get work!! Thank you Sebastian! More
by ROOTS12
Employees Worked With
May 26, 2021
Great service, always work to take care of customers needs. Friendly and knowledgeable staff. Goes above an beyond to make sure all your needs are taken care of. needs. Friendly and knowledgeable staff. Goes above an beyond to make sure all your needs are taken care of. More
by Mike.S
Employees Worked With
Other Employees :
Tony Guzman, Carlo Alvar, Oscar Lozada
May 24, 2021
Excellent service especially David and service he was very nice polite knowledgeable and answered all my questions and my needs keep up the good work I will definitely come back very nice polite knowledgeable and answered all my questions and my needs keep up the good work I will definitely come back More
by BESHARA21
Employees Worked With
David Taroyan
