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INFINITI of Hoffman Estates
Hoffman Estates, IL
2,027 Reviews
INFINITI of Hoffman Estates | For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
INFINITI of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,027 reviews
April 10, 2021
Loved salesperson, but although car is only in my name, paperwork completed with husband's contact information. All correspondence goes to him. Even this survey. paperwork completed with husband's contact information. All correspondence goes to him. Even this survey. More
by S.NOVOSELSKY
Verified Customer
April 10, 2021
Great experience! Alexei and the team were patient and very helpful throughout the process. I will be coming back to them for all future car purchases. very helpful throughout the process. I will be coming back to them for all future car purchases. More
by Ladyg
April 08, 2021
salesmen always greeting you with a smile. very respectful and helpful. wish they had more inventory., love the dealership. finance gentleman was super professional and gave us piece of mind when c respectful and helpful. wish they had more inventory., love the dealership. finance gentleman was super professional and gave us piece of mind when completing the forms. More
by JOEPAULA
Employees Worked With
Joseph Vallejo, Duane Jackson
April 03, 2021
Always great service department. They are considerate of my time and car is ready as promised....and returned cleaner than when it went in. Thank you my time and car is ready as promised....and returned cleaner than when it went in. Thank you More
by sean
April 03, 2021
Very courteous staff. Very knowledgeable very friendly . Explained all that was needed. This survey is not very friendly having to say 25 words. Doesn’t make you want to complete it! Explained all that was needed. This survey is not very friendly having to say 25 words. Doesn’t make you want to complete it! More
by RUSsSR
Employees Worked With
April 02, 2021
They kept my car for three weeks for a whole two weeks I never heard from a soul and then when I called they gave me 1,000,001 excuses and with the price I was treated like a second-class citizen be a woman never heard from a soul and then when I called they gave me 1,000,001 excuses and with the price I was treated like a second-class citizen be a woman. Worse than black lives matter what about women’s life’s matter it’s still a man’s world More
by GINA.BRIZZOLARA
Employees Worked With
April 01, 2021
This dealership is the one to go to. Two great reasons, they work with the client and they got me a great deal on a Jeep SRT they work with the client and they got me a great deal on a Jeep SRT More
by ad21339
April 01, 2021
Excellent dealership from the sales manager to the financing. The sales manager, Maria, was exceptional and took care of everything. I would highly recommend this dealership. This is the second car financing. The sales manager, Maria, was exceptional and took care of everything. I would highly recommend this dealership. This is the second car I purchased from yhem. More
by CHERI.WAHLUND
April 01, 2021
My husband and I were preparing for a road trip and need to have new tires on our QX56. Oscar and his team worked above and beyond to make sure our vehicle was ready. We are extremely pleased and very grate to have new tires on our QX56. Oscar and his team worked above and beyond to make sure our vehicle was ready. We are extremely pleased and very grateful for the work ethic and customer service that we received. More
by dallerd
Employees Worked With
Carlo Alvar, Andrew Petrella, Oscar Lozada
April 01, 2021
Alexei has been super easy to work with and very professional. I’ve never had a deal and negotiation go so smoothly and come to a great agreement. Highly recommending him and the dealership to my fr professional. I’ve never had a deal and negotiation go so smoothly and come to a great agreement. Highly recommending him and the dealership to my friends for their new/used car needs! More
by Rjzalenas
Employees Worked With
Alexei Bagrov
