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INFINITI of Hoffman Estates
Hoffman Estates, IL
2,029 Reviews
INFINITI of Hoffman Estates | For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
INFINITI of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,029 reviews
April 01, 2021
Excellent dealership from the sales manager to the financing. The sales manager, Maria, was exceptional and took care of everything. I would highly recommend this dealership. This is the second car financing. The sales manager, Maria, was exceptional and took care of everything. I would highly recommend this dealership. This is the second car I purchased from yhem. More
by CHERI.WAHLUND
Verified Customer
April 01, 2021
This dealership is the one to go to. Two great reasons, they work with the client and they got me a great deal on a Jeep SRT they work with the client and they got me a great deal on a Jeep SRT More
by ad21339
March 30, 2021
Nothing like a Service Department that takes care of their clients, professionally, expeditiously, and fairly. Keep up the great work Sebastian and the service techs!! their clients, professionally, expeditiously, and fairly. Keep up the great work Sebastian and the service techs!! More
by BARNESARCH
Employees Worked With
March 29, 2021
Sebastian was very helpful, I took my car in for wheel bearing and breaks. Was able to get a great price beating everyone around on the bearing. Was able to get next day install and very easy drop off and bearing and breaks. Was able to get a great price beating everyone around on the bearing. Was able to get next day install and very easy drop off and pick up. Would go again More
by Awade050
Employees Worked With
March 29, 2021
I had an amazing experience with your service department. I am so glad I found your dealership-it’s a bit far but totally worth the trip. Everyone was so nice and helpful-Dave is outstanding!! I am so glad I found your dealership-it’s a bit far but totally worth the trip. Everyone was so nice and helpful-Dave is outstanding!! More
by hensing
Employees Worked With
Dave -head of service, Carlo Alvar
March 26, 2021
Mike, Oscar, Sebastian and the sales manager fixed my problem and helped my out of a jam. They did a great job and I appreciate their efforts. problem and helped my out of a jam. They did a great job and I appreciate their efforts. More
by AK.OLSEN
March 24, 2021
Sabastian and Oscar went over and about in their customer service each and every time that I made the decision to drive out to Hoffman Estates from the city. The service that I received at the dealership jus service each and every time that I made the decision to drive out to Hoffman Estates from the city. The service that I received at the dealership justified the extra drive. Berman Infiniti has lost a customer! More
by Maxman53
March 24, 2021
Excellent customer service! I was very nervous walking into a luxury dealership to purchase my first luxury car but the salesman Alec was the best! Thank you for helping me purchase my 2021 Q50! into a luxury dealership to purchase my first luxury car but the salesman Alec was the best! Thank you for helping me purchase my 2021 Q50! More
by Drelly
Employees Worked With
Joseph Vallejo, Alec Olney, Duane Jackson
March 23, 2021
Service was good for me.It would be nice to know if the Service was good for me. It would be nice to know if the completion time is a little shorter or the end time is accurate. Service was good for me. It would be nice to know if the completion time is a little shorter or the end time is accurate. More
by ISHIZUKA.TAJASHI
Employees Worked With
Joseph Vallejo
March 23, 2021
Always professional and helpful. Great experience this time as well. Came in bc the dustcover broke. Part was ordered and loaner offered to me. All good. time as well. Came in bc the dustcover broke. Part was ordered and loaner offered to me. All good. More
by VICTORIA.MOSTOV
Employees Worked With
I am terrible with names
