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INFINITI of Hoffman Estates
Hoffman Estates, IL
2,032 Reviews
INFINITI of Hoffman Estates | For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
INFINITI of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,032 reviews
April 02, 2021
They kept my car for three weeks for a whole two weeks I never heard from a soul and then when I called they gave me 1,000,001 excuses and with the price I was treated like a second-class citizen be a woman never heard from a soul and then when I called they gave me 1,000,001 excuses and with the price I was treated like a second-class citizen be a woman. Worse than black lives matter what about women’s life’s matter it’s still a man’s world More
by GINA.BRIZZOLARA
Verified CustomerEmployees Worked With
April 01, 2021
My husband and I were preparing for a road trip and need to have new tires on our QX56. Oscar and his team worked above and beyond to make sure our vehicle was ready. We are extremely pleased and very grate to have new tires on our QX56. Oscar and his team worked above and beyond to make sure our vehicle was ready. We are extremely pleased and very grateful for the work ethic and customer service that we received. More
by dallerd
Employees Worked With
Carlo Alvar, Andrew Petrella, Oscar Lozada
April 01, 2021
Alexei has been super easy to work with and very professional. I’ve never had a deal and negotiation go so smoothly and come to a great agreement. Highly recommending him and the dealership to my fr professional. I’ve never had a deal and negotiation go so smoothly and come to a great agreement. Highly recommending him and the dealership to my friends for their new/used car needs! More
by Rjzalenas
Employees Worked With
Alexei Bagrov
April 01, 2021
Excellent dealership from the sales manager to the financing. The sales manager, Maria, was exceptional and took care of everything. I would highly recommend this dealership. This is the second car financing. The sales manager, Maria, was exceptional and took care of everything. I would highly recommend this dealership. This is the second car I purchased from yhem. More
by CHERI.WAHLUND
April 01, 2021
This dealership is the one to go to. Two great reasons, they work with the client and they got me a great deal on a Jeep SRT they work with the client and they got me a great deal on a Jeep SRT More
by ad21339
March 30, 2021
Nothing like a Service Department that takes care of their clients, professionally, expeditiously, and fairly. Keep up the great work Sebastian and the service techs!! their clients, professionally, expeditiously, and fairly. Keep up the great work Sebastian and the service techs!! More
by BARNESARCH
Employees Worked With
March 29, 2021
I had an amazing experience with your service department. I am so glad I found your dealership-it’s a bit far but totally worth the trip. Everyone was so nice and helpful-Dave is outstanding!! I am so glad I found your dealership-it’s a bit far but totally worth the trip. Everyone was so nice and helpful-Dave is outstanding!! More
by hensing
Employees Worked With
Dave -head of service, Carlo Alvar
March 29, 2021
Sebastian was very helpful, I took my car in for wheel bearing and breaks. Was able to get a great price beating everyone around on the bearing. Was able to get next day install and very easy drop off and bearing and breaks. Was able to get a great price beating everyone around on the bearing. Was able to get next day install and very easy drop off and pick up. Would go again More
by Awade050
Employees Worked With
March 26, 2021
Mike, Oscar, Sebastian and the sales manager fixed my problem and helped my out of a jam. They did a great job and I appreciate their efforts. problem and helped my out of a jam. They did a great job and I appreciate their efforts. More
by AK.OLSEN
March 24, 2021
Excellent customer service! I was very nervous walking into a luxury dealership to purchase my first luxury car but the salesman Alec was the best! Thank you for helping me purchase my 2021 Q50! into a luxury dealership to purchase my first luxury car but the salesman Alec was the best! Thank you for helping me purchase my 2021 Q50! More
by Drelly
Employees Worked With
Joseph Vallejo, Alec Olney, Duane Jackson
