INFINITI of Hoffman Estates

From sales to service this dealership has been amazing. Perfect customer service and couldn’t be more helpful. Sales process was clear and easy, service was extremely efficient and polite. Perfect customer service and couldn’t be more helpful. Sales process was clear and easy, service was extremely efficient and polite. More

The Infiniti service was good. I was in and out and got my car the same day. I was also provided a loaner for the day. Good service! my car the same day. I was also provided a loaner for the day. Good service! More

I spoke with Alex over the phone the day before I purchased my vehicle and everything he said he will help me with he did he went over and beyond he a great salesman don’t try to rip you off I told h purchased my vehicle and everything he said he will help me with he did he went over and beyond he a great salesman don’t try to rip you off I told him about what insurance I was getting and price he got one of his coworkers to help me find a better quote and I left the dealer over excited and Happy I was glad I found Alex he took his time and worked every figure he could to get me the best deal like I had asked for and I got the car I wanted Thanks Alex you are the Best More

First time customer I have to say it was excellent service my advisor Oscar was on top of his game I would 100% recommend this dealer. service my advisor Oscar was on top of his game I would 100% recommend this dealer. More

Everyone involved did a great job. I was kept informed of the status of my vehicle and all work was completed as promised. Thank you. the status of my vehicle and all work was completed as promised. Thank you. More

Sebastian was very friendly and great. Communication was excellent. Take care of my qx60 recall issue without any problems. Highly recommended him and the whole teams. Thanks again excellent. Take care of my qx60 recall issue without any problems. Highly recommended him and the whole teams. Thanks again More

They cleaned the engine real good.people were very nice and helpful.place was clean. Washed the car. Answered all the questions that we had. and helpful.place was clean. Washed the car. Answered all the questions that we had. More

Called on short notice to schedule an oil change and the service representative made it happen. Car was services and returned to me, washed, clean and the wait time was okay service representative made it happen. Car was services and returned to me, washed, clean and the wait time was okay More

Maria did a nice job expediting the purchase. Bill Maria did a nice job expediting the purchase. Bill worked incredibly hard handling all of the finer touches. He was really impressive. Additionall Maria did a nice job expediting the purchase. Bill worked incredibly hard handling all of the finer touches. He was really impressive. Additionally, Doug was helpful in diagnosing the issues in my trade in vehicle, allowing me to evaluate my options. More

Alex was awesome. Very friendly and got me a great deal. I will definitely recommend my friends and family to go to Infiniti of H.E. to get a new car or take it for service. I will definitely recommend my friends and family to go to Infiniti of H.E. to get a new car or take it for service. More