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INFINITI of Hoffman Estates
Hoffman Estates, IL
2,029 Reviews
INFINITI of Hoffman Estates | For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
INFINITI of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,029 reviews
October 13, 2020
Great communication with status update. Do not make min Great communication with status update. Do not make min words on review as mandatory or survey won’t go thru you will lose survey responses Great communication with status update. Do not make min words on review as mandatory or survey won’t go thru you will lose survey responses More
by DRSO764
Verified Customer
October 12, 2020
Good customer service and communication. Texted with updates. Car was ready in a timely matter and washed after service prior to leaving the dealer ship. updates. Car was ready in a timely matter and washed after service prior to leaving the dealer ship. More
by RPFLOMM12
Employees Worked With
October 12, 2020
Sebastian the service advisor was great. Very positive person and welcomed me when I e there’s the service area. I also needed a few parts and the parts department Gary and Victor made sure I had all the person and welcomed me when I e there’s the service area. I also needed a few parts and the parts department Gary and Victor made sure I had all the parts to complete my replacement. More
by Aharymnstr
October 11, 2020
Professional and dedicated, work in favour of customers and helped us throughout the process. Great experience, would definitely recommend. Planning to buy another soon. Ali and helped us throughout the process. Great experience, would definitely recommend. Planning to buy another soon. Ali More
by Faisal Ali
Employees Worked With
Syed Anwery
October 09, 2020
Dealership was first class in service explanation and implementation. Would use them in the future.Friendly and good service, fairly priced and on time with car implementation. Would use them in the future.Friendly and good service, fairly priced and on time with car More
by suzk5
Employees Worked With
October 08, 2020
I brought my car in for recall work. From start to finish the job was done efficiently and courteously. It was my first visit to this dealership and I was left with a very positive impression. finish the job was done efficiently and courteously. It was my first visit to this dealership and I was left with a very positive impression. More
by robertwarski
Employees Worked With
October 07, 2020
I have purchased my last three cars from Joel Gappa. I am extremely happy working with him and that is why I always come back. I know that he works with me and I trust he will do the best he can for me. Do extremely happy working with him and that is why I always come back. I know that he works with me and I trust he will do the best he can for me. Dotty Dos'e More
by DOTTY0907
October 06, 2020
Very happy with the service I received from the service representative to the service technician, as always! Thanks again! And thanks for a loaner car too! representative to the service technician, as always! Thanks again! And thanks for a loaner car too! More
by alrischow
Employees Worked With
Carlo Alvar
October 06, 2020
They are amazing! The staff is courteous, professional, knowledgeable and helpful. I'm very satisfied with my repars and the excellent rates. I highly recommend them knowledgeable and helpful. I'm very satisfied with my repars and the excellent rates. I highly recommend them More
by Nritterbach
Employees Worked With
October 05, 2020
First time taking my car to this dealership. Oscar was very respectful and helpful. The waiting area was clean. A loaner was made available to use for the day. very respectful and helpful. The waiting area was clean. A loaner was made available to use for the day. More
by Teachking00
Employees Worked With
Doug Hirsch
