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INFINITI of Hoffman Estates
Hoffman Estates, IL
2,029 Reviews
INFINITI of Hoffman Estates | For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
INFINITI of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,029 reviews
September 23, 2020
Great service! Doug was very helpful and detailed in explaining what was wrong with my vehicle and I was able to have my car back up and running right away. explaining what was wrong with my vehicle and I was able to have my car back up and running right away. More
by VaneRH
Employees Worked With
Doug Hirsch
September 21, 2020
Thank you INFINITI of Hoffman Estates for you exceptional service. Sebastian was outstanding keeping me in the loop on my car repairs all along & taking the time to explain the process & issues. I am comfort service. Sebastian was outstanding keeping me in the loop on my car repairs all along & taking the time to explain the process & issues. I am comfortable coming back for all of my future service needs. More
by srhoads
Verified CustomerEmployees Worked With
September 21, 2020
I was glad that only the items I came in for were treated. There was no selling for additional services. Future concerns were also addressed. treated. There was no selling for additional services. Future concerns were also addressed. More
by Dma
Employees Worked With
September 21, 2020
Very kind people. Explain every detail a bout the service process. I was taken as a walking costumer. And did not took to long to be done with the service a need it. process. I was taken as a walking costumer. And did not took to long to be done with the service a need it. More
by HECTORVILLAGOMEZ38
Employees Worked With
Carlo Alvar
September 18, 2020
Excellent service by both sales person and finance department. They worked after hours with us to close the deal there and then without any hesitation or haste. department. They worked after hours with us to close the deal there and then without any hesitation or haste. More
by Rinku
Employees Worked With
Bill Neuman, Luis Guizar
September 18, 2020
Very helpful, fixed all the issues with no problems. I’m definitely coming back for any services needed in the future. Thanks for all you help!! definitely coming back for any services needed in the future. Thanks for all you help!! More
by manny.colon
Employees Worked With
Carlo Alvar
September 18, 2020
My customer service rep was awesome. He got me in and out quickly so I could get to work and helped me find the best price for the services being done! quickly so I could get to work and helped me find the best price for the services being done! More
by WZYLKE
Employees Worked With
Doug Hirsch
September 17, 2020
This was about a three week process of steady and consistent communication and I really appreciated it. The Q50 rocks! Very much worth the 6 hour drive in from Minnesota consistent communication and I really appreciated it. The Q50 rocks! Very much worth the 6 hour drive in from Minnesota More
by Countyguy1
September 17, 2020
Great sales rep. He really respected me as a returning customer. I got a fair deal with no pressure. I especially appreciated how the team went over and above the call of duty to get me the color I wanted customer. I got a fair deal with no pressure. I especially appreciated how the team went over and above the call of duty to get me the color I wanted. More
by JMP2211
