INFINITI of Hoffman Estates

Went in for a cabin air filter replacement, and left with a total bill of $152.00. Thats $90.00 for a fifteen minute job, $32.00 for a paper filter that's $18.00 at any parts/online purchase, $13.00 for a ba a total bill of $152.00. Thats $90.00 for a fifteen minute job, $32.00 for a paper filter that's $18.00 at any parts/online purchase, $13.00 for a bacterial prevention/deodorize spray that I never agreed to, $12.00 for miscellaneous charges, and tax. The average cost for a Nissan cabin air filter replacement is between $54 and $67. Labor costs are estimated between $26 and $33 while parts are priced between $28 and $34 . Lesson learned, never go to an Infinity dealer when a Nissan Dealer is around the corner!!! More

The service personnel Ziegler are great. Very thurough and trustworthy. Much better than the treatment i have received at other Infinity dealers. My son also had work done; was satisfied as well. We live and trustworthy. Much better than the treatment i have received at other Infinity dealers. My son also had work done; was satisfied as well. We live in chicago but feel Ziegler of Hoffman is worth the drive for service. More

The problem with my car was the inability to open the rear trunk door I have a new car and for the first time I encountered such a situation after reaching the site, he did not even have to deal with the rear trunk door I have a new car and for the first time I encountered such a situation after reaching the site, he did not even have to deal with the car by a mechanic because two customer service employees helped me, one of them is Dag and the other Sebastian very nice service I recommend all More

Friendly, reliable , accurate and fast service, Carlo was great. His way of handling customers is a great example of how customer service should be. The recommendations he offered where low pressure and base great. His way of handling customers is a great example of how customer service should be. The recommendations he offered where low pressure and based on vehicle needs. Not once did I get the feeling he was trying to manage my pockets. More

Very responsive. They took really good care of the vehicle. Their diagnosis was right on. They also checked the warranty to make sure it was covered. Great experience vehicle. Their diagnosis was right on. They also checked the warranty to make sure it was covered. Great experience More

Totally positive experience Everyone was knowledgeable and professional. Salesman went out of his way to locate the car model I was looking for, even checking inventory of neigh Everyone was knowledgeable and professional. Salesman went out of his way to locate the car model I was looking for, even checking inventory of neighboring dealerships. Would definitely recommend this place to friends. More

I had a excellent experience with no pressure. Bill the salesman was great and the finance manager. I am enjoying my TLX now. Thank you guys salesman was great and the finance manager. I am enjoying my TLX now. Thank you guys More

Alex was really a great salesman & very helpful. He made our car buying experience awesome! He went above and beyond to help us find the perfect truck for our family. Thank you Al. our car buying experience awesome! He went above and beyond to help us find the perfect truck for our family. Thank you Al. More

Everything was great the staff was wonderful they helped me with all my service needs . Even got a loaner car that was great . Thank you me with all my service needs . Even got a loaner car that was great . Thank you More

Experience was great ! Sales team did an outstanding job ! First time buying infinity, glad I chose this dealer ship . Our sales rep was fantastic he did us on the car ! First time buying infinity, glad I chose this dealer ship . Our sales rep was fantastic he did us on the car More