INFINITI of Hoffman Estates
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,018 reviews
Great service and explained each and every thing. Carlos is a great guy and assets of the company. Take care of him infinite Hoffman estate.Thanks Carlos you have taking care of my needs. God bless you and is a great guy and assets of the company. Take care of him infinite Hoffman estate.Thanks Carlos you have taking care of my needs. God bless you and keep up the good work. More
My experience with your service/ parts department was not your normal expected service. I waited a couple hours to get my tires rotated , car inspection and car washed in which they did not wash the interi your normal expected service. I waited a couple hours to get my tires rotated , car inspection and car washed in which they did not wash the interior windows. More
Good service overall Knowledgeable service team definitely will be back for service carlo was very nice and Friendly and helpful he answered all the questions that i have excellent job. definitely will be back for service carlo was very nice and Friendly and helpful he answered all the questions that i have excellent job. More
I felt like I was hustled @ extended warranty.. Didn’t deliver what was promised in terms of registering vehicle . I am still waiting for a second key . deliver what was promised in terms of registering vehicle . I am still waiting for a second key . More
Enjoyed my experience except for the attempt at financing. I told them the rate of my credit union and they told me they could beat it. After 45 min they could not. Just a waste of time. financing. I told them the rate of my credit union and they told me they could beat it. After 45 min they could not. Just a waste of time. More
Good experience This was my first visit since Ziegler took over the dealership and it was a pleasant experience. Doug was very helpful. Care was done right and very This was my first visit since Ziegler took over the dealership and it was a pleasant experience. Doug was very helpful. Care was done right and very clean when returned to me. Only concern was the folks in the cashier area were not wearing masks. More
The team at Infiniti that we worked with was great. Bill helped us at the facility but the other sales rep/mgr (Stan and Geno) where also helpful and very nice to work with. Our visit with Bill was 5 star a helped us at the facility but the other sales rep/mgr (Stan and Geno) where also helpful and very nice to work with. Our visit with Bill was 5 star across the board. Would highly recommend him and this facility to others More
Best in the Biz!! Kolton is hands down the best there is when you are looking for a car. He's everything but a salesman, he wants you to get the vehicle that's right for you and your family. From GO we had when you are looking for a car. He's everything but a salesman, he wants you to get the vehicle that's right for you and your family. From GO we had the best experience getting our new QX50. We went to other dealerships like Motor Werks of Barrington and it was an absolute nightmare. We went to Kolton and he made us feel welcome and appreciated. 100% I will recommend him to anyone who asks! More
Great experience. Very knowledgeable and professional. Got me out of my current lease with no hassle. They didn't have the exact car on the lot, found one and delivered to the house to save me an extra Got me out of my current lease with no hassle. They didn't have the exact car on the lot, found one and delivered to the house to save me an extra trip to the dealership. More