Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Hoffman Estates
Hoffman Estates, IL
2,014 Reviews
INFINITI of Hoffman Estates | For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
INFINITI of Hoffman Estates | A Zeigler Auto Group Company
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,014 reviews
May 01, 2020
Great job!!!! I am very pleased with the service I received on my recent visit And they changed my battery very quickly, I received Excellent customer service received on my recent visit And they changed my battery very quickly, I received Excellent customer service More
by JOANNEF0
Verified CustomerEmployees Worked With
Carlo Alvar, Andrew Petrella, David Butler
Helpful April 30, 2020
Awesome and accommodating dealership. Everyone is very kind and Alec, my salesperson was very helpful and great to work with! Would buy again in a heartbeat! kind and Alec, my salesperson was very helpful and great to work with! Would buy again in a heartbeat! More
by DAVID.BADEN
April 29, 2020
Great experience. A trusting and friendly sales rep in Syed. There were no hidden or surprise fees and they were willing to be clear about the deal. Syed. There were no hidden or surprise fees and they were willing to be clear about the deal. More
by CUBSIN5
Employees Worked With
Thijs De Kool, Ryan Augustine, Syed Anwery
April 27, 2020
Carlo was great like always, thanks so much Carlo , also all people working inthe department, help a checking you , was great service , love the Infinity office in Hoffman Estates all people working inthe department, help a checking you , was great service , love the Infinity office in Hoffman Estates More
by AldoZ
Employees Worked With
Carlo Alvar, Andrew Petrella, David Butler
April 27, 2020
Everything was professional and all transactions were smooth...I definitely will give 5 stars for custome service.. Thanks You Infinite of Hoffman Estates ..Your awesome... smooth...I definitely will give 5 stars for custome service.. Thanks You Infinite of Hoffman Estates ..Your awesome... More
by MARIAKALLISLOPEZ
April 26, 2020
We just bought a QX 80 from this dealership and had the best experience. We drove past 5 Infiniti to purchase this car and would do it again. It was so nice working with Alex and Geno. best experience. We drove past 5 Infiniti to purchase this car and would do it again. It was so nice working with Alex and Geno. More
by mikemariek
Employees Worked With
Alex Alverio, Geno Cabana, Ryan Augustine
April 23, 2020
Friendly, proactive in fixing necessary repairs, efficient David promptly assisted me with my needed repairs and explained my warranty clearly. When he was having computer delayed he referred me to his manag David promptly assisted me with my needed repairs and explained my warranty clearly. When he was having computer delayed he referred me to his manager for assistance. More
by joey.gander
April 21, 2020
Very satisfied with entire personal at dealership beginning with the porters all the way up to the service manager very very happy and satisfied with the service that I received. beginning with the porters all the way up to the service manager very very happy and satisfied with the service that I received. More
by GARTEAGARICOCOFFEE
Employees Worked With
David Butler
April 21, 2020
I have always had a great experience with Carlo. Prefer going to this dealership over others for service. Keep up the good work. Don't let this change under the new ownership. Thank you! going to this dealership over others for service. Keep up the good work. Don't let this change under the new ownership. Thank you! More
by Bob L
Employees Worked With
Carlo Alvar
