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INFINITI of Hoffman Estates
Hoffman Estates, IL
2,017 Reviews
INFINITI of Hoffman Estates | For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
INFINITI of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,017 reviews
May 04, 2020
Kolton was our sales associate and he was so great. He was honest and so knowledgeable about Infinity! We definitely recommend him! We had a great experience at Infinity of Hoffman Estates. was honest and so knowledgeable about Infinity! We definitely recommend him! We had a great experience at Infinity of Hoffman Estates. More
by KTELLS
Verified CustomerEmployees Worked With
Kolton, Geno Cabana, Ryan Augustine
Helpful May 04, 2020
Service was great and hospitality was awesome James Hochberg met my needs and was great until i had to pick up my car thank you James Hochberg. Hochberg met my needs and was great until i had to pick up my car thank you James Hochberg. More
by JOSHUA_JR24
Employees Worked With
James Hochberg
May 01, 2020
Bad customer service and bad service also They changed the oil of the car and I am guessing the cover was left loose afterwards because when the car was used a couple days after it fell down They changed the oil of the car and I am guessing the cover was left loose afterwards because when the car was used a couple days after it fell down in the expressway. It has been in the trunk ever since. I reached out and was told to take the car in but I did not have a chance to do it yet. Please let me know when can I stop by. Thank you!! More
by educafon
Employees Worked With
I did not see the pic of him
May 01, 2020
Great job!!!! I am very pleased with the service I received on my recent visit And they changed my battery very quickly, I received Excellent customer service received on my recent visit And they changed my battery very quickly, I received Excellent customer service More
by JOANNEF0
Employees Worked With
Carlo Alvar, Andrew Petrella, David Butler
April 30, 2020
Awesome and accommodating dealership. Everyone is very kind and Alec, my salesperson was very helpful and great to work with! Would buy again in a heartbeat! kind and Alec, my salesperson was very helpful and great to work with! Would buy again in a heartbeat! More
by DAVID.BADEN
April 29, 2020
Great experience. A trusting and friendly sales rep in Syed. There were no hidden or surprise fees and they were willing to be clear about the deal. Syed. There were no hidden or surprise fees and they were willing to be clear about the deal. More
by CUBSIN5
Employees Worked With
Thijs De Kool, Ryan Augustine, Syed Anwery
April 27, 2020
Everything was professional and all transactions were smooth...I definitely will give 5 stars for custome service.. Thanks You Infinite of Hoffman Estates ..Your awesome... smooth...I definitely will give 5 stars for custome service.. Thanks You Infinite of Hoffman Estates ..Your awesome... More
by MARIAKALLISLOPEZ
April 27, 2020
Carlo was great like always, thanks so much Carlo , also all people working inthe department, help a checking you , was great service , love the Infinity office in Hoffman Estates all people working inthe department, help a checking you , was great service , love the Infinity office in Hoffman Estates More
by AldoZ
Employees Worked With
Carlo Alvar, Andrew Petrella, David Butler
April 26, 2020
We just bought a QX 80 from this dealership and had the best experience. We drove past 5 Infiniti to purchase this car and would do it again. It was so nice working with Alex and Geno. best experience. We drove past 5 Infiniti to purchase this car and would do it again. It was so nice working with Alex and Geno. More
by mikemariek
Employees Worked With
Alex Alverio, Geno Cabana, Ryan Augustine
April 23, 2020
Friendly, proactive in fixing necessary repairs, efficient David promptly assisted me with my needed repairs and explained my warranty clearly. When he was having computer delayed he referred me to his manag David promptly assisted me with my needed repairs and explained my warranty clearly. When he was having computer delayed he referred me to his manager for assistance. More
by joey.gander
