INFINITI of Hoffman Estates

they performed services on car that where not required They performed services on car that I did not OK. Sebastian did NOT return my phone calls Friday about this service., I will come back on Monday and l They performed services on car that I did not OK. Sebastian did NOT return my phone calls Friday about this service., I will come back on Monday and look for the manager. More

Service person is rude. He gave me almost 2k worth of services for my car when i said I’ll look it over. Is replied “”ok I’ll just call you when your car is done I have other customers to attend to.. services for my car when i said I’ll look it over. Is replied “”ok I’ll just call you when your car is done I have other customers to attend to.. More

2015 Explorer I found a used Ford Explorer on the their website and made an appointment. Uzayr had the car waiting and ready for test drive, upon deciding to purcha I found a used Ford Explorer on the their website and made an appointment. Uzayr had the car waiting and ready for test drive, upon deciding to purchase the car was washed and gassed. gret courteous service all around. I will purchase from this dealership in the future. More

I had to wait close to 1/2 hour before I was helped. Once someone began to check me in was told I could not use the motor Werks gift card. Was told to go to Motor Werks in Barrington. I did not have a great someone began to check me in was told I could not use the motor Werks gift card. Was told to go to Motor Werks in Barrington. I did not have a great experience. 😞 More

My new 2020 QX50 It was my pleasure to work with Geno and Yanny on the purchase of my new 2020 QX50. They were very attentive to my requests about the type of vehicle It was my pleasure to work with Geno and Yanny on the purchase of my new 2020 QX50. They were very attentive to my requests about the type of vehicle I was interested in and made sure that I was happy with my purchase. Every aspect of the dealership as well as the service department were explained to me in detail. In addition, I received the best offer on my new car as well as my trade. I’m proud to be an Infiniti owner! More

Used car purchase Joel and the team were great to work with and the service was excellent. They let me take the car off the lot to let my mechanic check it, there were Joel and the team were great to work with and the service was excellent. They let me take the car off the lot to let my mechanic check it, there were no high-pressure sales tactics when I wanted to do more research, and they were very straightforward on why the car & my trade-in were priced a certain way, yet they were still willing to work with me on a deal at my pace. I've purchased several used cars. This is the way the experience should work. More

new car purchase Joel and Geno were awesome. As usual they went above and beyond my expectations . This is my sixth car purchased from Joel. The service is very pers Joel and Geno were awesome. As usual they went above and beyond my expectations . This is my sixth car purchased from Joel. The service is very personalized to my needs. More

The entire team was wonderful and very attentive.Joel, The entire team was wonderful and very attentive. Joel, Gino and Mike (Finance) were great to work with and beat other dealers best offers. Thank you The entire team was wonderful and very attentive. Joel, Gino and Mike (Finance) were great to work with and beat other dealers best offers. Thank you for taking care of us! More

good ppl took good care of me thank you bought 2016 Audi A7 car is great they made sure the car performed as it should good ppl to deal with took good care of me thank you bought 2016 Audi A7 car is great they made sure the car performed as it should good ppl to deal with More