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INFINITI of Hoffman Estates

Hoffman Estates, IL

4.7
2,017 Reviews
INFINITI of Hoffman Estates | For A Great Experience Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served. INFINITI of Hoffman Estates | A Zeigler Auto Group Company
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1075 W Golf Rd

Hoffman Estates, IL

60169

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Showing 2,017 reviews

January 27, 2020

It was wonderful working with Alex and Geno. They provided us with exceptional customer service from start to finish. They answered our questions and were extremely knowledgeable and patient. Thank More

by Mimi B.
Recommend Dealer
Yes
Employees Worked With
Alex Alverio, Geno Cabana
Feb 13, 2020 -

INFINITI of Hoffman Estates responded

Hello Mimi, We are so happy to hear that you enjoyed your experience at Infiniti of Hoffman Estates. We will certainly share your kind words with Alex and Geno. Enjoy your new vehicle from Infiniti of Hoffman Estates!

January 06, 2020

I have had a company car since 2001. I finally had to purchase a car so technically this was my first car “buying” experience. I have leased many times. This was the best experience I have had in a car d More

by mush21
Recommend Dealer
Yes
Employees Worked With
Joel Gappa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Altenhoff. The review cut me off btw and I couldn’t finish my sentence. , Marcin Cybulak, Amin Smith, Geno Cabana
Jan 07, 2020 -

INFINITI of Hoffman Estates responded

We are thrilled you enjoyed your first true car buying experience. Thank you for taking the time to share your feedback with us on your experience and choosing us to earn your business. The INFINITI team's priority is the customer experience. Enjoy and Welcome to the Circle.

January 06, 2020

Sales rep we had was great but the wait to finish the paperwork with finance took several hours. Other than that I would have given a five star rating. More

by jaja2303
Recommend Dealer
Yes
Employees Worked With
Dodie Manaloto
Jan 07, 2020 -

INFINITI of Hoffman Estates responded

We do our best to reduce the time our customer spend on the purchasing transaction. As each customer is a priority and spend the time that they may need. . We do respect our customers time and are always looking for ways to improve. Thank you for choosing us and being patient with us. Enjoy your vehicle and Welcome to the Circle.

January 03, 2020

Excellent experience with Alex. I will be working with him again for my next vehicle without a doubt. Great guy- straight forward and easy to work with. Thanks Alex! More

by Tcat
Recommend Dealer
Yes
Employees Worked With
Amin Smith, Alex Alverio
Jan 03, 2020 -

INFINITI of Hoffman Estates responded

We are thrilled you enjoyed your experience working with Alex. Thank you for taking the time to share your feedback with us. Enjoy your vehicle and Welcome to the Circle.

December 27, 2019

Best Experience ever, great Manager and sales person, made my sale so easy and friendly and they were able to help me out in that i was looking for, I will recommend friends and family, me and my wife ar More

by rafaelmartin1979
Recommend Dealer
Yes
Employees Worked With
Alex Alverio, Geno Cabana
Dec 30, 2019 -

INFINITI of Hoffman Estates responded

Thank you for sharing your feedback with us on working with Alex. We are thrilled you enjoyed the experience and the customer service he provided. Enjoy your vehicle and welcome to the Circle.

December 26, 2019

Alex did a great job of providing us the best customer service possible and putting us in the car that we were looking for. He went above and beyond getting us the car we came in here for. I would strong More

by mark_casamento
Recommend Dealer
Yes
Employees Worked With
Alex Alverio
Dec 30, 2019 -

INFINITI of Hoffman Estates responded

Thank you for choosing us to earn your business. We are thrilled Alex provided the best customer service possible for you. Thank you for sharing your feedback with us. Enjoy your vehicle and Welcome to the Circle.

December 24, 2019

Used Car Purchase Both Dodie and Amin were friendly, courteous and professional. Dodie was very polite but direct so we were able to reach an agreement on price. More

by achoi911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amin Smith, Dodie Manaloto
Dec 24, 2019 -

INFINITI of Hoffman Estates responded

Thank you for sharing your feedback on working with Dodie and Amin. We are thrilled you enjoyed the experience. Welcome to the Circle.

December 22, 2019

Had a great experience with Joel, he was very straight forward and extremely responsive ensuring post-sale work was completed, would work with him again More

by Jim P.
Recommend Dealer
Yes
Employees Worked With
Joel Gappa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geno Cabana
Dec 24, 2019 -

INFINITI of Hoffman Estates responded

Thank you for taking the time to share your experience working with Joel. We are thrilled you enjoyed the experience. Congratulations on your vehicle purchase. Welcome to the Circle.

December 21, 2019

Daniel did a great job of making me feel like I was getting a fair and honest deal. I never felt sold to and the entire sales team did a great job explaining their position and listen to my concerns. More

by Rdreif23
Recommend Dealer
Yes
Employees Worked With
Daniel Tucker
Dec 24, 2019 -

INFINITI of Hoffman Estates responded

Thank you for taking the time to share your feedback on your experience working with Daniel. We are thrilled you enjoyed the experience. Welcome to the Circle.

December 19, 2019

My experience was amazing there. Everyone is very friendly. Dodie was the best. He was very kind, knowledgeable, funny, and respectful. He helped me gained lots of knowledge on different vehicles, an More

by Claire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dodie Manaloto, Amin Smith
Dec 24, 2019 -

INFINITI of Hoffman Estates responded

We are thrilled you enjoyed your experience working with us. Thank you for taking the time to share your feedback with us. Welcome to the Circle.

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