INFINITI of Kansas City

Outstanding Experience from initial visit to delivery. QX80 My experience could not have been better. Specifically, I would like to recommend using Robert Evenrud and Jimmy Foley. Robert had to step in when t My experience could not have been better. Specifically, I would like to recommend using Robert Evenrud and Jimmy Foley. Robert had to step in when the initial salesman had to be gone for an extended period of time and took care of me like it was his deal. He responded quickly, helped me negotiate a very fair deal and then helped make the delivery process actually quite enjoyable. I would highly recommend this dealership and as a fairly pedantic buyer, he answered every question and made sure a few final details at the sale were handled. He even hand polished the car when it was all said and done. Just an overall outstanding experience, highly recommended and after driving their loaner sedans, there is a good chance I'll be back sooner than later for the next one. Thanks Infiniti of Kansas City. More

Great Dealership & Straightforward Had a great experience at Infiniti of Kansas City. Purchase pre-owned. Had minor key issue - was resolved at no cost immediately. Robert was salesp Had a great experience at Infiniti of Kansas City. Purchase pre-owned. Had minor key issue - was resolved at no cost immediately. Robert was salesperson. Great guy - would purchase from him again. Met Richard, Mark and Joe - all knowledgeable and great to work with. More

What a great team! Always friendly, always smiling and wow... what a place for service. I was in awe by the service bays and the waiting area. They really know how to take care of someone waiting for he wow... what a place for service. I was in awe by the service bays and the waiting area. They really know how to take care of someone waiting for her car to just get normal service. Highly Recommend. More

Had some bad experiences with major infiniti which is the old dealership. I heard that they were now under new owners and thought I would try them out. Boy was I impressed. Like it was never the old place old dealership. I heard that they were now under new owners and thought I would try them out. Boy was I impressed. Like it was never the old place. They moved and everything. They are now a little further away from me, but it is well worth it. I was so impressed with Dave especially, but also the hospitality. I would DEFINITELY recommend! More

I was worried about going into a service department as I always am. But, I spoke with Dave (Grooms) and he put me completely at ease. Couldn't be happier. always am. But, I spoke with Dave (Grooms) and he put me completely at ease. Couldn't be happier. More

Wonderful state of the art facility with many amenities. Dave Grooms is the very best- courteous, friendly, personable and explains all services and costs. I would recommend this organization to anyone - as Dave Grooms is the very best- courteous, friendly, personable and explains all services and costs. I would recommend this organization to anyone - as it was referred to me! More

The service department is always friendly and helpful when I arrive, and they complete service in a very timely manner. The dealership has a very comfortable waiting area so you don't feel like you're w when I arrive, and they complete service in a very timely manner. The dealership has a very comfortable waiting area so you don't feel like you're waiting for very long. Always a great experience. More

Levi was knowledgeable, friendly, and patient as we selected out Infiniti. He is the type of person that one enjoys doing business with and is definitely a customer advocate. All of the folks at Infi selected out Infiniti. He is the type of person that one enjoys doing business with and is definitely a customer advocate. All of the folks at Infiniti KC were polite and respectful and made this experience feel professional and polished. More

Mr. Webb; I am very sorry for the rotten review; I Mr. Webb; I am very sorry for the rotten review; I should have taken a step back and given more thought as to what I needed to do in order to get o Mr. Webb; I am very sorry for the rotten review; I should have taken a step back and given more thought as to what I needed to do in order to get our problem resolved. I took off on the wrong path, never giving you a chance before writing my review, I was wrong. Please know that I have learned a few life lessons because of your kindness, knowledge and thoughtfulness. You read my rotten review and did not hesitate to contact me to ask about the details, wanting to hear my side; you listened while I explained (babbled on), about the doom we were facing. Mr. Webb, you have the patience of a saint, your ability to bring the whole picture into view, along with your calm approach in dealing with a problem shows what a wonderful man you are! I am truly thankful for your time, concern and most of the entire lesson I will carry with me, always! Thank You, Teresa L. Jurkovich More