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114 Reviews of INFINITI of Kansas City - Service Center
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February 23, 2014
I was worried about going into a service department as I always am. But, I spoke with Dave (Grooms) and he put me completely at ease. Couldn't be happier. always am. But, I spoke with Dave (Grooms) and he put me completely at ease. Couldn't be happier. More
by robertyoung44
Employees Worked With
Other Employees :
The service department is the best around. Dave Grooms will take care of you.
Helpful February 18, 2014
Wonderful state of the art facility with many amenities. Dave Grooms is the very best- courteous, friendly, personable and explains all services and costs. I would recommend this organization to anyone - as Dave Grooms is the very best- courteous, friendly, personable and explains all services and costs. I would recommend this organization to anyone - as it was referred to me! More
by akparran
Employees Worked With
February 15, 2014
The service department is always friendly and helpful when I arrive, and they complete service in a very timely manner. The dealership has a very comfortable waiting area so you don't feel like you're w when I arrive, and they complete service in a very timely manner. The dealership has a very comfortable waiting area so you don't feel like you're waiting for very long. Always a great experience. More
by beby12
Employees Worked With
February 06, 2014
The service center at Infiniti of KC does a very poor job, basically masking the problem rather than fixing it, and VERY dishonest to boot. There isn't enough space in this box to describe the problems I job, basically masking the problem rather than fixing it, and VERY dishonest to boot. There isn't enough space in this box to describe the problems I've had with this dealer's service department. Very expensive! This is an Infiniti, not a Rolls Royce! Save yourself the trouble. I will now drive 100 miles out of my way to get my car services rather than deal with these lying xxxx bags. More
by Jaysmid
Employees Worked With
Spencer, Brenden, & their goon squad of poorly trained amateurs.
