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INFINITI of Kansas City - Service Center

Merriam, KS

4.7
36 Lifetime Reviews Review Dealership

36 Reviews of INFINITI of Kansas City - Service Center

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February 23, 2021

"service team is great, they really care and take good..."

- floydrucker26

service team is great, they really care and take good care of your car. they are very friendly, go over all work to be done.

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Recommend Dealer
Yes
Employees Worked With
Feb 24, 2021 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review. We appreciate it and appreciate your business.

February 21, 2021

"New to Infiniti; new to Infiniti of KC. Service was done..."

- EsKay_KC

New to Infiniti; new to Infiniti of KC. Service was done in a prompt, timely and professional manner. Couldn't ask for more. Keep up the good work!

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Recommend Dealer
Yes
Employees Worked With
Feb 22, 2021 -

INFINITI of Kansas City responded

Thank you for taking the time to leave us a 5-star review. We are happy that your service visit went great. We appreciate your business.

Feb 24, 2021 -

INFINITI of Kansas City responded

Thank you for the 5-star review. We appreciate it and appreciate your business.

February 15, 2021

"This service team is the best. Their service and work on..."

- Brandon

This service team is the best. Their service and work on my Infiniti vehicle was so great that I started bringing other luxury brands here as well. They always do a great job and have always provided honest advice.

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Recommend Dealer
Yes
Employees Worked With
Feb 16, 2021 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a 5-star review. We really appreciate it and are pleased that you had a great service experience. Thank you for your business.

February 12, 2021

"Great and Friendly Service Department. They get you in..."

- wilhap

Great and Friendly Service Department. They get you in fast and keep you updated on the status of you vehicle. Also a free cleaning cannot ask for more.

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Recommend Dealer
Yes
Employees Worked With
Feb 16, 2021 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review. We are pleased that you had a great experience in our service department. We apprciate your business.

February 10, 2021

"I dont want to write 25 words, I just want to submit the..."

- Kevan

I dont want to write 25 words, I just want to submit the numeric ratings in the rest of the survey that was sent to me.

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Recommend Dealer
Yes
Employees Worked With
Feb 16, 2021 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a 5-star review. We appreciate it.

January 26, 2021

"I came into look at the selection of Nissans and worked..."

- kathleen

I came into look at the selection of Nissans and worked with Reggie Blackman, he was professional and very helpful. I came back and didn't realize he was off that day. I then worked with Prince, who was professional and very helpful as well. I decided to go with a new Infiniti and will recommend this dealership to friends and family. I really appreciated Poula Fayek taking the time gracefully to explain every feature and benefit of the car. The entire team did a fantastic job!

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Recommend Dealer
Yes
Employees Worked With
Feb 16, 2021 -

INFINITI of Kansas City responded

Thank you Kathleen. We appreciate you taking the time to leave us a review. We are happy that you had a great experience working with Reggie. We appreciate your business.

January 21, 2021

"Bought vehicle here.couldn’t be more impressed. All..."

- Joe.gay.comboy

Bought vehicle here.couldn’t be more impressed. All personal very knowledgeable, personable, polite and efficient. Possibly the best dealership i have ever been involved with. Sincerely Joe & Gay Comboy

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Recommend Dealer
Yes
Employees Worked With
Feb 16, 2021 -

INFINITI of Kansas City responded

Thank you Joe and Gay, for the 5-star review. We are pleased to hear that you had a great experience. We appreciate your business.

December 24, 2020

"The service team is exceptional. I bought another..."

- Cherron

The service team is exceptional. I bought another Infinity because of the service provided by Dave, Spence and Brenda. They are friendly, knowledgeable and customer focused.

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Recommend Dealer
Yes
Employees Worked With
Jan 11, 2021 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review Cherron. We appreciate your business.

December 05, 2020

"Very pleased with the service and communication as this..."

- Jhoskins

Very pleased with the service and communication as this was my first real experience with Infinity KC. The price was very reasonable as well imo.

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Recommend Dealer
Yes
Employees Worked With
Jan 11, 2021 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review. We appreciate your business.

October 11, 2020

"Infinit is extremely accommodating for services in my..."

- Tafig2004

Infinit is extremely accommodating for services in my vehicle they ask me when can I come in I don’t have to wait my service is based on my availability

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Recommend Dealer
Yes
Employees Worked With
Jeffrey
Dec 01, 2020 -

INFINITI of Kansas City responded

Thank you for letting us know about your service experience. We love to hear it. Thank you for your business.

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