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This rating includes all service center reviews, with more weight given to recent reviews.
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114 Reviews of INFINITI of Kansas City - Service Center
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December 22, 2023
They didn’t tighten bolts on all tires, one front tire had all bolts completely loose. I am lucky I didn’t lose the tire. I talked to someone other than who I booked with. had all bolts completely loose. I am lucky I didn’t lose the tire. I talked to someone other than who I booked with. More
by Carrieolson
Employees Worked With
Not on list
Helpful December 12, 2023
Well-run dealership. The facility was clean and the wait area is nice with several amenities. The facility was clean and the wait area is nice with several amenities. More
by Sgalary
November 26, 2023
Great dealership and service! ! Never disappointed! Spencer also did great job explaining and keeping us informed! ! Never disappointed! Spencer also did great job explaining and keeping us informed! More
by Nickiebean
Employees Worked With
November 19, 2023
The entire experience was efficient, effective and professional with a pleasant waiting area and showroom. professional with a pleasant waiting area and showroom. More
by JGJ1979
Employees Worked With
Other Employees :
The sales receptionist was very pleasant and helpful as we looked at vehicles on the display floor while service was being performed.
November 17, 2023
They provide an excellent customer experience. My two fav guys are in the same office and if you know, then you know..you don't find genuine "people" that love what they do and provide the same ex My two fav guys are in the same office and if you know, then you know..you don't find genuine "people" that love what they do and provide the same experience each time! More
by janevagrigsby
Employees Worked With
August 01, 2023
Ask for Dave Grooms, he is the absolute best and will treat you with respect and honesty work. treat you with respect and honesty work. More
by KVining
Employees Worked With
July 27, 2023
Probably the biggest positive is the service department and the accommodations associated with it. I have always been pleased with my salesperson as well. and the accommodations associated with it. I have always been pleased with my salesperson as well. More
by awdavis0101
Employees Worked With
May 30, 2023
The best service we ever had. Wish we could get touch up paint for scratches. Have asked before. Wish we could get touch up paint for scratches. Have asked before. More
by sherry.wilcox66
May 10, 2023
Best dealership in Kansas City. Attentive to detail and puts the customer first. Also, love the hot chocolate! Attentive to detail and puts the customer first. Also, love the hot chocolate! More
by Matt
April 06, 2023
Service was thorough and well maintenance with issues at hand… the service tech was completely fantastic hand… the service tech was completely fantastic More
by adkstyle1
Employees Worked With
