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INFINITI of Lynnwood

Lynnwood, WA

4.6
550 Reviews
Contact Dealership

17305 WA-99

Lynnwood, WA

98037

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Showing 550 reviews

October 17, 2023

I was given a list of items to replace or repair that were not due. When asked about them I was told they were only recommended. Also told my negative battery cable was loose. My wife who drives this car More

by nwpatrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Lutz
Oct 18, 2023 -

INFINITI of Lynnwood responded

We are sorry to learn about your disappointment in your experience. Please reach out to our Management team at (425) 409-6274 or email customercare@infinitioflynnwood.com if you would like to discuss your experience further. We welcome any opportunity to learn how we can earn back your trust and confidence in our team. We look forward to hearing from you.

October 13, 2023

Awesome job by the crew! I have nothing but good things to say about the service visit. More

by brianmojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Jeanneret, Ben Lutz, Kyra Russo
Oct 13, 2023 -

INFINITI of Lynnwood responded

We appreciate your kind review and we are grateful for your business! We are happy that you were provided with exceptional customer care and it is our pleasure assisting you. Thank you for choosing INFINITI of Lynnwood!

October 13, 2023

Joel was amazing to work with. The work was done timely and efficiently. Thanks for everything Joel! More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

INFINITI of Lynnwood responded

We appreciate your kind review and we are grateful for your business! We are happy that Joel provided you with exceptional customer care and it is our pleasure assisting you. Thank you for choosing INFINITI of Lynnwood!

October 13, 2023

A very professional and fair dealership From sales to service, I would recommend this dealership to anyone! More

by uwdawgfather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lonsdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

INFINITI of Lynnwood responded

We appreciate you! Thank you for choosing INFINITI of Lynnwood and for allowing us to assist you. We are grateful for you and your business!

October 11, 2023

Outstanding Service, Was very informative, asked the right questions and updated me through the whole process. More

by qx60driven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Jeanneret
Oct 11, 2023 -

INFINITI of Lynnwood responded

We appreciate you! Thank you for choosing INFINITI of Lynnwood and for allowing us to assist you. We are grateful for you and your business and we are happy that your experience with our team was outstanding!

October 11, 2023

This is the place to go! They do a thorough job and are very transparent. They also provide video overviews of your car inspection. I’m very glad i found this place. More

by Newman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Lutz
Oct 11, 2023 -

INFINITI of Lynnwood responded

We are happy you found us too! Thank you for your recent visit and for sharing your kind review. We are grateful for you and your business and it was our pleasure assisting you. We will be looking forward to seeing you at your next visit with our team. Thank you for choosing INFINITI of Lynnwood!

October 10, 2023

Nice people and speedy service. I think the milk in the coffee machine was spoiled. I can't remember the name of who I worked with but it was only one guy. I'm checking the n More

by kathyjw246
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

INFINITI of Lynnwood responded

Thank you Kathy for your kind review and visit. We appreciate the feedback regarding the coffee maker and are sorry for that. Will be looking forward to every opportunity to provide an exceptional experience for you at your next visit with us. Thank you for choosing INFINITI of Lynnwood!

October 09, 2023

Ben was very informative, to the point and explained all my questions clearly. I was very satisfied and am looking forward to working with Ben and Infiniti Of Lynnwood whenever needed. More

by IVANS1357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Lutz
Oct 09, 2023 -

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing Ben and our team to assist you. We are grateful for the trust you have placed in us and we are happy that Ben provided you with an excellent customer experience. We will look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Lynnwood!

October 09, 2023

Quick easy no problems very happy with the service always trust the feedback and work done to my car More

by kerrysheehan52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Oct 09, 2023 -

INFINITI of Lynnwood responded

Thank you Kerry! We appreciate you and your loyalty. We are grateful for your service visit and thank you for taking the time to share your kind review. It is always our pleasure assisting you and we will look forward to seeing you at your next visit.

October 03, 2023

Always prompt, friendly, and thorough in explaining the service and repairs that need to be done and delivering our car on time. More

by johnc.haskell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

INFINITI of Lynnwood responded

Thank you John! We appreciate you and your loyalty and are grateful for your kind review. It is always our pleasure assisting you and we will look forward to seeing you at your next visit. Thank you for choosing INFINITI of Lynnwood!

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