INFINITI of Lynnwood - Service Center

I received outstanding customer service from service advisor, Kyra and service manager, Chris. They got me in and out quickly and we’re very friendly and professional. I plan to bring all my Infinitis advisor, Kyra and service manager, Chris. They got me in and out quickly and we’re very friendly and professional. I plan to bring all my Infinitis here for service in the future. More

I love your commitment to excellent customer service! Thank you for exceeding my expectations! Trust me...That's not easily done. Thank you for exceeding my expectations! Trust me...That's not easily done. More

Yes, I would recommend this dealership. I am tired of writing, this is silly to make customers write. I am tired of writing, this is silly to make customers write. More

Ben has been taking care of me and my 2008 infinity for several years now and I always can count on him to be honest and thorough. My car is clean when I pick it up and the customer care break room is so n several years now and I always can count on him to be honest and thorough. My car is clean when I pick it up and the customer care break room is so nice - do not mind waiting! More

Great Service experience. They always check in on maintenance due so I don't have to remember. Infiniti of Lynnwood Picked up, serviced, and dropped off my car. They also appl They always check in on maintenance due so I don't have to remember. Infiniti of Lynnwood Picked up, serviced, and dropped off my car. They also applied additional discounts and the actual price was lower than what was quoted, which was a very nice surprise. Great follow up after the Service to ensure I was satisfied. And when I am onsite, no wait, and everyone is nice and helpful and good coffee and snacks. More

Good service explains everything clearly. worked quickly, on time. Make an impression on the service. worked quickly, on time. Make an impression on the service. More

Easy to schedule service appts and hours as well as location are convenient for me. location are convenient for me. More

Here is my feedback which I already shared with the service department. First, the issue regarding the 3% service charge for using a credit card was not mentioned to me until making the final payment. service department. First, the issue regarding the 3% service charge for using a credit card was not mentioned to me until making the final payment. I cant believe that Infiniti with the extremely high margins on the service parts and labor still finds the need to charge customers with the additional 3% charge. Secondly, I can't believe that a censor for the airbags costs $1,000. Every time I've gone to your service department, the costs are outrageous. It prevents me from ever even thinking about purchasing another car from Infiniti. More

He was kind and professional and very good service T H A N K Y O U N K Y O U More

Nice facility, clean and comfortable waiting area, service dept was able to give good estimates, loaner car nice to drive service dept was able to give good estimates, loaner car nice to drive More