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INFINITI of Lynnwood - Service Center

Lynnwood, WA

4.7
400 Reviews

400 Reviews of INFINITI of Lynnwood - Service Center

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August 07, 2023

He was kind and professional and very good service T H A N K Y O U More

by saipan7412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Aug 09, 2023 -

INFINITI of Lynnwood responded

Thank you for your recent visit and for sharing your kind review. We are happy that your customer experience was a positive one and we welcome every opportunity to assist you again in the future. Thank you for choosing INFINITI of Lynnwood!

August 07, 2023

Here is my feedback which I already shared with the service department. First, the issue regarding the 3% service charge for using a credit card was not mentioned to me until making the final payment. More

by alex.castro3333
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel White
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyra Russo
Sep 06, 2023 -

INFINITI of Lynnwood responded

We are very sorry to learn about your disappointment in your experience. Please reach out to our Management team at (425) 409-6274 or email customercare@infinitioflynnwood.com if you would like to discuss your experience further. We welcome any opportunity to learn how we can earn back your trust and confidence in our team. We look forward to hearing from you.

August 07, 2023

Easy to schedule service appts and hours as well as location are convenient for me. More

by laegan5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Aug 09, 2023 -

INFINITI of Lynnwood responded

We appreciate you and your visit! We are glad that our service department provided you with convenient assistance and we are grateful for your review! Thank you for choosing INFINITI of Lynnwood!

August 07, 2023

Good service explains everything clearly. worked quickly, on time. Make an impression on the service. More

by noi_pnk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyra Russo
Aug 10, 2023 -

INFINITI of Lynnwood responded

Thank you for your visit and 5 star review. We are happy that your experience with us was a positive one and we are grateful for your business! Thank you for choosing INFINITI of Lynnwood!

August 04, 2023

Nice facility, clean and comfortable waiting area, service dept was able to give good estimates, loaner car nice to drive More

by tom.jane.family
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyra Russo
Aug 09, 2023 -

INFINITI of Lynnwood responded

Thank you for your visit and kind review. We are happy that your experience with our team was a positive one and we will look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Lynnwood!

August 03, 2023

Ever thing done in a very timely manner, very happy with all services, very professional. More

by LPOLYB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KYRA
Sep 06, 2023 -

INFINITI of Lynnwood responded

We appreciate you! Thank you for choosing INFINITI of Lynnwood and for allowing us to assist you. We are grateful for you and your business!

August 01, 2023

Great service, clean lounge and professional service people. My only negative reaction was to be told about the 3% additional fee to use a credit card. No prior notice was given. That's a cost associ More

by dianeolson
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Sep 06, 2023 -

INFINITI of Lynnwood responded

Thank you for your review and visit. We are sorry for your disappointment in our new payment system and we appreciate your feedback. We will look forward to your next visit with us. Thank you for choosing INFINITI of Lynnwood!

July 29, 2023

It was great! I have only ever taken our vehicle to this team. Thank you. More

by jdeuman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Sep 06, 2023 -

INFINITI of Lynnwood responded

We appreciate you and your loyalty. Thank you for your service visit and for taking the time to share your review. It is always our pleasure assisting you and we will look forward to seeing you at your next visit. Thank you for choosing INFINITI of Lynnwood!

July 29, 2023

Service was exceptional I have peace of mind when I get to the Dealer to get my car service. More

by ibrahimidriss53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeo White
Sep 06, 2023 -

INFINITI of Lynnwood responded

We appreciate you! Thank you for choosing INFINITI of Lynnwood and for allowing us to assist you. We are grateful for you and your business!

July 29, 2023

After oil changed done, put back cover not in place , aligned , and missing the screws. More

by RITHY_MEANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel White
Sep 06, 2023 -

INFINITI of Lynnwood responded

We are very sorry to learn about your disappointment in your experience. Please reach out to our Management team at (425) 409-6274 or email customercare@infinitioflynnwood.com if you would like to discuss your experience further. We welcome any opportunity to learn how we can earn back your trust and confidence in our team. We look forward to hearing from you.

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