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INFINITI of Naperville
Naperville, IL
3,496 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,496 reviews
September 07, 2019
Infiniti of Naperville has awesome costumer service! We were very happy with the trade in value and no hassles during the process of buying our new vehicle! Adam, James and Joe were very professional and We were very happy with the trade in value and no hassles during the process of buying our new vehicle! Adam, James and Joe were very professional and helpful during the whole process. My husband and I recommend going to this dealership if you’re in the market for buying a car! More
by Rita
Employees Worked With
Joe from finance , Adam Murczek, James Ugone
September 06, 2019
What a great dealership! What an absolute pleasure it was to deal with Infiniti of Naperville. From the beautifully kept showroom to the knowledgeable and friendly staff, I w What an absolute pleasure it was to deal with Infiniti of Naperville. From the beautifully kept showroom to the knowledgeable and friendly staff, I was very happy my car journey brought me to Infiniti of Naperville. I dealt with sales Mark Roncone and Dale Morrone. Both gentlemen were extremely professional and knowledgeable. The cars were beautiful and priced fairly. This new car will be our second Infiniti and we couldn't be happier. More
by jzebra7
September 04, 2019
New purchase Great with pricing and demo Discussed several options Happy with the new car and with the finance plan offered Will refer friends Great job to Great with pricing and demo Discussed several options Happy with the new car and with the finance plan offered Will refer friends Great job to the team! More
by Stephanie
September 03, 2019
Great Service Service was informative and fast. Was able to test drive a car and setup a deal all in the same visit. Adam was very helpful. Service was informative and fast. Was able to test drive a car and setup a deal all in the same visit. Adam was very helpful. More
by Davis
Employees Worked With
Adam Murczek, James Ugone
September 02, 2019
Awesome Service I worked with Joe Peters and he was excellent in finding the perfect vehicle for me! I was very impressed by their service and knowledge. Also, both J I worked with Joe Peters and he was excellent in finding the perfect vehicle for me! I was very impressed by their service and knowledge. Also, both Joe Limjuco and Dale Morrone, really made the financing experience pleasant and worth while! I will be a returning customer and I would recommend anyone to go to Infiniti of Naperville!!! More
by Kbarnes
August 31, 2019
Easiest car buying experience I purchased a 2014 mustang recently. By far it was the easiest car buying experience of my life. No back and forth haggling by the salesman and all as I purchased a 2014 mustang recently. By far it was the easiest car buying experience of my life. No back and forth haggling by the salesman and all associates were extremely helpful and upfront. Certainly will recommend to everyone around the office and family and friends! More
by RxfyM
Employees Worked With
Sean Pelkey, Joe Peters
August 31, 2019
New 2019 QX 50 Luxe purchase Excellent sales & service. Did slip in a $500 cost right at the end of the deal though. Overall researched the car on the internet & received a quote Excellent sales & service. Did slip in a $500 cost right at the end of the deal though. Overall researched the car on the internet & received a quote on line, dealer did their best to honor that. Joe Peters was great to work with. More
by Tspur
Employees Worked With
Joe Peters
August 30, 2019
QX50-Beauty From arrival until after the final deal - we received great service, information and courtesy. Looking for a certified pre-owned to replace my 2008 E From arrival until after the final deal - we received great service, information and courtesy. Looking for a certified pre-owned to replace my 2008 Ex35. Dan listened, showed me cars I asked for and then showed me the car I really liked. He was knowledgeable and that impressed by husband. Got the best price and protection program. We had been to 4 different dealers 2 before and 2 after our initial visit. Dan was easy going and answered all of my questions between visits. . . Finally, it was still the best deal and the best buy. Thanks ! More
by Karen White
August 30, 2019
Experience purchasing a used car at Infiniti of Naperville I usually hate purchasing cars at dealerships, almost like something bad is happening or that I'm getting taken advantage of by the Salesman. My wife I usually hate purchasing cars at dealerships, almost like something bad is happening or that I'm getting taken advantage of by the Salesman. My wife and I purchased a used vehicle and had a very good experience with our non-pushy salesman, Daniel DuBois! He was great at providing information and helping us understand what we were buying. That coupled with the exceedingly fast document signing process had us out of there so much faster than anticipated. We highly recommend this salesman and dealership! Michael and Christine McCammon More
by Mike McC
Employees Worked With
Daniel DuBois
August 30, 2019
Top Notch Always a pleasure to work without Randy. He always takes time to answer my questions and follows up to make sure I got what I need. He is always Always a pleasure to work without Randy. He always takes time to answer my questions and follows up to make sure I got what I need. He is always willing to help and provide what I need ASAP. I appreciate his insight, professionalism and guidance. More
by seh2000
Employees Worked With
