INFINITI of Naperville

Very positive! No pressure! We were so pleased with our salesman, Rob Carlson, and the ease and no stress visit to this dealership! My husband found the car he wanted online and We were so pleased with our salesman, Rob Carlson, and the ease and no stress visit to this dealership! My husband found the car he wanted online and we came in. Seriously never had such a genuinely nice and knowledgeable salesman. The car was quality, no pressure It made the experience enjoyable opposed to stressful. And, also made the decision to purchase so easy for us! Really, everyone we met there was very friendly and helpful! More

Assistance with equipment Without an appointment, I stopped in to ask a question about our Qx60. Rob greeted me, asked what he could assist and helped me get all of my questio Without an appointment, I stopped in to ask a question about our Qx60. Rob greeted me, asked what he could assist and helped me get all of my questions answered. I really appreciated the effort he made and even followed up with me afterward regarding equipment we were looking for. I've always been really impressed with the customer service here and Rob delivered! More

First Infiniti ... more to come! Robert Carlson was so welcoming and helpful. I visited the Service Department because that's who I really need to know after the sale and there was o Robert Carlson was so welcoming and helpful. I visited the Service Department because that's who I really need to know after the sale and there was only one couple in the waiting room on a Saturday. And the gal at the counter was so friendly and courteous. I also briefly met Mike Korallus who listened to my needs conveyed to Rob and exceeded those needs. Rob worked to get me into the right car for my price and made me ecstatic...literally I needed this happiness as it has been a very hard year. Matt Murray was great with the numbers and made me feel at ease with the financing and extra coverage. Greatest car buying experience EVER! More

Nail in my tire! Thank you Drew Panegasser for quickly repairing my tire. Though busy, you offered service as quickly as possible. And, in fact, the job was complet Thank you Drew Panegasser for quickly repairing my tire. Though busy, you offered service as quickly as possible. And, in fact, the job was completed quickly and efficiently. I appreciate your friendly and personal service. Thanks for always being so nice and professional. More

Another fun experience at INFINITI of Naperville Thank you Robert Carlson for making today’s experience fun and stress free. We truly enjoyed working and “Driving” with you. I look forward to pushi Thank you Robert Carlson for making today’s experience fun and stress free. We truly enjoyed working and “Driving” with you. I look forward to pushing the limits in my new RED car! And thanks to Sean for making the final deal so sweet! I really appreciate all the friendly and efficient service at INFINITI of Naperville. More

Purchased used vehicle Received great service from Infiniti of Naperville. They helped out with all questions and were very warming during this process. I would definitely p Received great service from Infiniti of Naperville. They helped out with all questions and were very warming during this process. I would definitely purchase another vehicle from here. More

Rob Help Information Rob was amazing. He was super helpful and organized. I would highly recommend him for anyone who may need any assurance. He is super friendly. Rob was amazing. He was super helpful and organized. I would highly recommend him for anyone who may need any assurance. He is super friendly. More

Infiniti of Naperville is awesome! A+ experience with Rob Carlson and Infiniti of Naperville. Everyone working there is super friendly and accommodating. My wife picked up a 19’ QX80 A+ experience with Rob Carlson and Infiniti of Naperville. Everyone working there is super friendly and accommodating. My wife picked up a 19’ QX80 and Rob Carlson helped her negotiate a fair deal. I would highly recommend the dealership and Rob for your next Infiniti. More

Highly satisfied Rob, our salesperson, was friendly and extremely helpful. At no time did I ever feel pressured or uncomfortable. He was knowledgeable and kind throug Rob, our salesperson, was friendly and extremely helpful. At no time did I ever feel pressured or uncomfortable. He was knowledgeable and kind throughout the whole process. More

Fantastic service from all the crew at Infiniti Fantastic service from all at Infiniti. Aaron and Dan were spot on and attended to all items professionally and honestly. Thank you all, will be back Fantastic service from all at Infiniti. Aaron and Dan were spot on and attended to all items professionally and honestly. Thank you all, will be back if we need vehicles again - hopefully not too soon !! More