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INFINITI of Naperville

Naperville, IL

4.9
3,497 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,497 reviews

May 28, 2018

good experience The experience I had at this dealership was a positive one. The staff were helpful and gave us information on the car in a coherent and efficient way. More

by joeyvwheat2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Belgio, Mark Felson
May 31, 2018 -

INFINITI of Naperville responded

Thank you for your wonderful review of Infiniti of Naperville, the perfect DealerRater score and of course your business. We are very happy to hear that the experience you had with our dealership was coherent and incredibly efficient. Please feel free to recommend our dealership to any of your family or friends and we look forward to seeing you again in the future. Thanks again and happy/safe driving in your new vehicle!

May 26, 2018

Loved the experience Let’s face it, buying a used car is a LOT of work. We went to over a dozen dealerships and talked to as many salesmen. I wish I had started with John More

by the_NAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schultz, Jim Kalcic, Mark Felson
May 31, 2018 -

INFINITI of Naperville responded

Infiniti of Naperville is very happy to hear that you found your entire experience with our dealership from start to finish more than acceptable. We would also like to thank you for the perfect DealerRater score. Please come again soon and visit us for service on your new Infiniti QX60, but until then we wish you happy/safe driving this spring!

May 25, 2018

Leasing experience can't get better at Infiniti of Napervill I leased a new 2018 Q50 AWD Red 400 recently from Infiniti of Naperville with Randy Chin. It doesn't get better than this. Randy is an excellent sale More

by SteveC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul A. Kay
May 31, 2018 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for continuing to be a part of our dealership family and for the wonderful review. We are very happy to hear that your experience with Randy Chin was just as satisfactory as your first vehicle purchase from Infiniti. Please give us a call if you have any future questions or issues and we look forward to seeing you again soon when your new Infiniti is ready for its first service. Thanks again and happy/safe driving!

May 25, 2018

Great experience Our experience at infinity was a great one. Everyone there was very friendly and very helpful. Love our new car. Would highly recommend buying More

by Kat311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
May 31, 2018 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for your business, the outstanding review, the perfect DealerRater score and the recommendation. As a dealership we are always striving to rise above customer expectations so thank you for letting us know that your experience with Infiniti of Naperville couldn't have been more pleasant. Please give us a call if you have and future questions or issues and of course happy/safe driving in your new Infiniti!

May 24, 2018

Informative initial meeting Adam was great... Informative without being aggressive or pushy. He showed me all the features of the car I came in to see, without trying to sell m More

by RSS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Murczek, Linda Abdel
May 31, 2018 -

INFINITI of Naperville responded

Infiniti of Naperville is very happy to hear you had such a great experience with our dealership and its staff. Our door is always open if you have any future questions or issues and we hope to see you again. Thank you for the positive review and of course your new vehicle purchase. We wish you happy and safe driving this spring!

May 23, 2018

You'll love this experience!!! My wife and I were looking for a used car for our kids. We where dealing with Steve Z., who was a delight to say the least. Steve was upfront from t More

by MAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Pelkey, Steve Zwolinski
May 24, 2018 -

INFINITI of Naperville responded

Thank you for your review of Infiniti of Naperville and for the perfect DealerRater score. Our dealership works hard to make every guest's experience informative and delightful so thanks again for letting us know that you found the service you received more than adequate. Please enjoy your new vehicle and we hope you liked the atmosphere of our location. Happy and safe driving this spring!

May 22, 2018

Time Spent Looking at Cars with Adam Murczek Go see Adam at Infiniti of Naperville. He was very professional and took the time to inform us of the differences between the various models. More

by Runer121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
May 24, 2018 -

INFINITI of Naperville responded

Here at Infiniti of Naperville we would like to thank you for becoming a part of our dealership family and for the perfect DealerRater score. We are glad to hear that your experience with Adam Murczek was one with which you could build a lasting dealership relationship. Thanks again and happy/safe driving till your next visit!

May 22, 2018

A Great Experience from Start to Finish Michael greeted me immediately as I entered and made sure to do everything that he could to provide a positive buying experience. Mark Felson walked m More

by Asak3304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Felson, Michael Swanson
May 24, 2018 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for your recent Infiniti purchase and for the perfect DealerRater score/review. We are very happy to have you as a part of our dealership family and look forward to seeing you again soon when your Infiniti is ready for service. Michael Swanson and the rest of our staff will always be around to answer any questions. Until we see you again Infiniti of Naperville wishes you happy/safe driving!

May 19, 2018

Easy and streamlined Randy has been our go-to guy on our last 3 leases. Super easy to work with and goes above and beyond to make our experience stress-free. More

by Msamuta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2018 -

INFINITI of Naperville responded

Thank you for the excellent review of Infiniti of Naperville and for your continued business. It makes us extremely happy to know that the customer service you have received from us has made you choose to stay a part of our dealership family. We look forward to seeing you again and our entire staff wishes you happy/safe driving until your next visit!

May 16, 2018

John is outstanding. From the moment he introduced himself, John was affable, attentive and extremely knowledgeable. His efficiency and kindness to my two children made th More

by Lailalyons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schultz
May 17, 2018 -

INFINITI of Naperville responded

Infiniti of Naperville would like to thank you for your excellent review, perfect DealerRater score and of course your business. It is great knowing that you found our process to be informative and efficient. We look forward to seeing you again in the future and wish you happy/safe driving in your new vehicle!

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