INFINITI of Naperville

Excellent Wonderful experience, very thorough and professional. Mark was very thorough in showing us the car features and the extra options we could purchase. Wonderful experience, very thorough and professional. Mark was very thorough in showing us the car features and the extra options we could purchase. Paul went through the financing with us and made it a painless and easy experience This dealership is very professional and makes it easy to buy a car More

Infinity QX70 2017 certified I bought this car from out of state and this was my best experience I am very pleased although I did not meet Jim in person but I believe he is the I bought this car from out of state and this was my best experience I am very pleased although I did not meet Jim in person but I believe he is the best car salesman and I can trust him and the dealership More

Response to service Great job. Pleasant people to deal with. Quick, no hassle appointment. Had car finished before promised time. Great job. Talked to salesman about upgr Great job. Pleasant people to deal with. Quick, no hassle appointment. Had car finished before promised time. Great job. Talked to salesman about upgrades to car regarding exhaust, power , etc. very informative. I enjoyed my visit. Great people. Great dealership. More

Excellent Dealership Naperville Infiniti is simply the best dealership! Their customer service is outstanding and the quality of their workmanship is exceptional. We bou Naperville Infiniti is simply the best dealership! Their customer service is outstanding and the quality of their workmanship is exceptional. We bought our QX60 from this dealership and had to bring it in for service due to a minor issue. When we bought the car, we purchased the interior/exterior Perma-Plate protection. Let me begin by saying we HIGHLY recommend purchasing this plan to anyone buying a car from Naperville Infiniti. This protection plan is amazing and well worth the money. The reason we brought our car in for service is we noticed that our QX60 had some minor rail dust spots on the rear of the vehicle. I called Naperville Infiniti and spoke to Justin Rogers in the Delivery Specialist Department. Justin was extremely receptive to this issue and provided great customer service. Justin kept me updated while the car was being worked on. When I picked up the vehicle, I was simply shocked at how great of a job Naperville Infiniti did on my car. Not only did they remove all the rail dust on the vehicle, but they also detailed the entire car. My QX60 looked brand new! I highly recommend this dealership, not only when purchasing an Infiniti, but also for any work that needs work performed on their car. Thank you Justin and Naperville Infiniti for doing such a great job. More

Amazing I giving it 5 stars. The way they helped me get the car I wanted plus it was super quick with the fiancing. I would buy another car cause of the servi I giving it 5 stars. The way they helped me get the car I wanted plus it was super quick with the fiancing. I would buy another car cause of the service provided More

Excellent Infiniti Dealership I had an excellent experience leasing the 2018 Q50 AWD Hyped from Infiniti of Naperville. John Schultz was very accommodating, knowledgeable & frien I had an excellent experience leasing the 2018 Q50 AWD Hyped from Infiniti of Naperville. John Schultz was very accommodating, knowledgeable & friendly. The entire process was quick & easy. Infiniti of Naperville had the best deal in the 300 Mile radius of where I live. I actually live in Edwardsville (Southern Illinois) about 268 Miles away from Naperville. I worked with Dale Morrone to determine the best price/payment & with John to arrange the pickup and overview of the vehicle. Sean Pelkey was outstanding in making sure that we cover all aspects of the contract & keeping our kids occupied during the process. After I got home I also received a phone call from Dale to make sure I was satisfied with my experience at Infiniti of Naperville. Overall, this was an truly outstanding experience. More

Good people to do business with. I returned to this dealership 2 months ahead of my lease end date to explore options. I was able to get into a new lease immediately with a great dea I returned to this dealership 2 months ahead of my lease end date to explore options. I was able to get into a new lease immediately with a great deal. I looked at a few models, but again chose the Q50. I ran through the options and color combos, then did a test drive. The exact features / color car I chose was on the lot and was in my garage 2 days later. Smooth transaction, happy repeat customer. I go to this dealer for all my service too... More

Perfect Joe was amazing. I found the car I wanted for the price I wanted to pay no back and fourth very straight forward. Great experience. Will definitely be Joe was amazing. I found the car I wanted for the price I wanted to pay no back and fourth very straight forward. Great experience. Will definitely be back for my next Infiniti! More

Easy to work with. I was treated very well by everyone at the dealership. They made the entire experience from start to finish very easy and relaxing. I would recommend I was treated very well by everyone at the dealership. They made the entire experience from start to finish very easy and relaxing. I would recommend many of my friends to this dealership. More

Dealership review My experience working with Mark Schoeberlein was great. He made the deal happen and this is the second Q50 I have purchased from him. I plan to cone b My experience working with Mark Schoeberlein was great. He made the deal happen and this is the second Q50 I have purchased from him. I plan to cone back again. More