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INFINITI of Naperville

Naperville, IL

4.9
3,497 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,497 reviews

February 21, 2017

Excellent Michael Jaques was very helpful and professional I got a used car I'm very happy with the car it looks that they did a good job detailing . More

by Q50
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Jaquez
Feb 23, 2017 -

INFINITI of Naperville responded

Here at Infiniti of Naperville we would like to thank you for becoming a part of our dealership family and for the perfect DealerRater score. We are glad to hear that your experience with Alex Jaquez was one with which you could build a lasting dealership relationship. Thanks again and happy/safe driving till your next visit!

February 21, 2017

Ultimate customer satisfaction My husband and I came to Naperville Infiniti and after our interaction with Adam Murczek we knew that we will never go to anyone else in any other dea More

by Sheepers
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek, Jon Hale
Feb 23, 2017 -

INFINITI of Naperville responded

Infiniti of Naperville is very happy to hear that from beginning to end you found our sales process to be pressure free and pleasant. Adam Murczek is one of our many Sales Consultants who work hard to go above and beyond any previous vehicle purchasing experiences so we are very happy that he accomplished that goal with you. Thank you for your vehicle purchase and for the excellent review, we look forward to seeing you again in the future!

February 21, 2017

Infiniti g25 It was fast, and I didn't have any problem. Very friendly employees, warm atmosphere and I can recommend this dealership. Thank you for everything More

by Alexaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Murczek
Feb 23, 2017 -

INFINITI of Naperville responded

Thank you for the excellent review of Infiniti of Naperville and for your recommendation. We are very happy to hear what a wonderful time you had while searching for your perfect vehicle with Adam Murczek. Please visit us again soon when your vehicle is ready for service and enjoy driving your new Infiniti!

February 20, 2017

Best sales experience with Adam, mike and jon Very cooperative, helpful and informative. Great experience. Will recommend dealer and sales people we worked with. Adam made sure we got the car we w More

by Utaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie Hansen, Adam Murczek, Jon Hale
Feb 23, 2017 -

INFINITI of Naperville responded

Thank you for the wonderful review of Infiniti of Naperville and for your much appreciated recommendation. It is always great to hear when a client finds exactly what they were looking for in a vehicle purchasing experience. We hope you enjoyed our facility and of course feel free to call us if you have any future questions. Thanks again and happy/safe driving this winter!

February 18, 2017

Great Experience! John Schultz was fantastic to work with. Very kind, knowlegible and easy to work with. I'm planning to recommend him to a close friend who is looking More

by Jleman221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Schultz
Feb 20, 2017 -

INFINITI of Naperville responded

The staff at Infiniti of Naperville cannot thank you enough for the positive review, the perfect DealerRater score, your recent purchase and for the dealership recommendation. John Schultz always works hard to meet any and all customer needs so it is wonderful to hear when his work is appreciated. Please stop by or give us a call if you have any future vehicle questions and of course we wish you happy/safe driving this winter!

February 17, 2017

Great Experience G37x Dallas went above and beyond to help me with an issues I was having and explained to me how it works. Michael Swanson also did a amazing job by making More

by Jxz2605
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Swanson, Dallas Carlson
Feb 20, 2017 -

INFINITI of Naperville responded

At Infiniti of Naperville we want to thank you for your recent purchase, the excellent review and for becoming a part of our dealership family. We are very happy to hear that Mike Swanson was able to put you in your choice Infiniti while Dallas Carlson answered all your questions. We look forward to seeing you soon in our service department, but until then the Infiniti of Naperville staff wishes you happy/safe driving!

February 15, 2017

Accessories purchase Dallas went above and beyond to help me with an accessories/parts purchase AND helped explain an issue I was having. Super quick & fast service! More

by LBS2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Carlson
Feb 16, 2017 -

INFINITI of Naperville responded

Thank you for your wonderful review of Infiniti of Naperville, the perfect DealerRater score and of course your business. We are very happy to hear that the experience you had with our dealership was helpful and incredibly fast. Please feel free to recommend our dealership to any of your family or friends and we look forward to seeing you again in the future. Thanks again and happy/safe driving in your new Infiniti!

February 15, 2017

Good experience Easy to work with, transparent process. John Schultz did a good job listening and breaking down the exact model/costs I was looking for. I am happy wi More

by Ginar523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schultz
Feb 16, 2017 -

INFINITI of Naperville responded

Thank you for your recent vehicle purchase from Infiniti of Naperville and for the positive review. It is wonderful to hear that John Schultz was able to put you in your ideal Infiniti and equipped you with all the information you were looking for. Please feel free to visit us again when your new car is ready for servicing. The staff at Infiniti of Naperville wishes you happy/safe driving.

February 14, 2017

Infiniti Q50S I took some time to write this review because I believe customer service only goes so far. I wanted to review the product Michael sold as well. About More

by Alebolt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Carlson, Jon Hale, Michael Jaquez
Feb 16, 2017 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for your recent Infiniti purchase and for the perfect DealerRater score/review. We are very happy to have you as a part of our dealership family and look forward to seeing you again soon when your Infiniti is ready for service. Michael Jaquez and the rest of our staff will always be around to answer any questions. Until we see you again Infiniti of Naperville wishes you happy/safe driving!

February 12, 2017

M37X demonstration and test drive Adam was very helpful in demonstrating the features of the M37X that we test drove today. He was very knowledgeable and courteous and also very profes More

by Dona37
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Debbie Hansen, Adam Murczek
Feb 13, 2017 -

INFINITI of Naperville responded

Thank you for your outstanding review and perfect DealerRater score of Infiniti of Naperville. It is always good to hear when our customers find our buying process to be informative and courteous. Please feel free to recommend our dealership to any of your family or friends and have a wonderful winter!

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