INFINITI of Naperville

Very Excellent Service Great salesman, very nice, offered excellent service. Was very knowledgeable and will be hoping that John will help us in the future as well. John was Great salesman, very nice, offered excellent service. Was very knowledgeable and will be hoping that John will help us in the future as well. John was very helpful in getting us a great deal for our new vehicle. We are very pleased with his service and hope he keeps this up. More

Amazing Service My husband and I recently purchased an Infiniti SUV from Infiniti of Naperville. As you may or may not know, car shopping can be an overwhelming exper My husband and I recently purchased an Infiniti SUV from Infiniti of Naperville. As you may or may not know, car shopping can be an overwhelming experience. Fortunately for us, the staff at Infiniti of Naperville ensured we received a first in class experience. More specifically Dale Marrone, Sales Manager at Infiniti of Naperville, truly exemplified customer satisfaction through his above and beyond customer care attitude. Two Thumbs Up! We will definitely be recommending this dealership to friends and family. More

Service Dept Excellence My experience has been great during every interaction I have with the service center. The staff is very knowledgeable and professional, especially Ant My experience has been great during every interaction I have with the service center. The staff is very knowledgeable and professional, especially Antwan who goes out of his way to help in every way possible. More

2014 q50 Great salesman, very nice, offered excellent service. Bought a 2014 q50 from him. Best dealership around with quality certified used cars to brand new Great salesman, very nice, offered excellent service. Bought a 2014 q50 from him. Best dealership around with quality certified used cars to brand new cars. More

Fast, Easy, straight forward and no hassle service Right before holidays my husband and I decided to get a new car. We were introduced to Adam Murczek who did a great job helping us buy out our Infini Right before holidays my husband and I decided to get a new car. We were introduced to Adam Murczek who did a great job helping us buy out our Infiniti Q50. He was straight forward, knowledgeable and we would use him again when buying or leasing another car from Infiniti. More

Impecable Specialist Support - Dallas Carlson I've purchased many cars in the past and often times there is a brief overview on the car's functions, but I was blown away with Dallas Carlson's com I've purchased many cars in the past and often times there is a brief overview on the car's functions, but I was blown away with Dallas Carlson's comprehensive review of our newly purchased Infiniti. Dallas delivered an expert level explanation on our Infiniti's features. He was detailed, patient and most importantly courteous. Royal treatment! More

Relaxed, friendly environment - an overall great experience Our experience at the Infiniti of Naperville was great. The staff were very friendly and relaxed - not overly pushy or intense, which matched well wit Our experience at the Infiniti of Naperville was great. The staff were very friendly and relaxed - not overly pushy or intense, which matched well with our personalities. Our salesman, Joe Peters, was very knowledgeable about the vehicle we were interested in and extremely helpful throughout the whole experience. The financial team and the car orientation staff were also friendly. Buying a car can be a stressful experience, and we were thrilled to find a team that was so down-to-earth and kind. We will definitely be singing their praises to our friends and family for years to come. More

Another Lease from Infiniti of Naperville Amazing team. I live in the Northwest Suburbs and drive down to Naperville because this dealership as the most fair and honest team I've worked with. Amazing team. I live in the Northwest Suburbs and drive down to Naperville because this dealership as the most fair and honest team I've worked with. They don't pressure you into buying something you can't afford. You tell them your numbers and they tell you want vehicles they have in your budget. I really can't say enough about them, and I know this may sound like a fake review, but I promise you it's not. They respond to emails quickly, and give prices that are wayyyyy better than Schaumburg/Hoffman Estates. My story is that I had a lease with them for 3 years, turned in my car early and got another lease. Exact color and model I wanted and they worked with my budget. Did I get the best deal... who knows, but I got a fair deal with trustworthy people. More

Purchase of Lease Adam Murczek did a great job helping us buy out our leased Infiniti. We would use him again when buying or leasing another car from Infiniti. Adam Murczek did a great job helping us buy out our leased Infiniti. We would use him again when buying or leasing another car from Infiniti. More

New Car Purchase Mr Adam Murczek and Mr Joe Peters worked very hard to get us an excellent interest rate for our loan. Mr Adam was very detailed when test driving the Mr Adam Murczek and Mr Joe Peters worked very hard to get us an excellent interest rate for our loan. Mr Adam was very detailed when test driving the car and answered all our questions during the entire process . Initially my wife and I went to purchase a Pre-certified Infinity which did not have a Navigation system so I was not going to buy one without it . Instead we purchased a new 2016 Infinity Q70L with all the bells and whistles . During the entire process there was no pressure from anyone we spoke with . Mr Jon Hale in Finance was very detailed and professional even though it was getting very late at night . He did not seem to be in any hurry to finish the paperwork until everything was perfect . More