INFINITI of Naperville

Excellent Experience I enjoyed my purchase process with this dealership. My sales person was Joe Peters. Even though he had an appointment with someone else the first ni I enjoyed my purchase process with this dealership. My sales person was Joe Peters. Even though he had an appointment with someone else the first night I came in, he never rushed me through the process. He still was very courteous and professional. The only thing that prevented me from giving 5 stars was because I wrote a personal check the business/finance manager did a hard pull on my credit score, but no one told me they would be doing that until AFTER they already did it. I would have preferred they let me know they had to do a hard pull of my credit score to accept a personal check first. Then that could have given me the option to make the decision if I wanted this done or not and I could have went to get certified funds. More

Great experience_Good value Great service and a good value as well. I purchased a used vehicle and the deal was sweet. I appreciate the work that Dale and Jon did to make it al Great service and a good value as well. I purchased a used vehicle and the deal was sweet. I appreciate the work that Dale and Jon did to make it all happen. More

great service good people awesome service would buy again from infiniti of lisle. but shop around before locking in the deal. I think I got a great deal !!! good people awesome service would buy again from infiniti of lisle. but shop around before locking in the deal. I think I got a great deal !!! More

Amazing Service! My experience was great! My situation was not easy but they did their best to find me a good deal and a car I would love! Thank you Adam M.! My experience was great! My situation was not easy but they did their best to find me a good deal and a car I would love! Thank you Adam M.! More

Sean Pelkey - Testimonial I worked with Sean for two months before I made my first Infiniti purchase. From start to finish, Sean, was nothing but helpful, knowledgeable and car I worked with Sean for two months before I made my first Infiniti purchase. From start to finish, Sean, was nothing but helpful, knowledgeable and caring about my needs. It was truly a great experience working with him, he also worked with me to find the car of my dreams. My experience with Sean, was nothing short of perfect. Although I might have been a little picky and unrealistic at times, Sean kept his cool and kept me on track. I have recommended, Sean to family and friends and would suggest that anyone in the market for an Infiniti, to contact Sean. Thank you, Sean and thank you for selling me the best looking Q50 on the streets today! More

Sales and Education We stopped in to test drive an Infinity and had the pleasure of meeting with Adam Murczek. Adam not only took us on a test drive he educated us abut a We stopped in to test drive an Infinity and had the pleasure of meeting with Adam Murczek. Adam not only took us on a test drive he educated us abut all the features of the vehicle. We came away knowing much more about the Infinity vehicle than any other vehicle we test drove in the past 2 weeks. Adam definitely exceeds expectations. More

Commendable Service We enjoyed working with Jon Hale. He was very patient, proficient and professional. This is our 3rd infinity, but 1st at this new dealership and i We enjoyed working with Jon Hale. He was very patient, proficient and professional. This is our 3rd infinity, but 1st at this new dealership and impressed with how smoothly the process went. We would definitely recommend Jon! Roberto and Susan Garcia More

Wonderful service! I have been an Infiniti owner since 2013; when my lease was coming to an end on my first Infiniti, I did a lot of research in comparing similar size v I have been an Infiniti owner since 2013; when my lease was coming to an end on my first Infiniti, I did a lot of research in comparing similar size vehicles - it didn't take long to see that Infiniti would come out on top! Within moments of talking to Sean via email, I knew that I would remain a loyal Infiniti owner. The customer service that I received from Sean was amazing; he worked with me to get me into exactly what I wanted at a great price. More

Great Service! This is my 4th car from the dealership! I've always had a great experience here. Was able to coordinate the majority of my dialogue via email which was great - as I hate talking on the phon I've always had a great experience here. Was able to coordinate the majority of my dialogue via email which was great - as I hate talking on the phone. Jon was great and I definitely the speed at which he moved! More

Above and beyond service We are very happy with our experience at Infiniti of Naperville and with our salesman Sean Pelkey. He was very professional and found the exact QX 80 We are very happy with our experience at Infiniti of Naperville and with our salesman Sean Pelkey. He was very professional and found the exact QX 80 we were looking for! Great customer service! We will definitely return and recommend Sean in the future!! More