Back

INFINITI of Naperville

Naperville, IL

4.9
3,498 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
Contact Dealership

1550 W. Ogden Ave

Naperville, IL

60540

Directions

By Type

Showing 3,498 reviews

March 04, 2016

Awesome staff and a positive experience! Jon and Dallas has been awesome, they really know their stuff. They have been very helpful to me. Finance manager Joseph L worked his magic just to More

by malvs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joseph limjuco, Dallas Carlson, Jon Hale
Mar 10, 2016 -

INFINITI of Naperville responded

Here at Infiniti of Naperville we cannot thank you enough for your vehicle purchase, for the perfect DealerRater score and for the wonderful review. We are always happy hearing when our sales team does an outstanding job so thank you for letting us know what excellent service you received from Jon Hale. Please feel free to recommend our dealership to any of your family or friends and we hope to see you again in the future. Happy and safe driving till your next visit!

March 04, 2016

The most pleasant and easiest car buying experience ever After visiting several dealetships, walking into Infiniti of Naperville and working with Adam Murcek was a buyer's dream. He was honest, very knowledg More

by Dennis F
Recommend Dealer
Yes
Employees Worked With
Ray Wolski, Adam Murczek
Mar 10, 2016 -

INFINITI of Naperville responded

Infiniti of Naperville would like to thank you for the perfect DealerRater score and your positive review of our Dealership and the Sales Staff. Adam Murczek is one of our many exceptional Sales Professionals and we are very happy to hear that you found your experience with him to be honest and informative. We look forward to seeing you again in the future and have a happy/safe spring!

February 29, 2016

Awesome experience Adam was by far the best salesman I've ever met. I had been car shopping for 2 months trying to find the right car for the price I wanted. I'm a 22 ye More

by Adrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
Mar 03, 2016 -

INFINITI of Naperville responded

Here at Infiniti of Naperville we would like to thank you for the terrific review, the perfect DealerRater score, your recommendation of Adam Murczek and of course your Infiniti purchase. We are very happy to hear that the service you received from Adam went way above your previous dealership experiences. Feel free to give us a call if you have any future question and happy/safe driving in your new Infiniti Q50!

February 27, 2016

Great service even though I did not buy an Infiniti! Infiniti was one of my finalists. I went to the Auto show and after much consideration we decided not to buy an Infiniti. But this rating is for Infi More

by Chefcct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Morrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2016 -

INFINITI of Naperville responded

Infiniti of Naperville would like to thank you for your excellent review, perfect DealerRater score and of course your consideration. It is great knowing that you found our process to be excellent even though you did not choose Infiniti. We hope to see you again in the future and wish you happy/safe driving in your new vehicle!

February 22, 2016

Great Experience We had a great experience from start to finish. Professional, friendly, knowledgeable and patient staff. We would definitely recommend this dealersh More

by HappyCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Wolski, Hilary Owens, Dallas Carlson
Feb 25, 2016 -

INFINITI of Naperville responded

Thank you for the excellent review of Infiniti of Naperville and for your recommendation. We are very happy to hear what a wonderful time you had while searching for your perfect vehicle. Please visit us again soon when your vehicle is ready for service and enjoy driving your new Infiniti!

February 11, 2016

Quick and Easy My husband and I were not expecting to purchase a car on this day,but had to unexpectedly. Adam took care of us and we were happy and out the door qui More

by hengelhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
Feb 11, 2016 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for your recent Infiniti purchase and for the perfect DealerRater score/review. We are very happy to have you as a part of our dealership family and look forward to seeing you again soon when your Infiniti is ready for service. Adam Murczek and the rest of our staff will always be around to answer any questions. Until we see you again Infiniti of Naperville wishes you happy/safe driving!

February 06, 2016

Great experience Adam was able to answer all of our questions, infored us of the options that allowed us to make our decision and provided a stress less atmosphere. O More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Wolski, Adam Murczek
Feb 08, 2016 -

INFINITI of Naperville responded

Thank you for the wonderful review of Infiniti of Naperville and for your much appreciated recommendation. It is always great to hear when a client finds exactly what they were looking for in a vehicle purchasing experience. We hope you enjoyed our new facility and of course feel free to call us if you have any future questions. Thanks again and happy/safe driving this winter!

February 02, 2016

Hassle free buying experience Usually car buying is not a pleasant experience. Although Adam M. at Infinti of Naperville made the whole process smooth and hassle free. Highly recom More

by Genni15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Hansen, Adam Murczek
Feb 04, 2016 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for your business, the outstanding review, the perfect DealerRater score and the recommendation. As a dealership we are always striving to rise above customer expectations so thank you for letting us know that your experience with Infiniti of Naperville couldn't have been more pleasant. Please give us a call if you have and future questions or issues and of course happy/safe driving in your new vehicle!

February 01, 2016

Great Experience Mark Schoeberlein and Joe in finance did a great job. We traveled from out of state and things went smooth upon arrival. We are pleased. More

by Iowa Infiniti Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Schoeberlein
Feb 01, 2016 -

INFINITI of Naperville responded

Infiniti of Naperville would like to thank you for your business and for the time you took out of your day to travel all the way to our dealership. It is wonderful to hear that you found our customer service to be beyond exceptional. Please give us a call if you have any future questions or issues and enjoy driving your new vehicle. From the entire Infiniti of Naperville staff, we wish you happy/safe driving!

February 01, 2016

Used car experience but did not purchase Although I did not purchase my used car from Dale, the experience was outstanding. Dale was very professional and patient. I would definitely go back More

by Billjohnson
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dale Morrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2016 -

INFINITI of Naperville responded

Infiniti of Naperville is very happy to hear you had such a great experience with our dealership and its staff. Our door is always open if you have any future questions or issues and we hope to see you again. We wish you happy and safe driving this winter!

...
236
...