INFINITI of Naperville

The Best Car Buying Experience Ever!!! My fiancé and I had the privilege of having Adam Murczek as our sales agent. Prior, me and my family went to three other dealerships which happen to My fiancé and I had the privilege of having Adam Murczek as our sales agent. Prior, me and my family went to three other dealerships which happen to be the Mercedes dealership, Audi dealership, and the Jeep dealer ship. We had such a horrible experience at all three dealerships because it took over twenty minutes for someone to even greet us based upon our appearance of being young. The sales agents were so uninterested in helping that I was left at his desk while he took another family on a test drive. None of the salesman actually took time out to educate us on the vehicle of interest, offer a test drive, or offer any type of beverage while we waited. I decided to bring my family to the Infiniti dealership as where immediately being greeted by Adam. Adam didn't pre-judge us and gave my family top notch service as if we were royalty. Adam asked many questions to inquire what type of vehicle we are interested in and what our budget would be. This guy was so knowledgeable concerning the vehicles of interest, the history behind infinity, and why Infinity is the best. Adam made us feel like we were family which made the entire vehicle purchase process to be very comfortable. My fiancé and I decided to buy the2013 Infiniti QX56 cash. I decided to wait until the end of the deal to let Adam know because I was afraid to be treated how the other sales agent from the other locations treated me. I honestly wanted to see if we would be treated equally, and to my surprise from my initial introduction to Adam through the end of the sale, Adam over exceeded my expectations. Adam is officially a part of our family now and we plan on purchasing two more vehicles from him within the next few months. We are totally grateful to you and your company. As a matter of fact, I hope Infiniti gives you a promotion because u more than deserve it. We will see you very soon Adam, we bought you a Christmas present as well because that's what family is about --Tristan & Valencia-- More

Sean and Micah We've found a great pleasure working with Micah an Sean on a purchase of our latest car. We were able to come to terms with Micah before we even arriv We've found a great pleasure working with Micah an Sean on a purchase of our latest car. We were able to come to terms with Micah before we even arrived at the dealership to test drive the vehicle. Sean took over from there and with Ray they were able to finalize the deal in a pretty short time. Follow ups have been great and we will definitely recommend them to others. More

Traded in my Infiniti My experience at Infiniti of Naperville was positive and successful. They had a large stock of certified G37s and I ended up with a fairly rare sport My experience at Infiniti of Naperville was positive and successful. They had a large stock of certified G37s and I ended up with a fairly rare sport version that I like. My trade in was an older g35x and I got a decent value for it. The signing process was fairly painless and the vehicle was prepped for me in a timely fashion. Altogether a good experience. More

Exceptional Service!!! I recently acquired a QX60 from Infiniti of Naperville and privileged to attest that the service I received from Jon Hale was exceptional. From the t I recently acquired a QX60 from Infiniti of Naperville and privileged to attest that the service I received from Jon Hale was exceptional. From the time we arrived until the closing, Jon was attentive, gracious, knowledgeable and worked diligently to meet our price. I will unquestionably work with Jon in the future as this was the best experience I’ve had acquiring a vehicle. More

QX80 2016 Everyone at the dealership was very knowledgeable and helpful. The salesman and finance manager were pleasant to deal with. It was an overall great Everyone at the dealership was very knowledgeable and helpful. The salesman and finance manager were pleasant to deal with. It was an overall great experience. More

Excellent Costumer Service I am happy to report that I had an excellent experience at Infiniti of Naperville. Cedric Arrington was very helpful in showing me vehicle options I am happy to report that I had an excellent experience at Infiniti of Naperville. Cedric Arrington was very helpful in showing me vehicle options and explaining purchase arrangements. Cedric was courteous, friendly and patient with me throughout the negotiations. I’m confident that you agree with me that he is a valuable asset for your dealership’s reputation and success! More

Buying experience Very accommodating.staff.. Everyone is very friendly and professional. The presentations of the product and services were very thorough. Looking forwa Very accommodating.staff.. Everyone is very friendly and professional. The presentations of the product and services were very thorough. Looking forward to continue this positive relationship through the life time of the automobile. More

Infiniti of Naperville - Sean Each time I enter the facility my experience is great. Whether it is the facility itself or my dealings with the ION personnel. Always efficient, pl Each time I enter the facility my experience is great. Whether it is the facility itself or my dealings with the ION personnel. Always efficient, pleasant and professional. This holds true with my recent purchase from Sean. I highly recommend this dealership and its people. More

Professional and Responsive Your website was very informative and easy to navigate. Internet sales was helpful answering questions. Jon was very responsive to all my questions. Your website was very informative and easy to navigate. Internet sales was helpful answering questions. Jon was very responsive to all my questions. Dale was great to buy the car from. Your dealership was very professional and had a great selection of 2013 G37x sedans. All quality cars. More

Great Experience!!! This was my first time purchasing a vehicle on my own, and I had a great experience! Sean Pelkey was excellent at answering any questions I had, and r This was my first time purchasing a vehicle on my own, and I had a great experience! Sean Pelkey was excellent at answering any questions I had, and really made the whole process as quick and easy as possible. Joe Limjuco was also very helpful and made finishing up the financial details quick and easy as well. Even the reception desk employees were very welcoming and accommodating. I definitely recommend checking out Infiniti of Naperville if you're looking to purchase a vehicle! Their service goes above and beyond! More