INFINITI of Naperville

This is the second brand-new Infiniti I have purchased from Bill and Infiniti of Naperville. Bill and the management team treated me very fair and made sure my dealership experience was second-to-none. from Bill and Infiniti of Naperville. Bill and the management team treated me very fair and made sure my dealership experience was second-to-none. The dealership continues to go above and beyond my expectations with their new owner loyalty program which includes my scheduled maintenance and unlimited car washes. I would recommend Bill and this dealership to anyone! More

I would recommend this dealership and my salesperson bill Haines. The process was quick and easy and there were no high pressure usual car tactics. Also randy was very helpful teaching Me about the cars fea Haines. The process was quick and easy and there were no high pressure usual car tactics. Also randy was very helpful teaching Me about the cars features More

We have been to over ten car dealers in the past two weeks and this was by far one of the best. Each person we worked with, from salesman to finance, was very pleasant, helpful and knowledgeable. We rec weeks and this was by far one of the best. Each person we worked with, from salesman to finance, was very pleasant, helpful and knowledgeable. We received a much better price with no haggling on this vehicle. They made this a fun, easy process. More

I am looking for a new car. The salesman was very knowledgable of the cars, the differences and the different ways i could finance. He was very helpful and courteous. He also gave good information o knowledgable of the cars, the differences and the different ways i could finance. He was very helpful and courteous. He also gave good information on whether to purchase a SUV or a regular car. I am still shopping, but I am going to take another look at Infinity before i make my final decision. More

Ray took great care of us! Very friendly and found us a great car for a great price! We are very satisfied with him and Infiniti of Naperville! We will definitely be back again! Thank you! great car for a great price! We are very satisfied with him and Infiniti of Naperville! We will definitely be back again! Thank you! More

This is my third new car purchase/lease with Steve Johnson. His professionalism is second to none and you really get the sense he is trying to get you the fairest deal he can. This particular purcha Johnson. His professionalism is second to none and you really get the sense he is trying to get you the fairest deal he can. This particular purchase had some extra pressure on Steve as the color I wanted wasn't on the lot due to the G Series being phased out. Steve and the sales team went out of their way to find the car I wanted and brought it back to the showroom from another dealership in the area. This was my first time working with Ryan Indelicato, but he was very patient and helpful going over the new car. His sales tactics were never pushy on the after market products, In fact, quite the opposite and I did in fact add something I didn't expect to due to Ryan's approach and explanation of the product. All in all, another great experience with Infiniti of Naperville/Lisle! More

This is our fourth Infinity car purchased at this dealership, and the third car with Bill Haines. We wouldn't go any other place. In fact, we were transferred last year to Virginia---and we travele dealership, and the third car with Bill Haines. We wouldn't go any other place. In fact, we were transferred last year to Virginia---and we traveled back to Naperville to buy a car from Bill Haines and Infinity! This is the best dealership we have ever encountered, and we have owned seven cars at one time for many years both foreign and American cars. This is by far the best dealership for customer service. Bill Haines is honest, hardworking, and so approachable. His word is trusted, and he works hard to make sure we have complete satisfaction. Every employee at this dealership is approachable and friendly---from the Receptionist to the service department employee who touched up the small nicks in the paint, to the guy who brought my car around after a wash. Impressive! More

The dealership was very welcoming, Scott and Patrick were both friendly and answered my questions thoroughly.The receptonist,Laura was also very kind and professional.Scott knew exactly what type of vehicle both friendly and answered my questions thoroughly.The receptonist,Laura was also very kind and professional.Scott knew exactly what type of vehicle I was looking for and I was able to test drive and have any questions about the car answered.Scott is one of the best salesman I have encountered when trying to find my dream car. Over all the best car dealership I have ever been to.Very relaxed and comfortable. More

Scott Rehfeldt was great!!!! He was patient with me because most of our communication was via email. We finally got the deal done and I'm very pleased. I would definitely buy another vehicle from Scott because most of our communication was via email. We finally got the deal done and I'm very pleased. I would definitely buy another vehicle from Scott. Also, Ryan did a superb job explaining the ins and outs of the vehicle. I went from a 2006 QX56 into a 2011 QX56 and Ryan's was much needed. The dealership in itself was very clean and the staff was friendly. See you guys in 6 yrs. More

A modern, clean, and open facility helped set an inviting tone for car shopping. Rich Ligeza, our Sales Consultant, continued that theme with his exceptional knowledge of the vehicles. He was accommodating tone for car shopping. Rich Ligeza, our Sales Consultant, continued that theme with his exceptional knowledge of the vehicles. He was accommodating to any and all questions, let us make decisions on our own time without being pushy, and made the purchasing process very smooth. We were also able to negotiate a fair price quickly. Once the financing was completed, Ryan Indelicato, our Delivery Specialist, walked us through all the details of operating the car and computer system. It was a very informative crash course on the pertinent items in the User's Manual. He was thorough, courteous, and attentive to follow up questions that we had. We felt very comfortable operating all aspects of the vehicle when our session was complete. All-in-all, an experience that will certainly have us coming back to Infiniti of Naperville for our next car purchase. More