INFINITI of Naperville

My experience with Steve Johnson (for the second time with a purchase of a car) was exemplary. He makes the purchase enjoyable, pleasant and easy. Ryan Indelicato provided similar service. The new dealer with a purchase of a car) was exemplary. He makes the purchase enjoyable, pleasant and easy. Ryan Indelicato provided similar service. The new dealership is great, closer to my home and great for those of us waiting for our car to be serviced. More

We went to Infiniti of Naperville-Lisle to trade in our QX56 for a JX35. We chose this dealership because of our previous experience when we leased the QX56. Our previous sales professional was no longer QX56 for a JX35. We chose this dealership because of our previous experience when we leased the QX56. Our previous sales professional was no longer at this location, so Bill stepped in. He listened to what we wanted and made it happen painlessly. He was extremely professional, polite, and accessible while being honest with what could be accomplished to meet our needs. He and Randy were quick but thorough with the process and ensured that all of our questions were answered before we drove away with our new vehicle. We are extremely pleased with the service from everyone we encountered throughout the purchase of our vehicle. Bill and Randy went out of their way to make us feel important and meet our needs. They went above and beyond to ensure our experience was pleasurable. We will definitely return to Infiniti of Napeville-Lisle to service our vehicle and to make any future purchases. More

We had a very good experience with this team. Dealership was not pushy during the search and purchase of our car. Salesman was very upfront about all ascpects of the vehicle and worked with us individually was not pushy during the search and purchase of our car. Salesman was very upfront about all ascpects of the vehicle and worked with us individually for several hours to help us find the exact car that we were looking for. The price and mileage of this car was also the lowest compared to the same make and model for other dealerships in the area. The dealship and finance team also worked with us and gave us a very competitive interest rate for financing. Dealership offers free oil changes and car washes for life, which is a GREAT selling point, especially with our new black G37x. Felt like the team we interacted with had our best interests at heart. Look forward to a new relationship with Infiniti of Naperville. More

This is the third car I have purchased from this dealership which speaks volumns in itself. My salesman Rich Ligeza contacted me out of the blue with a deal on a new car that I could not pass up and dealership which speaks volumns in itself. My salesman Rich Ligeza contacted me out of the blue with a deal on a new car that I could not pass up and I'm glad he did. He went above and beyond by finding the car in the color I wanted and kept me in the loop the whole way through the process. Randy Chin took his time and did not make me feel rushed while educating me on every feature my new car has to offer. The whole experience was a treat! More

My wife and I purchased a pre-owned JX35 from Sean Pelkey. He was extremely professional as he walked us through all the options on the lot. He made us feel very comfortable throughout the entire pr Pelkey. He was extremely professional as he walked us through all the options on the lot. He made us feel very comfortable throughout the entire process and we are very thankful for all of his knowledge and expertise. We would highly recommend Sean to our friends and family when they are in the need of a new vehicle. Thanks for the great experience! Bradley and Amanda Feiner More

My search for a replacement Infiniti, to my G35 coupe, began approximately one year ago. During this time, I had been in touch with Rich Ligeza frequently. My goal was to find another G35 coupe, with lo began approximately one year ago. During this time, I had been in touch with Rich Ligeza frequently. My goal was to find another G35 coupe, with low miles, as that was my favorite style. However, through daily web research, I came across a 2009 Infiniti G37X coupe. I contacted Rich, and after checking into it, he informed me that the vehicle was sold, pending customer financing. The catch was, the customer was unable to qualify for a loan, and was searching for another loan source. Rich followed up with the sales associate who held the deal, and kept me informed as to the status of the vehicle. As soon as the vehicle was released for sale, Rich contacted me immediately, and we arranged a time for me to view, and potentially purchase it. During the waiting process, I had contacted Rich on another vehicle on the website. He took the time to look it over, and then contacted me back with an overview, and his opinion of the condition of the vehicle. Upon arrival to Infiniti of Naperville-Lisle, I was greeted by the receptionist, and Rich met me up front shortly after. Without going into too much detail, out of 5 prior auto purchases, this was BY FAR the most exceptional experience I have ever had at a dealership. A seamless experience from start to finish, in a relaxed, professional environment. Rich's exceptional customer service, and honesty, sealed the deal for me. He is the reason why I made my purchase at this particular dealership, even though it is approximately 30 miles from my residence, as I have had many poor experiences with Infiniti of Orland Park in the past. Thanks to Adam, the financing process was very smooth, and I was given numerous financing options. Randy spent approximately 1 hour, explaining everything in the car, and showing me how to operate everything from navigation, to programing phone numbers, etc. I will continue to recommend Rich, and Infiniti of Naperville, to anyone in the market for a used, or new car. Thank you! More

Very easy car buying experience. this is my second time buying a car from rich! I would recommend others to buy cars from this dealer. buying a car from rich! I would recommend others to buy cars from this dealer. More

We worked with Bill Haines and found him to be extremely professional and worked very hard to meet our needs. My wife and I agreed it was the most pleasant car buying experience we have ever had . I have professional and worked very hard to meet our needs. My wife and I agreed it was the most pleasant car buying experience we have ever had . I have already recommended your dealership and Bill Haines to several friends. More

Let me start off by saying I usually don't like dealing with car dealership because I believe they are not really here to help the consumer but in this instant my car buying experience was very tol dealing with car dealership because I believe they are not really here to help the consumer but in this instant my car buying experience was very tolerable. With hat said, the only thing that was not so tolerable was when we discussed the price of the vehicle which I thought was a little high. In the future, I wish they would at least negotiate with the customer a little but I do understand the dealership stance. They are in it to make as much money as possible so I can't be too disappointed. Furthermore, my salesman was very nice and he even waited for my to return to the dealership to complete the deal even though he was scheduled to go home a few hours earlier. I really appreciate his patience in this matter. Thanks Abe More

Bill Haines was not only pleasant, but was very TRUSTWORTHY & knowledgable. He made the whole purchase process go as smoothly as possible. I would definitely recommend Bill to any interested part TRUSTWORTHY & knowledgable. He made the whole purchase process go as smoothly as possible. I would definitely recommend Bill to any interested parties. Randy Chin was also very helpful in going over all of the important features of my new Infiniti @ delivery, as well as the service department. He also offered his assistance in the future for any questions that might come up after I drive the vehicle. And Adam Arliskas made me feel comfortable in explaining the financial data in a concise , but easily understood manner. I was very impressed by the whole experience of dealing with Infiniti of Naperville/Illinois Sincerely, James Kerstein ( former LEXUS customer ) More