INFINITI of Naperville

My search for a replacement Infiniti, to my G35 coupe, began approximately one year ago. During this time, I had been in touch with Rich Ligeza frequently. My goal was to find another G35 coupe, with lo began approximately one year ago. During this time, I had been in touch with Rich Ligeza frequently. My goal was to find another G35 coupe, with low miles, as that was my favorite style. However, through daily web research, I came across a 2009 Infiniti G37X coupe. I contacted Rich, and after checking into it, he informed me that the vehicle was sold, pending customer financing. The catch was, the customer was unable to qualify for a loan, and was searching for another loan source. Rich followed up with the sales associate who held the deal, and kept me informed as to the status of the vehicle. As soon as the vehicle was released for sale, Rich contacted me immediately, and we arranged a time for me to view, and potentially purchase it. During the waiting process, I had contacted Rich on another vehicle on the website. He took the time to look it over, and then contacted me back with an overview, and his opinion of the condition of the vehicle. Upon arrival to Infiniti of Naperville-Lisle, I was greeted by the receptionist, and Rich met me up front shortly after. Without going into too much detail, out of 5 prior auto purchases, this was BY FAR the most exceptional experience I have ever had at a dealership. A seamless experience from start to finish, in a relaxed, professional environment. Rich's exceptional customer service, and honesty, sealed the deal for me. He is the reason why I made my purchase at this particular dealership, even though it is approximately 30 miles from my residence, as I have had many poor experiences with Infiniti of Orland Park in the past. Thanks to Adam, the financing process was very smooth, and I was given numerous financing options. Randy spent approximately 1 hour, explaining everything in the car, and showing me how to operate everything from navigation, to programing phone numbers, etc. I will continue to recommend Rich, and Infiniti of Naperville, to anyone in the market for a used, or new car. Thank you! More

Very easy car buying experience. this is my second time buying a car from rich! I would recommend others to buy cars from this dealer. buying a car from rich! I would recommend others to buy cars from this dealer. More

We worked with Bill Haines and found him to be extremely professional and worked very hard to meet our needs. My wife and I agreed it was the most pleasant car buying experience we have ever had . I have professional and worked very hard to meet our needs. My wife and I agreed it was the most pleasant car buying experience we have ever had . I have already recommended your dealership and Bill Haines to several friends. More

Let me start off by saying I usually don't like dealing with car dealership because I believe they are not really here to help the consumer but in this instant my car buying experience was very tol dealing with car dealership because I believe they are not really here to help the consumer but in this instant my car buying experience was very tolerable. With hat said, the only thing that was not so tolerable was when we discussed the price of the vehicle which I thought was a little high. In the future, I wish they would at least negotiate with the customer a little but I do understand the dealership stance. They are in it to make as much money as possible so I can't be too disappointed. Furthermore, my salesman was very nice and he even waited for my to return to the dealership to complete the deal even though he was scheduled to go home a few hours earlier. I really appreciate his patience in this matter. Thanks Abe More

Bill Haines was not only pleasant, but was very TRUSTWORTHY & knowledgable. He made the whole purchase process go as smoothly as possible. I would definitely recommend Bill to any interested part TRUSTWORTHY & knowledgable. He made the whole purchase process go as smoothly as possible. I would definitely recommend Bill to any interested parties. Randy Chin was also very helpful in going over all of the important features of my new Infiniti @ delivery, as well as the service department. He also offered his assistance in the future for any questions that might come up after I drive the vehicle. And Adam Arliskas made me feel comfortable in explaining the financial data in a concise , but easily understood manner. I was very impressed by the whole experience of dealing with Infiniti of Naperville/Illinois Sincerely, James Kerstein ( former LEXUS customer ) More

Steve Johnson and Ryan Indelicato did a great job in selling and delivering my new Infinity. This dealership is wonderful to deal with. I would recommend them to anyone. This is my fifth Infinity. selling and delivering my new Infinity. This dealership is wonderful to deal with. I would recommend them to anyone. This is my fifth Infinity. More

Jeff Schwartz was fantastic to deal with...extremely professional. I strongly recommend him to anyone looking for an Infiniti. Randy Chin was also very helpful and thorough when delivering the car. professional. I strongly recommend him to anyone looking for an Infiniti. Randy Chin was also very helpful and thorough when delivering the car. More

The Dealership operates in a very professional and friendly manor. The sales and service staff always goes above and beyond with the maintenance of my vehicle. friendly manor. The sales and service staff always goes above and beyond with the maintenance of my vehicle. More

SEAN AND RYAN PROVIDED AN OVERALL EXCELLENT EXPERIENCE. I WAS VERY HAPPY WITH THEIR SERVICE AND WOULD HIGHLY RECOMMEND THEM TO MY FRIENDS AND FAMILY. I WAS VERY PLEASED WITH MY ENTIRE EXPERIENCE AND WILL I WAS VERY HAPPY WITH THEIR SERVICE AND WOULD HIGHLY RECOMMEND THEM TO MY FRIENDS AND FAMILY. I WAS VERY PLEASED WITH MY ENTIRE EXPERIENCE AND WILL BUY A VEHICLE WITH THEM AGAIN More

Steve, Joe and Joe made purchasing a car at Infinity of Naperville a very pleasant experience. Joe Peters knowledge of the vehicle I purchased was extremely helpful to me making my decision. I would highly Naperville a very pleasant experience. Joe Peters knowledge of the vehicle I purchased was extremely helpful to me making my decision. I would highly recommend anyone looking for a quality new or used car to stop by Inifinty of Naperville. Sincerely, Jack G More