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INFINITI of Naperville
Naperville, IL
3,497 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,497 reviews
June 04, 2013
Steve Johnson and Ryan Indelicato did a great job in selling and delivering my new Infinity. This dealership is wonderful to deal with. I would recommend them to anyone. This is my fifth Infinity. selling and delivering my new Infinity. This dealership is wonderful to deal with. I would recommend them to anyone. This is my fifth Infinity. More
by laurieruffolo
June 02, 2013
Jeff Schwartz was fantastic to deal with...extremely professional. I strongly recommend him to anyone looking for an Infiniti. Randy Chin was also very helpful and thorough when delivering the car. professional. I strongly recommend him to anyone looking for an Infiniti. Randy Chin was also very helpful and thorough when delivering the car. More
by GaryPeck
May 31, 2013
The Dealership operates in a very professional and friendly manor. The sales and service staff always goes above and beyond with the maintenance of my vehicle. friendly manor. The sales and service staff always goes above and beyond with the maintenance of my vehicle. More
by DouglasKoster
May 31, 2013
SEAN AND RYAN PROVIDED AN OVERALL EXCELLENT EXPERIENCE. I WAS VERY HAPPY WITH THEIR SERVICE AND WOULD HIGHLY RECOMMEND THEM TO MY FRIENDS AND FAMILY. I WAS VERY PLEASED WITH MY ENTIRE EXPERIENCE AND WILL I WAS VERY HAPPY WITH THEIR SERVICE AND WOULD HIGHLY RECOMMEND THEM TO MY FRIENDS AND FAMILY. I WAS VERY PLEASED WITH MY ENTIRE EXPERIENCE AND WILL BUY A VEHICLE WITH THEM AGAIN More
by ANNIOP
Employees Worked With
Sean Pelkey
May 30, 2013
Steve, Joe and Joe made purchasing a car at Infinity of Naperville a very pleasant experience. Joe Peters knowledge of the vehicle I purchased was extremely helpful to me making my decision. I would highly Naperville a very pleasant experience. Joe Peters knowledge of the vehicle I purchased was extremely helpful to me making my decision. I would highly recommend anyone looking for a quality new or used car to stop by Inifinty of Naperville. Sincerely, Jack G More
by ShannonGallagher
Employees Worked With
Steve Camp & Joe Limjuco, Joe Peters
May 30, 2013
Bill's attention to detail and integrity are over-the-top. I highly recommend him and will purchase another Infiniti down the road with his assistance. over-the-top. I highly recommend him and will purchase another Infiniti down the road with his assistance. More
by mesarsjls
Employees Worked With
Bill Haines
May 28, 2013
The customer service with the sales consultant Joe Peters was really great and friendly The only problem i had was with the finance and accounting section, they pulled my credit without asking me, Peters was really great and friendly The only problem i had was with the finance and accounting section, they pulled my credit without asking me, i didn't finance with infiniti of naperville - lisle, i got a check from my banker with the complete sale amount of the car. I asked the guy why was my credit pulled, the reply i got was for identity, he can cash the check first and ask me to take the car tomorrow and again he was telling that it was a soft pull. Initially i was told that there wouldn't be any credit pull on my account as i am not financing with them and i have a Pre approved loan from my banker, and at the last they did this and my credit score went down. This is the only reason which made me give the overall experience bad, other than this everything was really good. More
by saikrishna729
Employees Worked With
Joe Peters
May 28, 2013
As soon as I walked into the dealership I was greeted by Bob Kozar, who was very helpful and understood exactly what I was looking for. When we found a car that I liked, he was easy to work with and it look Bob Kozar, who was very helpful and understood exactly what I was looking for. When we found a car that I liked, he was easy to work with and it looks as if all of your staff is the same way- the customer service was very approachable too, and should I need to purchase another car this is the place I will go to first. More
by rugger2011
May 27, 2013
Had been looking at the G37 for over a month at a couple of dealerships. Naperville had the 2011 and was able to move on the price a little. I'm buying at the height of the convertible season so I feel they of dealerships. Naperville had the 2011 and was able to move on the price a little. I'm buying at the height of the convertible season so I feel they dealt fairly. Mark was easy to work with and was straight forward. I think I could have waited and gotten a few bucks more lower but I understand they have a price point. I did get a shirt out of the deal. Mark moved me through the final purchase process very quickly. Ryan took the time to sit in the car and did a very good job of showing me all of the features of the car. Mark gave me a follow up call today to check on the car and thank me for the business and we discussed a question I had on the vehicle and he said that he'd follow up with me. I look forward to the free oil changes and maintaining my G37 with Infiniti of Naperville. I get the feeling that they are very focused on maintaining a good reputation and providing good customer service. There are a lot of options to service a car in the area so it's easy to either do a good job and maintain a customer base or do a fair job and loose a maintenance customer/future buyer. More
by rdennie
May 27, 2013
I was very impressed with the the amount of time they spent with me to review the car's features with my wife and me. This car was purchased for my wife. She left the dealership feeling like a queen. spent with me to review the car's features with my wife and me. This car was purchased for my wife. She left the dealership feeling like a queen. To me,that is priceless. More
by jgrana
