INFINITI of Naperville

Bill's attention to detail and integrity are over-the-top. I highly recommend him and will purchase another Infiniti down the road with his assistance. over-the-top. I highly recommend him and will purchase another Infiniti down the road with his assistance. More

As soon as I walked into the dealership I was greeted by Bob Kozar, who was very helpful and understood exactly what I was looking for. When we found a car that I liked, he was easy to work with and it look Bob Kozar, who was very helpful and understood exactly what I was looking for. When we found a car that I liked, he was easy to work with and it looks as if all of your staff is the same way- the customer service was very approachable too, and should I need to purchase another car this is the place I will go to first. More

Had been looking at the G37 for over a month at a couple of dealerships. Naperville had the 2011 and was able to move on the price a little. I'm buying at the height of the convertible season so I feel they of dealerships. Naperville had the 2011 and was able to move on the price a little. I'm buying at the height of the convertible season so I feel they dealt fairly. Mark was easy to work with and was straight forward. I think I could have waited and gotten a few bucks more lower but I understand they have a price point. I did get a shirt out of the deal. Mark moved me through the final purchase process very quickly. Ryan took the time to sit in the car and did a very good job of showing me all of the features of the car. Mark gave me a follow up call today to check on the car and thank me for the business and we discussed a question I had on the vehicle and he said that he'd follow up with me. I look forward to the free oil changes and maintaining my G37 with Infiniti of Naperville. I get the feeling that they are very focused on maintaining a good reputation and providing good customer service. There are a lot of options to service a car in the area so it's easy to either do a good job and maintain a customer base or do a fair job and loose a maintenance customer/future buyer. More

I was very impressed with the the amount of time they spent with me to review the car's features with my wife and me. This car was purchased for my wife. She left the dealership feeling like a queen. spent with me to review the car's features with my wife and me. This car was purchased for my wife. She left the dealership feeling like a queen. To me,that is priceless. More

Fast. Easy. Painless. Internet contact was easy to make and they were quick to respond. Sales consultants were friendly and informative. They made a few follow-up calls but were not overly aggressive. The and they were quick to respond. Sales consultants were friendly and informative. They made a few follow-up calls but were not overly aggressive. The delivery manager was very thorough in explaining the features and functions of the car. Nobody tried to push the extra add-ons. They explained it once and gave me the option to accept/decline with no pressure. Overall, a very positive experience dealing with Infiniti of Naperville-Lisle. More

Rich was excellant. He was very honest on everything we needed to know about the G37 convertible. From informing us of how far we need behind the car prior to opening the hard top to being sure to not lea needed to know about the G37 convertible. From informing us of how far we need behind the car prior to opening the hard top to being sure to not leave anything in the trunk if we are going to bring the top down. Everyone we worked with were great. Randy really knows his stuff.........a lot of knowledge. Thanks guys!!!! More

High ratings are for Scot R finding the car I wanted with the options I wanted. Scott R. was great in looking for the right car for me and kept in touch until he found the right car. He is knowledgeab with the options I wanted. Scott R. was great in looking for the right car for me and kept in touch until he found the right car. He is knowledgeable about the Infiniti g37 and found me one with all of the options that I wanted. It's a great low mileage car. Randy C. went over all of the options on the car and showed up how to use them. It was a pleasant experience for me and my wife. So far, we are very happy with the car. This dealership makes you feel like part of their family and Scott exemplified there philosophy of keeping the customer satisfied and taking care of their needs. Thank you for the pleasant experience. More

We have been shopping for a used car for quite some time. We were interested in Jeep Patriots and have been looking on Cars.com. We saw this vehicle listed at Infiniti of Naperville. We stopped by on a Sa We were interested in Jeep Patriots and have been looking on Cars.com. We saw this vehicle listed at Infiniti of Naperville. We stopped by on a Saturday and Patrick McLain showed us the car and let us take a test drive in it. He was very knowledgeable and very friendly. We took quite a long test drive which gave us the opportunity to really see how the car performed. We did not make a decision then and were very happy that we were not pressured into purchasing it at that time. We went home and we did receive an email from Patrick and from the manager thanking us for coming in. We decided to go back on Monday evening to look at the car again. We called Patrick during the day and even though he was supposed to get off at 5 he stayed there to meet with us. We discussed the car and Patrick was not pushy at all. He gave us a good deal and we were happy with it. Patrick is a very good salesman and has great people skills. We never felt pressure to purchase the car. It was a very pleasant experience. We would recommend Patrick and this dealership to our friends. More

Scott was great to work with. No games, no BS, let me shop on my time-frame. I wouldn't hesitate to recommend this dealership. shop on my time-frame. I wouldn't hesitate to recommend this dealership. More