INFINITI of Naperville

Sean Pelkey was outstanding to work with. He treated my wife, daughter and I in a most low-pressure, courteous and professional manner. We asked Sean to keep an eye out for a pre-owned M37X (ideally Malbec wife, daughter and I in a most low-pressure, courteous and professional manner. We asked Sean to keep an eye out for a pre-owned M37X (ideally Malbec Black, but any color other than white would work) and within 3 days he called to say he had one on the lot. The car was extremely clean and LOADED with Premium, Deluxe Touring and Technology packages AND it was Malbec Black! His post purchase follow up has been impeccable. We love the M37X will definitely be visiting Sean and Naperville Infiniti when my wife is ready for her next car. And we both have/will recommend our family and friends to seek him out when in the market for an Inifiniti. Regards, Pat More

Ray wolski is "da man" this is my 2nd new Infiniti I bright from him and it keeps getting easier every time He had everything done before I got there , it was sign and drive. Infiniti I bright from him and it keeps getting easier every time He had everything done before I got there , it was sign and drive. More

Bill spent the time to allow me to have a complete experience with 2 different cars and we reviewed 2 additional cars in the lot. He also spent the time providing me many details of the vehicles and experience with 2 different cars and we reviewed 2 additional cars in the lot. He also spent the time providing me many details of the vehicles and was very knowledgeable about each. We also became friends in the process. Ryan was responsible for showing me all the functions of the car. He knew each function in detail and did a great job. More

I first met Bill on a visit several weeks ago. He was very professional and knowledgeable about his products. Not only that - he is highly skilled at listening and not being pushy. He was the one of th very professional and knowledgeable about his products. Not only that - he is highly skilled at listening and not being pushy. He was the one of the best, if not the best car sales person we have worked with. Follow up was impeccable and attention to details was great. Upon delivery of the car he did everything necessary to make this a win/win. Ryan was awesome explaining the functionality of the vehicle and very easy to work with. Very patient and helpful in explaining everything. He also offered to go through the entire orientation as often as needed if I elect to have him run through the features again. Overall, you have two excellent representatives working for your dealership. Adam was also very thorough running through the paperwork required. Thanks for such a pleasant car purchasing experience! More

My wife and I could not be happier with the service we received from Infiniti of Naperville-Lisle. Rich Ligeza was fantastic. He was extremely courteous and never once pressured us into a decision. It received from Infiniti of Naperville-Lisle. Rich Ligeza was fantastic. He was extremely courteous and never once pressured us into a decision. It will be hard to buy another car from any other dealership. More

My wife and I were in the market for a larger used vehicle w/ the soon arrival of twins. We shopped around the Naperville/Aurora area and found several options. We took a day off work to look at vehi vehicle w/ the soon arrival of twins. We shopped around the Naperville/Aurora area and found several options. We took a day off work to look at vehicles and had it planned out. Inifiti of Lisle-Naperville was the first stop. We were greeted by Patrick McLain who brought us into his office and spoke with us about our interest. After some delays, we were able take the vehicle for a test drive. We were impressed with it and the price, but noticed some issues w/ the body. I pointed these out to Pat and said i wasn't sure. I also said the price was pretty good, but it was high mileage and we had others to look at. But after speaking w/ him and eventually Joe Tiberi, we were able to agree on a price and they even were able to take a look at the issue I noticed and fix it up. The Service team swapped our plates and made sure it was all clean for pickup. I very much appreciated the care Pat took in making sure we were comfortable (wife was 30 wks pregnant and he offered beverages and snacks for her since we were approaching lunch; very nice touch!). Joe came in and also assisted w/ any questions and concerns we had and was very pleasant to work with and talk to. My wife and I appreciated the care took by the team and also the followup. Needless to say, they stopped us from visiting the other dealerships on our list and vehicles I was interested in looking at because of their service and how they treated us (not to mention the great value of the vehicle). I wouldn't hesitate to refer friends and family to this dealership and we will definitely be looking back here for our next vehicle purchase. More

This is a fine dealership. The entire buying experience was wonderful, no high pressure! The new building is amazing but more importantly the employees are all very kind and friendly. They make a person was wonderful, no high pressure! The new building is amazing but more importantly the employees are all very kind and friendly. They make a person feel at home. Patrick, Jim, Randy and Joe limjuco made our buying experience very pleasant and laid back. Thank you men for your good work! Sincerely, James Callaway Lanark,Il 61046 More

I was treated with exceptional high customer service through explaining my vehicle and building a quality working relationship. The product of Infiniti has always been top quality! through explaining my vehicle and building a quality working relationship. The product of Infiniti has always been top quality! More

Abe made everything so easy to obtain the car of my dreams. He was very personable and helpful in getting all the paperwork done timely. We appreciated all the extra effort he went through to make this dreams. He was very personable and helpful in getting all the paperwork done timely. We appreciated all the extra effort he went through to make this sale possible. More

This dealership is the best!! When I needed to get a new car, I called Tony Saldana, who my family and I have worked with in the past. When Tony provides a quote, he doesn't start out high to see what he c car, I called Tony Saldana, who my family and I have worked with in the past. When Tony provides a quote, he doesn't start out high to see what he can get out of you. He is fair and quotes the best price he can get. Another Infiniti dealership (Infiniti of Clarendon Hills) had originally quoted me $150 MORE a month for a G37x lease than Tony's initial quote. He is completely trustworthy and knows the product. He is a great guy to work with, too! Ryan Indelicato showed me the ins and outs of my vehicle and even though it was past closing time by the time we got in my car, he made me feel like we had all the time in the world. He was completely focused on ensuring that I was comfortable with the car and knowledgable of its many, many features. Finally, even the finance department went above and beyond for me. I had an insurance issue come up and Joe in the finance department went out of his way to help me, even though it was on error on my part, not his. Great customer service. The team at Infiniti of Lisle-Naperville is top notch. Even though I live much, much closer to Clarendon Hills, I will give my business to Infiniti of Lisle-Naperville time and time again. They are honest and put the CUSTOMER first. More