INFINITI of Naperville

Great experience overall. Edie was very helpful in getting a response to pricing quickly. I was able to make my deal over the phone, and, as promised, there were no hidden costs or fees. Rich was ve getting a response to pricing quickly. I was able to make my deal over the phone, and, as promised, there were no hidden costs or fees. Rich was very professional and courteous and he got me in and out quickly as desired. He ensured that the process was seamless and stress-free. Ryan was very knowledgeable and presented the "crash-course" on the features of the car in a clear, concise way. Would buy here again, and would recommend this dealer to others. More

Mark and Ryan were first class all the way. Mark walked us through all of options when it came to leasing a car. He went above and beyond to get us in the right car at the right price. He made us both fe us through all of options when it came to leasing a car. He went above and beyond to get us in the right car at the right price. He made us both feel very comfortable in what could be an uncomfortable situation. The dealership down the road, treated my wife and I as if we could not afford the cars we were looked at there. Mark and the rest of the team treated me and my wife with respect. So we decided to purchase a car from Mark at the same price point. Ryan was great at explaining all of the features of the car. They both took the time to answer any questions we had. We will definitely be back to work with Mark and Ryan. Thank you both so much. More

The friendliness and customer service is outstanding. As we waited for our salesman Steve to finish up with another customer Scott came and greeted us, quickly making us feel at home. He wasted no time in f we waited for our salesman Steve to finish up with another customer Scott came and greeted us, quickly making us feel at home. He wasted no time in finding the car we came for and sent us on our way for a test drive. Steve also did and outstanding job in closing the deal making us feel very comfortable with the price we were paying. We had visited another dealer in the Chicago area the week before and although the experience was ok we we felt as if they were just trying o get a sale and not relly listening to what we wanted. Infiniti of Naperville-Lisle was so much better and we will gladly recommend to anyone who is looking for a car, whether it be new or used. More

Messrs. Johnson and Chin were very professional, courteous, and informative. The best car buying experience I've had so far. I would strongly recommend the dealer to my family and friends. courteous, and informative. The best car buying experience I've had so far. I would strongly recommend the dealer to my family and friends. More

We have not bought a new car in 15 years and were apprehensive of the process of working with dealers but the transaction was smooth and we were treated fairly. All of the personnel we dealt with wer apprehensive of the process of working with dealers but the transaction was smooth and we were treated fairly. All of the personnel we dealt with were very nice, informative and we did not feel pressured. The dealership is a top notch facility.So far we love our G37X. More

After going to several dealers to have our SUV diagnosed and told nothing was wrong. We just couldn't except the fact nothing was wrong. Seemed these other places did not care. Angalo was able to fix the pr and told nothing was wrong. We just couldn't except the fact nothing was wrong. Seemed these other places did not care. Angalo was able to fix the problem and was very friendly to work with. Its great to see someone who cares and is willing to go the extra mile to find the root cause. Thank you Angalo! More

Ryan was amazing. He showed me features on my car that I did not even know existed! He made it a great experience! Thank you! did not even know existed! He made it a great experience! Thank you! More

Couldn't ask for anything more in a dealership. Amazing group of people that really make you feel at home. Fast, friendly, and very respectful. I will not take my car anywhere else. I will also be Amazing group of people that really make you feel at home. Fast, friendly, and very respectful. I will not take my car anywhere else. I will also be buying another car from them soon. More

SIMPLY SUPERB! Both Sean and Ryan were professional, courteous, thorough and yes, fun. Infinity produces outstanding vehicles but even more noteworthy, was how impressed I found myself with all of the courteous, thorough and yes, fun. Infinity produces outstanding vehicles but even more noteworthy, was how impressed I found myself with all of the amazing care and service I received. From vehicle selection to my drive off the lot, this dealership gets it right at every single turn. Although typically the least pleasant step in a vehicle purchase, I found myself in and out of the financing office at lightening speed!!!!! I'm actually embarrassed to admit this, but it happened so expeditiously I can't even recall his name :-(. Sean, I can't applaud you enough for making me feel so incredibly special and truly valued as a consumer. Ryan, thank you for taking so much time and being so patient with me during the tutorial session of my new G37x! Bottom line - 5 stars is not nearly enough for this team! This was my first experience with Infinity and I already know it will not be my last. Barbara W. More

When I began considering an Infiniti I e-mailed the dealership and her back shortly afterward via e-mail from Tony and later that day via a phone call from Sean. I was provided all of the information dealership and her back shortly afterward via e-mail from Tony and later that day via a phone call from Sean. I was provided all of the information that I requested without feeling pressured. When I was able to find some time to come into the dealership I called ahead and was told to ask for Joe. When we arrived Joe was immediately ready to help us. He was extremely helpful throughout the whole process. He answered all of our questions and presented us with a multitude of options. At no time in the process did we feel pressured. It felt like we were simply being provided the information we needed to figure everything out ourselves. This was by far the best experience I have ever had getting a new car. Their quoted prices were below those of other Infiniti dealers for similar cars and we felt that our final deal was more than fair. After everything had been settled Ryan walked us through all of the features of the car with very clear instructions, answered all of our questions and set up several items for us including pairing our cell phones and adding addresses into the navigation. We purchased a few additional accessories for the car, but we did not feel obligated to do so. If you are looking for an Infiniti you should definitely consider Infiniti of Naperville-Lisle. More