INFINITI of Naperville

My wife and I were between several vehicles for our most recent purchase. We scheduled a test drive of a few G37's with Sean Pelkey and were amazed at the service from start to finish. We arrived to Sean ha recent purchase. We scheduled a test drive of a few G37's with Sean Pelkey and were amazed at the service from start to finish. We arrived to Sean having all of the vehicles we were test driving lined up and ready to go. We spent an hour and a half driving three different vehicles (even ended up taking an Fx35 out). My wife and I are young, only 28, and many dealers treated us as if we would be unable to afford a vehicle of this caliber and paid far less attention to us. Sean thanked us for coming, said he hoped we would consider the Infiniti as our purchase, and we were on our way. No forcing us to talk numbers, no nagging phone calls days later, just a pleasant follow up letter in the mail thanking us for our visit and expressing their desire to work with us on our purchase. That day, we knew Sean was who we wanted to work with for our purchase. After keeping in contact via emails, which were all promptly and accurately responded to, we decided on the Fx35 as our new vehicle. A week later, we set up a meeting and sat down with Sean to negotiate a price. The negotiation process went smoothly without the typical dealer tricks of making us wait for long periods of time, telling us how "they are taking a hit here", or any of those sales tactics. After completing our paperwork, Sean informed us that all of the delivery workers were on drop-offs, but that he would stay and go over all of the vehicle features, program our blue tooth, help us empty out our trade-in, etc. It was now 8pm, Sean was scheduled to work until only 5pm. I honestly could not create a better experience in my own mind. It is no wonder this dealership has won so many awards and I strongly recommend contacting Sean with any future Infiniti purchases. Sean created two lifelong Infiniti customers. More

We have shopped at this dealer before and now own two Infinitis. Your customer service is wonderful and we look forward to working with you in the future. Ray was very attentive and made it possible fo Infinitis. Your customer service is wonderful and we look forward to working with you in the future. Ray was very attentive and made it possible for me to do a 24 hour test drive before purchasing. We very much appreciated that! Ryan was very knowledgeable and we appreciate him showing us the basics on the car and offering to go through it completely when I come in next week to have the interior/exterior protectant done as it was getting late. Thank you again for your personal touch. It is very much appreciated!! More

My purchasing experience with this dealership was great. Although I have a long term relationship with this dealership, Ryan treated me like a first time customer and he was very thorough in explaining the Although I have a long term relationship with this dealership, Ryan treated me like a first time customer and he was very thorough in explaining the new features of the G37x S. After researching many brands of coupes, I am very happy with my purchase and I remain a satisfied Infiniti customer. More

This was the best experience I ever had buying a car. Ray and Ryan provided great service. Would highly recommend this dealership and Ray and Ryan. and Ryan provided great service. Would highly recommend this dealership and Ray and Ryan. More

I purchased a used Toyota Highlander today. I had no problems with the transaction. The dealership does an comprehensive inspection of the vehicle prior to selling it. Any problems they find are fixed problems with the transaction. The dealership does an comprehensive inspection of the vehicle prior to selling it. Any problems they find are fixed, so the Highlander got new tires, battery, and brakes. The price was also very fair. The car runs great. I would definitely recommend this dealer. Abe is very friendly, respectful, and efficient. The finance manager was also a good guy. More

Went in to purchase a used vehicle, Steve was able to work out a deal that made sense on a brand new vehicle. Service was good, information on the used cars was tough to work through and they had misrepr work out a deal that made sense on a brand new vehicle. Service was good, information on the used cars was tough to work through and they had misrepresented one of the vehicles. Overall service was good, and service since has been good, although only through 1 oil change. More

Our experience with buying a new car at Infiniti was very pleasant and we got the car we wanted. The personnel at this dealer were very friendly, patient and answered all of our questions. They were objectiv pleasant and we got the car we wanted. The personnel at this dealer were very friendly, patient and answered all of our questions. They were objective and understanding of our deliberation and were not pushy like some dealers can be. I highly recommend working with this dealer to see if they have a vehicle that meets your needs. More

Great experince. Professional team, was not rushed through the process and felt like they really wanted to make a fair deal. Scott was very friendly and accommodating. through the process and felt like they really wanted to make a fair deal. Scott was very friendly and accommodating. More

Professional, friendly and honest. I would highly recommend these gentlemen and their beautiful new facility. They made a process that I loathe, great! I did not feel pressured and from when you wa recommend these gentlemen and their beautiful new facility. They made a process that I loathe, great! I did not feel pressured and from when you walk in the front door you are greeted by everyone with a smile, that doesn't happen anymore. More

Everyone at the dealership were very friendly and helpful. Bill Haines did an exceptional job with everything. Not only do I love my FX37 Bill made the experience in looking for a new Infiniti a deli helpful. Bill Haines did an exceptional job with everything. Not only do I love my FX37 Bill made the experience in looking for a new Infiniti a delight.. We will make sure to pass the word around that this is the location to go to when looking for a new or used car. thank you~ More