INFINITI of Naperville

I had a truly great experience working with Scott and his colleagues at Infinity of Naperville. I had a very small window of time to finalize a deal... basically 3 hrs while I was getting another car se colleagues at Infinity of Naperville. I had a very small window of time to finalize a deal... basically 3 hrs while I was getting another car serviced at different dealership. Life is busy... and when I called Scott en route to the other dealership, I half expected him to laugh when I said that I need to pull it off in such a short window of time. Thankfully he went out of his way to accomodate me... first he drove 15 minutes out of his way to pick me up. He keep the process extremely simple and had me out the door in less than 2 hrs.... and this was on an extremely chaotic day for the dealership (I think it was their first day in a new location). All in all, I was/am extremely impressed with Scott and the whole experience from A-Z at Infinity dealership. Furthermore, the G37x Scott put me in, is awesome. If only I could get my wife to let me drive it. Thanks again Scott! Best, Graham Smith More

The experience at this dealership is like no other I have encountered. The atmosphere is calm, friendly, well organized and service oriented. There was no pressure applied by sales nor was there ever any fel encountered. The atmosphere is calm, friendly, well organized and service oriented. There was no pressure applied by sales nor was there ever any felt while making decisions on the vehicle or in financing. Ryan was very knowledgable in his tutorial in explaining all the features of the car I purchased. He was extremely thorough and took the time to review each feature and made sure I was comfortable with being able to operate these items once I left the premisies. He also offered his assistance at any time if needed once I left with the vehicle. Scott is the ideal sales person. He notified me of a vehicle that was just acquired, was true on his word when it would be ready to view and never made the sale experience uncomfortable in any way. From a customer's standpoint, this is what is desired when purchasing a car- no pressure, no hassle, and Scott certainly accomplished that with me. I will recommend him to contacts of mine as well as the dealership as a whole. More

I initially went to the dealership to get a pre-purchase inspection performed on a vehicle I was evaluating from another car lot. While waiting for the results, Doug informed us that we might talk with Scot inspection performed on a vehicle I was evaluating from another car lot. While waiting for the results, Doug informed us that we might talk with Scott to see if the dealership had any cars on the lot that matched the criteria we were looking for. Scott showed us a couple of cars and we settled on one used vehicle that met our desired criteria (quality, odometer miles, price, mpg). The results of the inspection on the other used vehicle were not good and so we returned it to the other car lot and purchased the vehicle Scott showed us. Both Doug and Scott were very friendly and very helpful. I would definitely return to this dealership (even though it is ~3.5 hours from my home) to purchase another vehicle, and I will recommend it to other people. Thanks for the great service and the great car!! More

It was a pleasure doing business with Infinti of Lisle. Bill Haines my salesperson gave me a great deal and was extremely pleasant to work with. Randy Chin did a great job making sure I knew how my new ca Bill Haines my salesperson gave me a great deal and was extremely pleasant to work with. Randy Chin did a great job making sure I knew how my new car worked before I drove it home. Some dealerships that I have vistied were very high pressure, this was not the case at all with Infiniti of Lisle. I didn't feel pressured at all. I would definitely recommend Bill and the entire dealership to friends and family! More

We have been customers with this dealership for fourteen years and every time it's been a wonderful experience whether making a purchace or for service. Recently, we decided to buy a new vehicle. Steve Joh years and every time it's been a wonderful experience whether making a purchace or for service. Recently, we decided to buy a new vehicle. Steve Johnson was very patient with us regarding our decision on our new QX56. He went over and above his responsibilities with our concerns. Ryan Indelicato was very professional and made sure we were familiar with the operations of the vehicle. Although it was beyond closing time, Steve and Ryan answered every question and concern that we may have had. In summary, we are very pleased and happy with our purchase and we say HATS OFF TO INFINITI OF NAPERVILLE-LISLE!!! Keep up the good work, William Watson More

We purchased a new car today from Infiniti of Naperville and could not be happier! Service was beyond amazing. We were very, very impressed with the low pressure environment as we were torn between severa and could not be happier! Service was beyond amazing. We were very, very impressed with the low pressure environment as we were torn between several different cars that had been recommended by neighbors. We were very vocal about the fact that we were torn between three different SUVs (only one was an Infiniti!). We were incredibly impressed when Bill Haines and Steve Camp worked with a near by dealership to bring over a specific SUV so that we could compare it to the JX35. They talked us through the differences but didn't pressure us on a sale. They pointed out things to look for and we used the information when we went to test drive the other comparison cars. Once we had made up our mind to buy an Infiniti JX35, the process moved smoothly and quickly. When we went to pick up the car, Ryan spent over an hour with us walking us through the the car. I was new to the navigation system and Ryan was extremely patient in walking through examples and making sure we had everything set up the way we wanted it. We liked the car before, but we were truly amazed at all of the luxury touches that were pointed out by Ryan. Great dealership and an even more amazing car. We highly recommend Infiniti of Naperville AND the JX35!! More

I just purchased my second Infiniti from Infiniti of Naperville-Lisle. Bob Kozar sold me my first vehicle and was extremely helpful and professional. He not only told me the possitive attributes of th Naperville-Lisle. Bob Kozar sold me my first vehicle and was extremely helpful and professional. He not only told me the possitive attributes of the car I was buying but the few potential negatives as well. The few times I brought the car in for service I was very pleased with the efficiency (getting me back on the road with a nice loaner) and the results of the service being done. When it came time to purchase another vehicle, I did not hesitate to contact Bob Kozar again. He was once again extremely helpful and informative willing to get me a fair price on the right purchase. It was a seamless process from the decision to purchase throught the delivery. Ryan Indelicato was amazingly knowledgable and helpful with the instruction and set up of my new car. All in all, it was a great experience that I will do again when the time comes. More

I was a pleasure to buy a high quality vehicle in a no pressure environment. Fair price. Great service. Quality people. We will return for our next purchase. pressure environment. Fair price. Great service. Quality people. We will return for our next purchase. More

The salesman was very professional and courteous. Worked with us to arrive at a mutual acceptable price. Would definitely recommend this dealership to my friends and acquinatances. with us to arrive at a mutual acceptable price. Would definitely recommend this dealership to my friends and acquinatances. More