INFINITI of Naperville

My experience began with Abe who was able to answer all of my questions about the car in their inventory in fact he was prompt with his phone calls and gave serious considerations to all my requests. When of my questions about the car in their inventory in fact he was prompt with his phone calls and gave serious considerations to all my requests. When I arrived at the dealership, Rich stood out as a sales consultant I would be sure to do business with in the future. He was patient with me, he gave me a clear explanation of the price of their car along with why the price of my trade-in was where it was. He was courteous and friendly to me, my wife, and my child. Overall, these two provided an overall positive experience. More

Dealership has a professional. knowledgeable and consultative, low pressure sales approach; competitive financing rates; attractive/high quality/reliable products; Clean dealership; High-end service consultative, low pressure sales approach; competitive financing rates; attractive/high quality/reliable products; Clean dealership; High-end service department; More

Another fantastic experience with Infiniti of Lisle and Scott Rehfeldt. All the personnel at the dealership are friendly and attentive. And Scott is a pleasure working with. He is professional, credible an Scott Rehfeldt. All the personnel at the dealership are friendly and attentive. And Scott is a pleasure working with. He is professional, credible and trustworthy. His follow through is very timely and accurate. This is the second vehicle I've purchased from Scott and Infiniti of Lisle in less than one year. That says alot. Also worked with Randy Chin and it is clear the overall mission statement at Lisle is customer service all the time. Great folks, great cars, wonderful experience. A+++. More

Went to Infiniti of Lisle for my first leasing experience and it was the best car purchasing experience I have ever had. The staff was curtious and very honest when it came to answering questions and everyo and it was the best car purchasing experience I have ever had. The staff was curtious and very honest when it came to answering questions and everyone was generally concerned with making sure I had every piece of information before the deal was signed. I recommend going to Infiniti of Lisle for anyone interested in a new car! More

Great service from the get go - ever since I requested info online. I bought the Infiniti JX and since it was a new car and back ordered it took me over 1.5 months to get the car but through out the wait info online. I bought the Infiniti JX and since it was a new car and back ordered it took me over 1.5 months to get the car but through out the wait the folks at the dealership were great and patient. The true difference in this buying experience was Joe Tiberi who I felt was very honest, reponsive, knowledgeable, professional and courteous. Although I had several dealerships calling me often to earn my business, it was Joe T that helped clinch the deal with Infiniti of Lisle. Rich and Ryan were great when it came to picking up the car and the new car orientation - Ryan was very patient for over an hour on a very hot day in showing us all the car had to offer. I would highly recommend buying from Infiniti of Lisle - I know I will certainly be back there if I am looking for another Infiniti. Now let me go enjoy my car...vrrroooom! More

From start to finish, the process was quick, professional, and straightforward. I would highly recommend the professionals at Lisle/Naperville as you are treated the way you would want to be tr professional, and straightforward. I would highly recommend the professionals at Lisle/Naperville as you are treated the way you would want to be treated. First class treatment goes a long way in the car buying process. More

Sean Pelkey was professional in every respect, and worked diligently to get us a great deal on a convertible for my wife. We were actually trying to compare Mercedes and Lexus competitive vehicles, but the diligently to get us a great deal on a convertible for my wife. We were actually trying to compare Mercedes and Lexus competitive vehicles, but the salespeople were terrible there. Ryan Indelicato walked us through the many details of controls and options, and was very helpful also. More

When I first asked for an internet quote on a 2012 QX56, Jeff Walker responded within a few minutes. I told him I did not want to haggle over the price but expected a reasonable quote at the start. Other Jeff Walker responded within a few minutes. I told him I did not want to haggle over the price but expected a reasonable quote at the start. Other dealers had contacted me and wanted to play the "haggle" game and not one of them beat Jeff's price. After I told him about the upgraded packages and colors I wanted on the vehicle he gave a very reasonable price. He located a car in Minnesota, I met with him two hours later and the deal was signed and the car was shipped. There was never any pressure to buy. He emphasized the quality of Infiniti of Lisle's customer service. When I went to pick up my car, Ryan Indelicato spent hours with me and my wife going over every operational aspect of our new car. He was exceptionally helpful- there's a lot of advanced technology on this car. Both Jeff and Ryan gave me their personal cell telephone numbers and said to call anytime with concerns or questions. Jeff put in writing that he would pick up my car at my house, give me a loaner, and return the car to me after service had been completed for as long as I owned the car. What terrific customer service. My overall buying experience at Infiniti of Lisle, with Jeff and Ryan at the helm, was truly exceptional. More

I am a returning customer to Infinity of Lisle. Steve Johnson made the purchase of our new QX56 a very positive experience. He was very knowledgeable about the vehicle and made sure we were thoroughly s Johnson made the purchase of our new QX56 a very positive experience. He was very knowledgeable about the vehicle and made sure we were thoroughly satisfied with our purchase. He was patient, not pushy, and it never seemed like he just wanted to "make a sale" - the specifics of what we were looking for was his priority. Before leaving the dealership, Ryan Indelicato explained all the details of how our new QX56 "worked" - every last knob and screen in the vehicle (mirrors, navigation system, radio, heated seats, etc.). He took his time answering questions, and we never felt rushed. I would highly recommend Steve and Ryan at Infinity of Lisle. More

I had a Great buying experience. We will definitely come back again in the future. Thank you! BTW, the Infiniti dealer's yard is too crowded.... back again in the future. Thank you! BTW, the Infiniti dealer's yard is too crowded.... More