Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Naperville
Naperville, IL
3,459 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,459 reviews
December 14, 2011
Started off inquiry with an Internet inquiry. Received a quick response followed by several phone calls. After many answers were recieved, we made a visit to the dealership. We were greated quickly, made co quick response followed by several phone calls. After many answers were recieved, we made a visit to the dealership. We were greated quickly, made contact with Ray Wolski, the person I spoke with on the phone, he showed us our vehicle options, appraised my trade in, loooked at a vehicle I liked, agreed on price, completed paperwork, received instruction on how the vehicle worked from Ryan Indeligato, and drove off the lot with my new Infiniti. Superior dealership, superior staff, superior vehicle, and a superior experience. More
by richherron
Employees Worked With
Ray Wolski and Ryan Indeligato, Ray Wolski
Helpful November 26, 2011
Bob Kozar is the best sales representative that I have met, and I've been to many dealerships over the course of a year or more in search of very particular specifications in a pre-owned Infiniti. In sho met, and I've been to many dealerships over the course of a year or more in search of very particular specifications in a pre-owned Infiniti. In short, Bob is a sales "professional" par excellence. He has many years of experience with Infiniti and has been very forthright about representing cars that he thought might be of interest to me. Very patient, no pressure, just excellent follow up and superb customer service. He knows his product. Everyone that I have met at the dealership has treated me in the same way. I highly recommend Bob and Infiniti of Lisle. More
by disabledgo
Employees Worked With
Bob Kozar
November 20, 2011
my wife and i were looking to purchase a nice used vehicle, our search bought us to Infinite of Lisle. from the moment we entered the building we were greated by Steve Zeiter, he was not pushie and ov vehicle, our search bought us to Infinite of Lisle. from the moment we entered the building we were greated by Steve Zeiter, he was not pushie and over bearing like most sale people can be. He was very helpful and informative. after leaving the dealership without a vehicle, he (Steve)sent information to me by email, and did not pressed us on making a purchase. Once we returned he showed us a very nice vehicle which we did purchase. and that is why we gave the rating we did. More
by toris&toni
Employees Worked With
Steve Zeiter
November 17, 2011
Sales staff are non-pressured, friendly and eager to create a sales relationship and not just a quick sale. The salesman accommodated my late night schedule and willingly delivered the car when I was av create a sales relationship and not just a quick sale. The salesman accommodated my late night schedule and willingly delivered the car when I was available even though it was inconvenient for him. I gave them a low price through email that I though was fair and they responded by QUOTING ME AN EVEN LOWER PRICE! They were about $3000 below other dealerships. I hit a paperwork blip when purchasing it through my company and they patiently waited for the blip to clear. When I picked up the car, they actually rewrote the purchase contract because Infinity Finance began offering a rate lower than 15 days prior. Saved me another 1K. Car delivery was highly detailed with a very knowledgeable specialist making certain I knew how EVERYTHING worked. You could go to a dealership closer to your home, but you will not find greater honesty, sincerity or a desire to please and make certain you are satisfied. AWESOME! More
by Scubanut
Employees Worked With
Rick Farbo Ryan Indelicato Joe Calabrese
November 12, 2011
Bob Ellis is a very experienced sales person, with a patient personality and a polite manner. Ryan Indelicato is very knowledgable and willing to help. patient personality and a polite manner. Ryan Indelicato is very knowledgable and willing to help. More
by singaporegreg
Employees Worked With
Bob Ellis, Ryan Indelicato
November 11, 2011
Jeff Walker made the car buying experience a great one. I didn't have to haggle, everything was smooth and painless! Service was friendly and Jeff went out of his way to make sure I was taken care of! didn't have to haggle, everything was smooth and painless! Service was friendly and Jeff went out of his way to make sure I was taken care of! More
by aubrey08
Employees Worked With
Jeff Walker
November 07, 2011
I leased my second G35 from this dealership last month. Steve Johnson is the best salesperson! I drove away with a great deal and impeccable service. I highly recommend Steve! Steve Johnson is the best salesperson! I drove away with a great deal and impeccable service. I highly recommend Steve! More
by TiffanyJackso
Employees Worked With
Steve Johnson
November 06, 2011
The sales person that was assigned to work with me was not available so the manager introduced me to Mohammed Molzuddin, who was new to their agency so I was initially concerned. That was short lived as M not available so the manager introduced me to Mohammed Molzuddin, who was new to their agency so I was initially concerned. That was short lived as Mohammed proved to be very helpful and quite knowledgeable as he had a history of selling other luxury brands previous to coming to Infiniti. Once we decided on our course of action, with Mohammed's help, everything flowed smoothly. Assad Hamzeh, the Delivery Manager also proved very helpful as he explained the cars features and even helped us set up our phones, seat memory, and other systems which saved me hours of reading manuals. Overall it was a Very good experience. More
by tguttilla
Employees Worked With
Mohammed Molzuddin, Assad Hamzeh
November 06, 2011
Brought in the car for service. Told them what is wrong and got the loaner car for the day while they were working on my car. Prices were very good and customer service great. I will definitely be going ba and got the loaner car for the day while they were working on my car. Prices were very good and customer service great. I will definitely be going back and recommend this dealership. More
by markodani
Employees Worked With
Mike
November 04, 2011
The experience was flawless.. They listened and found exactly what we wanted and met our criteria for financing. The delivery of the truck was exceptional and very very thorough. We were very confident exactly what we wanted and met our criteria for financing. The delivery of the truck was exceptional and very very thorough. We were very confident in our decision driving off the lot!! Thank you and we will be back. More
by korosec
Employees Worked With
Steven Johnson and Ryan Indelicato
