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INFINITI of Naperville
Naperville, IL
3,498 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,498 reviews
August 22, 2022
Very helpful and easy to work with. Brad was patient and gave very helpful advice. Brad was patient and gave very helpful advice. More
by jjnewburg77
August 19, 2022
I bought two cars from this dealership but I am reviewing the service department who I’ve been nothing but awesome to me I drive almost 55 miles out of my way from northern suburbs to Naperville because t the service department who I’ve been nothing but awesome to me I drive almost 55 miles out of my way from northern suburbs to Naperville because they get the service done right the first time. They listen, they are accommodating, and very helpful. My 2020 Q50 redsport had a cooling issue and they got me in right away and provided me a brand new loaner since this job may take a day or three to diagnose and fix it the right way. Doug is a true gentleman and works hard. He is great to work with. Their service department has always treated me well. Great job- thanks to Doug M. Elliott Hawthorn Woods Il More
by Mbelliott72
Employees Worked With
Doug Cameron
August 18, 2022
Impeccable sales service from beginning to end. This dealership sets the standard for quality service. Could not be happier. Thanks again. This dealership sets the standard for quality service. Could not be happier. Thanks again. More
by Mrjduran77
Employees Worked With
Garret , Christian Lynch, Mark Roncone
August 08, 2022
The interface with my salesman Randy was smooth. There was some misunderstanding and difficulties with the closing process, but these were quickly resolved by management of the store. There was some misunderstanding and difficulties with the closing process, but these were quickly resolved by management of the store. More
by Bob
August 08, 2022
Adam Murczek was an pleasure to work with. He answered all my questions flawlessly, and addressed every concern I had with the used vehicle promptly. I put a lot of trust in him, since I flew He answered all my questions flawlessly, and addressed every concern I had with the used vehicle promptly. I put a lot of trust in him, since I flew in to purchase the vehicle then drove it 800 miles home! The car was perfect, and so was my buying experience. Thanks Adam! More
by Josualohr
Employees Worked With
Adam Murczek
August 02, 2022
Came in to just browse and ended up buying an Infinity QX50. Excellent customer service! I would definitely recommend Infinity of Naperville. QX50. Excellent customer service! I would definitely recommend Infinity of Naperville. More
by LS
July 28, 2022
Me & my friend went to infinity of Naperville . We met Adam to discuss on used cars . We had a great experience exploring available cars and Adam did really great job of suggesting , guiding our pic We met Adam to discuss on used cars . We had a great experience exploring available cars and Adam did really great job of suggesting , guiding our pick one best available . He very well understand customer requirement and help us to see , test drive, clear all our doubt . I have been looking more than a month to purchase a car . With Adam my dream come true . This is the best customer experience I had honestly . I highly recommend who looks to buy a car Adam is fist choice ..!!! Thank you again Adam Murczek Regards Venkata Siva Nagaraju Appala More
by Venkata Siva Nagaraju Appala
Employees Worked With
Adam Murczek, Mark Roncone
July 27, 2022
Sales, service, and overall experience has always been nothing but excellent. Happy to come back again and again. nothing but excellent. Happy to come back again and again. More
by jcaradonna
