INFINITI of Naperville

Only complaint with service is that I've repeatedly complained about the right wiper and repeated replacement of blade has not helped the smearing. Nobody is willing to admit that there might be somet complained about the right wiper and repeated replacement of blade has not helped the smearing. Nobody is willing to admit that there might be something wrong with the wiper arm or that there is nothing that can be done to correct the problem. Otherwise, the service department has been excellent in every other regard! More

I purchased my Infinity FX35 in 2004 from Infinity of Lisle. The initial sales experience was one of the best I've had with a new car dealership. Smooth, simple and very importantly, I did not feel tha Lisle. The initial sales experience was one of the best I've had with a new car dealership. Smooth, simple and very importantly, I did not feel that anyone was playing "games" with me during the negotiation process. Delivery of the car went smoothly, and all of its functionality was explained to me. Since then, I've brought it to the service department for all of the scheduled services, and again, feel that I've been treated very fairly - from the initial "consultation" with the sales manager, to follow-up calls during the servicing (if anything else was discovered that we had not discussed)to the final pick-up of the car. During my warranty period, I never had a problem getting a "loaner" car according to whatever personal schedule I required. And importantly again, I've never felt taken advantage of when the final bill was presented - it was always "no surprises"! The vehicle itself has been wonderful. As I recall, I've only had one problem with the car outside of the normal maintenance cycle, which was covered under the warranty with no hassles. All in all, I would highly recommend Infinity cars in general, and Infinity of Lisle specifically, both for purchasing a vehicle as well as having it serviced. Jeff in Wheaton More

We have purchased our last 3 cars from Infiniti of Lisle. Two were purchased new, the 3rd was pre-owned. All 3 cars have been great! We return to Infiniti of Lisle for all of our service on the 2 (bought Two were purchased new, the 3rd was pre-owned. All 3 cars have been great! We return to Infiniti of Lisle for all of our service on the 2 (bought new) Infiniti's purchased. We drive past 2 other Infiniti dealerships to do business with Infiniti of Lisle because of the great service from Mike Harlow, Tom Taylor and Steve Johnson. We look forward to continuing our association with them!! More

I own my second G20, a car that has been outstanding for me (woman under 5ft 2 in.) The Lisle IL Infiniti service shop has been unfailingly courteous.The work is excellent, the time estimated to perform the me (woman under 5ft 2 in.) The Lisle IL Infiniti service shop has been unfailingly courteous.The work is excellent, the time estimated to perform the service correct, their ability to work with my schedule also excellent. I have nothing but praise for this dealer. I'd like to think the price could be a bit lower; however, I've never had to return because something was not fixed right! Suzanne Watt Naperville,IL More

Infiniti of Lisle is a top notch dealership to work with. I am on my 4th Infiniti and feel the dealership from sales to service has the customer in mind in how they treat me. A place to come to buy if you ar I am on my 4th Infiniti and feel the dealership from sales to service has the customer in mind in how they treat me. A place to come to buy if you are looking for an Infiniti - ask for Randy Chin. More

Our experience at Infiniti of Lisle was excellent. Our salesperson did a wonderful job of explaining everything to us as well as answering all of our questions. We would definitely recommend this dealersh salesperson did a wonderful job of explaining everything to us as well as answering all of our questions. We would definitely recommend this dealership to all who are looking to purchase a car. More

Mike Harlow is the best service person. He is always friendly,courteous and knows his business. He explains what needs to be done and why. I have a 2000 I30 and would buy another Infinity at your dealer friendly,courteous and knows his business. He explains what needs to be done and why. I have a 2000 I30 and would buy another Infinity at your dealership because of Mike. Anyone can sell a car service is the most important. More

I have leased 4 vehicles from Infiniti of Lisle and I continue to return because of the excellent service and customer intimate approach. Regardless of whether it is a new car or service I can count on continue to return because of the excellent service and customer intimate approach. Regardless of whether it is a new car or service I can count on Drew and Bill to deliver. Assad also does an excellent job on delivery and after market products. I continue to return because I love the product and I feel valued as a customer. The team is awesome and that is why have give them 5s across the board. More

Infinity of Lisle has an experienced and professional staff and I am very satisfied with their level of service. Very friendly staff ready to answer any questions and go to great lengths to fix problems. staff and I am very satisfied with their level of service. Very friendly staff ready to answer any questions and go to great lengths to fix problems. I was helped by Edie on my car's last maintenance service. I also bought my 2010 Infinity G37X from them last year. It was a great experience easy buying from them and getting what to me was a very satisfactory deal. I worked with Bob on the purchase and he made the sale a great experience. I also worked with Assad who showed me the roped on my new car and helped me since on questions I have had. More

Jeff Walker and the whole sales team were fantastic and easy to work with. The service team has been great as well, straight answers! I have purchased 3 Infiniti's over the years from Infiniti of Lisle a easy to work with. The service team has been great as well, straight answers! I have purchased 3 Infiniti's over the years from Infiniti of Lisle and I keep coming back. Thanks very much Infiniti of Lisle!! More