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INFINITI of Naperville

Naperville, IL

4.9
3,448 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,448 reviews

May 27, 2009

When i started looking to buy a new car, i've visited various dealerships but i couldn't find the deal i was looking for. When i came to Infinity of Lisle i met Robert Saldana and i immediately knew that More

by infinitytypes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Saldana
May 29, 2009 -

INFINITI of Naperville responded

infinititypes - Thank you for your comments. We are so happy that you decided to do business with us, especially after visiting various other dealerships. Your experience with Robert Saldana is exactly what we strive to acheive with all of our customers. I will happily pass on all your comments to Robert. Thank you for choosing Infiniti of Lisle. -- Steve Camp, Manager

May 27, 2009

I am a one happy customer thanks to Infiniti of Lisle and the best sales guy there. Moe Skaik was a very helpful and knowledgeable person who provided me with all information I needed to make my decision abo More

by assey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe Skaik
May 29, 2009 -

INFINITI of Naperville responded

Assey - Thank you for your comments about your experience with Moe and Infiniti of Lisle. It's always a joy to here from our customers. Especially when someone on our team has provided outstanding service. We strive for that type relationship with every customer and look forward to exceeding your expectations when you bring your car in to our service department. I will pass along your kind comments to Moe. Thanks for your business -- Steve Camp, Manager

May 26, 2009

I recently purchased a used car from this dealership and the experience was excellent. Robert was very knowledgable, personable and showed great professionalism throughout the process. He was very responsiv More

by jtdurflinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Saldana
May 29, 2009 -

INFINITI of Naperville responded

jtdurflinger - Thank you for your important feedback. We really make an extra effort to deliver our pre-owned vehicles as if they were new. They should be, there new to you! I trust our 121-point Lisle Certified Inspction gave you the confidence to buy from us instead of any other dealer. I will pass on your kind words to Robert Saldana and will look forward to assist you in the future. -- Steve Camp, Manager

May 24, 2009

Recently we've purchased our new Infiniti from Infiniti of Lisle and I couldn't believe how smooth , pleasurable and professional was our experience. Our salesman Rich Ligeza guided us through the entire p More

by miszka1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Ligeza
May 29, 2009 -

INFINITI of Naperville responded

miszka1972 - Thank you for your new car purchase and the time it took to let us know how your experience was. We work hard to train all our team memebers so we can deliver the type of service you described. I will be sure to let Rich Ligeza know he did an outstanding job. Thank you again! -- Steve Camp, Manager

May 18, 2009

I just bought my G37X in Liles of Infiniti. The people there are very friendly, especially the sales consultant who took care of me. The services were fast and they have hundreds of cars that you can choo More

by Tommyliu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Saldana (Tony)
May 29, 2009 -

INFINITI of Naperville responded

Tommyliu - Thanks for the great feedback. You purchased one of the hotest cars sold in the segmant. I hope your enjoying it with the great weather we are having. I'm glad to here Tony continues to follow up and makes sure that all of your questions are being answered. I will be sure to let Tony know about your incredible comments! -- Steve Camp, Manager

May 13, 2009

This was the second car I bought from Infiniti of Lisle and I would still recommend this dealer to everyone. There is another Infinity dealership a lot closer to were I work, but Infiniti of Lisle's price More

by KcrteNbrl19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Becker
May 29, 2009 -

INFINITI of Naperville responded

KcrteNbrl19 - I'm so glad you drove the extra distance to get to us. We will alwasys strive to keep customers like you a loyal fan. Thank you so much for letting us know you were treated with the respect we work so hard to provide. Please let me know how I can be of assistance in the future. -- Steve Camp, Manager

December 07, 2008

Very Very rude, unprofessional and no respect to customers. Can you imagine the owner of the dealer said he don't appreciate your business and you are cheap because a customer trying to bargain the More

by YMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Korallus, the owner
May 29, 2009 -

INFINITI of Naperville responded

YMC - I just wanted to let you know that we DO appreciate your feedback. I sincerely appologize for what transpired and have been working diligently to change our processes so this will NOT happen again. We have made significant changes to our staff and internal processes to safeguard this type of unacceptable behaivior is eliminated. We pride ourselves on treating customers with dignity and respect, as if they are honored guests. Please contact me if I can do ANYTHING to assist you in the future. -- Steve Camp, Manager

May 02, 2008

I bought a pre-owned 03 G35, in 06. I am not happy with the quality of work, sales & finance tactics these guys play. When I first looked at the car, there were a few issues like the glove compartment cove More

by ajCarXP
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
1
May 29, 2009 -

INFINITI of Naperville responded

ajCarXP - Thank you for letting us know we did not live up to the expectations. It's only when we have reviews like this that we get the opportunity to look at what went wrong. We work very hard to recondition all of our used cars mechanically and cosmetically. Since you placed this review we created a new more complete (121 point) inspection process. We go one step furthure and re-check (34 point) and drive EVERY used car every TEN days. I hope that you will give me an opportunity to earn your service business. Let me personally make it up to you! - Steve Camp, Manager

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