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INFINITI of Naperville

Naperville, IL

4.9
3,498 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,498 reviews

May 02, 2022

Honest and fair! Quick, professional, no nonsense and friendly. We were extremely pleased with everything! More

by melissa.sisco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett, Adam Murczek
Jul 30, 2022 -

INFINITI of Naperville responded

Thank you again for taking the time to let us know how we did. We hope you are enjoying your new INFINITI!

May 02, 2022

Ask for Adam Murczek. He is so extremely knowledgeable and taught us several things about our Infiniti and we’ve been driving various models since our first purchase of a More

by melissa.sisco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
Jul 30, 2022 -

INFINITI of Naperville responded

Melissa.sisco, we're glad you had such a wonderful experience, Adam M. I enjoy his dry sense of humor too! Thank you for your business

May 01, 2022

Randy was very helpful and knew the product very well. We had it narrowed down to a few different cars but ended up with something else. No complaints at all. More

by hburkhart6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2022 -

INFINITI of Naperville responded

Hburkhart6, Randy strives for 100% satisfaction, and it is great to hear you had such a positive experience at Infiniti Of Naperville.

May 01, 2022

Great service & sales presentation. Cordial & Professional demeanor by sales & admin staff. Excellent follow up after initial visit and obtaining car. More

by lmandel213
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Lynch
May 01, 2022 -

lmandel213 responded

INFINITI of Naperville May 1, 2022 lmandel213 Great service & sales presentation. Cordial & Professional demeanor by sales & admin staff. Excellent follow-up after the initial visit and purchasing the car.

May 01, 2022 -

lmandel213 responded

Thanks to Randy Chin

April 29, 2022

working with Heidi to purchase our 2021 Tahoe was a great experience from start to finish:) More

by slake2774
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidi Guttman, Heidi Guttman
Jul 30, 2022 -

INFINITI of Naperville responded

Slake2774, we are so happy to read such a great review about Heidi!

April 28, 2022

Both Mark and Joseph operate at a very professional and proficient level of service to get you in the car of your dreams! Great job fellas.. More

by Donyal Thomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Roncone
Jul 30, 2022 -

INFINITI of Naperville responded

Donyal Thomas, your satisfaction is our top priority. Thank you for sharing your experience with Mark and Joseph

April 27, 2022

I had the opportunity to work with Mark Rancone after a lengthy search for a vehicle at several other dealerships in the area. I appreciated his relaxed approach and he genuinely seemed interested in mak More

by kharbin96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Roncone
Jul 30, 2022 -

INFINITI of Naperville responded

Kharbin96, your wonderful feedback about Mark R, and your 5-star rating mean a lot to us.

April 27, 2022

Overall great experience; I worked with Heidi and she was wonderful. There were a few things I would've liked to be more involved in on the financing front and as far as negotiation, but ultimately I am happ More

by DDHGAT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidi Guttman
Jul 30, 2022 -

INFINITI of Naperville responded

Hi Ddhgat, we are very happy to have provided you with such a positive experience!

April 25, 2022

Immediately, my impression of Adam Murczek was, he is a no nonsense guy. He was straight forward which allowed the situation and transaction to move rather quickly and smooth. I am pleasantly pleased. More

by Jean Brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
April 24, 2022

I have to write 15 words for this review. They were great thanks for everything. More

by rabbibert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Lynch, Mark Roncone
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