INFINITI of Naperville

Dealing with Infiniti of Naperville was an absolute pleasure, and Mark Roncone was the primary driver of us having such an outstanding experience. From the first outreach we made to him, to every subse pleasure, and Mark Roncone was the primary driver of us having such an outstanding experience. From the first outreach we made to him, to every subsequent interaction, to the actual day of lease process, he made everything go so smoothly. I would hands down recommend to anyone to work with Mark and Infiniti of Naperville. More

Infiniti of Naperville, and the customer service in general was great. Mark was very respectful, and wanted me to find the right car as well as being happy with my purchase. He is a great car salesman, general was great. Mark was very respectful, and wanted me to find the right car as well as being happy with my purchase. He is a great car salesman, and wasn’t too “pushy” during the purchase of my car. It went smoothly, and I was very appreciative of Mark’s help. More

Mark Roncone was a pleasure to work with. Knowledgeable about SUV we purchased. More importantly, accommodating to our busy schedule to come together on a purchase. Highly recommend Mark. about SUV we purchased. More importantly, accommodating to our busy schedule to come together on a purchase. Highly recommend Mark. More

Kaitlyn was easy to work with in every way. She made sure that I was completely satisfied and even personally delivered my new car to me at work. Thanks for the excellent service! that I was completely satisfied and even personally delivered my new car to me at work. Thanks for the excellent service! More

Kaitlyn's knowledge and friendliness where the main reasons I drove far out of my way to do business with her. Extremely happy customer! I'd recommend her 100%! reasons I drove far out of my way to do business with her. Extremely happy customer! I'd recommend her 100%! More

Mark made everything very smooth for my transition into a new lease. He was very courteous and professional, would definitely work with him again! new lease. He was very courteous and professional, would definitely work with him again! More

This is the second Infiniti I leased with Randy! He is very knowledgable, and a pleasure to work with. I'm looking forward to working with him again when this lease is up! very knowledgable, and a pleasure to work with. I'm looking forward to working with him again when this lease is up! More

Sales process with NO detail and NO sincerity. Information we found out AFTER buying would mean we would negotiate from a lower number. Once signed for the garage wanted nothing furthe sincerity. Information we found out AFTER buying would mean we would negotiate from a lower number. Once signed for the garage wanted nothing further to do with us or the car. Total lack of sincerity More

You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. That was my experience with Infiniti of Naperville More