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INFINITI of Naperville

Naperville, IL

4.9
3,498 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,498 reviews

June 09, 2021

Jie Wood is a amazing sales rep,he is very knowledgeable and considerate.He cleaned up vehicle upfront and put it in right place and gave me a brief,helpful training before I go.I had a fantastic memory on More

by jjiezhang123
Recommend Dealer
Yes
Employees Worked With
Daniel DuBois, Brad Broughton, Joseph F.L. Wood
Jun 11, 2021 -

INFINITI of Naperville responded

Thank you for taking the time to share your experience with Joey Wood. Based on your experience do you think he might have earned a 4-star or even a 5-star rating?

Jun 11, 2021 -

jjiezhang123 responded

5 Star for sure!

June 09, 2021

Leased a new Q50 Red 400 Sport AWD last week from Randy Chin. Randy is simply the best. I've been leasing cars from him for more than 20 years. He's knowledgeable, patient, and very helpful. I always get a More

by SteveC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

INFINITI of Naperville responded

Stevec, thank you for your kind review; we are happy to pass along your comments to Randy C and Joe L!

June 08, 2021

Painless buying experience with pleasurable sales, finance and service people. Today was a great day to buy two vehicles for me and my wife. Thank you Mark and Garrett. More

by TJB EOB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett, Christian Lynch, Mark Roncone
Jun 11, 2021 -

INFINITI of Naperville responded

We appreciate your positive review about your recent experience with Mark and Garrett! Thank you for the business

June 08, 2021

Thank you Mark & Garrett for an exceptional experience today! You and the other staff we extraordinarily professional, welcoming, and friendly. This was by far my best dealership experience ever! Kudos to More

by bmwlady77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett, Mark Roncone
Jun 11, 2021 -

INFINITI of Naperville responded

Bmwlady77, we are so happy to read such a great review about Mark, Garrett, and the rest of the team here at Infiniti Of Naperville!

June 06, 2021

Bought my New used Ram 2500. Kaitlyn , Garrett, Joe,and Christian could not have been more helpful. I definitely would return for a new car More

by Bwol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Lynch, Kaitlyn Kessler
Jun 11, 2021 -

INFINITI of Naperville responded

Bwol, we're glad to hear you enjoyed your purchase experience and congratulations on your new Ram 2500.

June 06, 2021

A+ Service!! This is our 3rd purchase from them and will always be apart of the Infinti family! Brad Garrett & Joe in finance took very good care of us! More

by vrbrews
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garret Sales Manager, Brad Broughton
Jun 11, 2021 -

INFINITI of Naperville responded

Vrbrews, we strive for 100% satisfaction, and it is great to read that you had such a positive experience with Brad, Garrett, and Joe here at Infiniti Of Naperville.

June 04, 2021

Overall service and experience were great. Mark was very friendly and easy to work with throughout the process. I highly recommend Mark and Dale and the Infiniti of Naperville team. More

by Aaron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Morrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Roncone
Jun 11, 2021 -

INFINITI of Naperville responded

Aaron, we are glad we could help! Thank you for your continued business over the years.

June 02, 2021

I would like to thank Joe for a classy, very professional visit. We love our new car!! Thank you to Joe and the Infinity Team! More

by elitembs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph F.L. Wood
Jun 11, 2021 -

INFINITI of Naperville responded

Elitembs, we are glad Joey provided such a classy and professional visit! Congratulations on your new vehicle

June 01, 2021

I want to thank Kaitlyn very much with helping me out the other day! She was very sweet and extremely helpful! Will come back again! More

by Brianna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Kessler
Jun 05, 2021 -

INFINITI of Naperville responded

Brianna, we are glad that Kaitlyn was very helpful! We appreciate the 5-star review

June 01, 2021

Kaitlyn was very helpful and patient. She answered all my questions and helped me find the best car for me. She was very knowledgeable and charismatic. More

by Very happy costumer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Kessler
Jun 05, 2021 -

INFINITI of Naperville responded

Very Happy Costumer, we're happy you found Kaitlyn to be so supportive during your experience here at Infiniti Of Naperville.

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