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INFINITI of Naperville

Naperville, IL

4.9
3,502 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,502 reviews

June 11, 2021

Adam Murczek was our salesperson. Adam was professional, knowledgeable, kind and patient! We appreciate all he did for us! Thank you Adam! We wouldn't hesitate to recommend Adam or Infiniti of Naperville! More

by gal0927
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
Jun 13, 2021 -

INFINITI of Naperville responded

Hi Gal0927, thank you so much for your positive comments about Adam and Infiniti Of Naperville!

June 11, 2021

Joe Wood was excellent !!!, No pressure, listen to our needs and tried his best to find something that met our needs and budget. Will come back!!! More

by bachocron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Lynch, Daniel DuBois, Joseph F.L. Wood
Jun 21, 2021 -

INFINITI of Naperville responded

We are so happy to read such a great review about Infiniti Of Naperville and specifically Joe Wood! We're all definitely looking forward to assisting you in the future. Regards, Your Friends at Infiniti of Naperville

June 11, 2021

GREAT EXPERIENCE!! Joe Wood and the rest of the team are fantastic! Very knowledgeable and not to mention the no haggle price on the vehicle! More

by Big Tuna Jr.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph F.L. Wood
Jun 21, 2021 -

INFINITI of Naperville responded

Thank you for taking the time to let us know how Joe and the team did. We hope you have a great day! -Your Friends at Infiniti of Naperville

June 10, 2021

We had a excellent experience, Sales staff is knowledgeable and was helpful to our decision process. We test drove a QX50, super nice SUV, options packages from Infinity are split poorly in our More

by gmre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Roncone
Jun 24, 2021 -

INFINITI of Naperville responded

Gmre, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Naperville!

June 09, 2021

Jie Wood is a amazing sales rep,he is very knowledgeable and considerate.He cleaned up vehicle upfront and put it in right place and gave me a brief,helpful training before I go.I had a fantastic memory on More

by jjiezhang123
Recommend Dealer
Yes
Employees Worked With
Daniel DuBois, Brad Broughton, Joseph F.L. Wood
Jun 11, 2021 -

INFINITI of Naperville responded

Thank you for taking the time to share your experience with Joey Wood. Based on your experience do you think he might have earned a 4-star or even a 5-star rating?

Jun 11, 2021 -

jjiezhang123 responded

5 Star for sure!

June 09, 2021

Leased a new Q50 Red 400 Sport AWD last week from Randy Chin. Randy is simply the best. I've been leasing cars from him for more than 20 years. He's knowledgeable, patient, and very helpful. I always get a More

by SteveC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

INFINITI of Naperville responded

Stevec, thank you for your kind review; we are happy to pass along your comments to Randy C and Joe L!

June 08, 2021

Painless buying experience with pleasurable sales, finance and service people. Today was a great day to buy two vehicles for me and my wife. Thank you Mark and Garrett. More

by TJB EOB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett, Christian Lynch, Mark Roncone
Jun 11, 2021 -

INFINITI of Naperville responded

We appreciate your positive review about your recent experience with Mark and Garrett! Thank you for the business

June 08, 2021

Thank you Mark & Garrett for an exceptional experience today! You and the other staff we extraordinarily professional, welcoming, and friendly. This was by far my best dealership experience ever! Kudos to More

by bmwlady77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett, Mark Roncone
Jun 11, 2021 -

INFINITI of Naperville responded

Bmwlady77, we are so happy to read such a great review about Mark, Garrett, and the rest of the team here at Infiniti Of Naperville!

June 06, 2021

Bought my New used Ram 2500. Kaitlyn , Garrett, Joe,and Christian could not have been more helpful. I definitely would return for a new car More

by Bwol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Lynch, Kaitlyn Kessler
Jun 11, 2021 -

INFINITI of Naperville responded

Bwol, we're glad to hear you enjoyed your purchase experience and congratulations on your new Ram 2500.

June 06, 2021

A+ Service!! This is our 3rd purchase from them and will always be apart of the Infinti family! Brad Garrett & Joe in finance took very good care of us! More

by vrbrews
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garret Sales Manager, Brad Broughton
Jun 11, 2021 -

INFINITI of Naperville responded

Vrbrews, we strive for 100% satisfaction, and it is great to read that you had such a positive experience with Brad, Garrett, and Joe here at Infiniti Of Naperville.

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