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INFINITI of Naperville

Naperville, IL

4.9
3,497 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,497 reviews

March 09, 2021

Went above and beyond to service us and provided us with superior service and competitive pricing ! Thank you again Adam and Team at Infinity Naperville! We appreciate your time and efforts and we are ex More

by ChazaRcaporale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
Mar 11, 2021 -

INFINITI of Naperville responded

Chazarcaporale, we're so happy you found our staff to be so supportive during your experience here at Infiniti Of Naperville. Thank you for taking the time to share.

March 08, 2021

I called this past weekend to check about the fact that I am moving out of state and Joseph helped me with who to contact to be sure my lease is updated with our new state of residence. Joseph was busy with More

by btsy63
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

INFINITI of Naperville responded

Hi Btsy63, we are very happy to have provided you with such a positive experience!

March 08, 2021

Antoine always explains the plan for my car and gives me recommendations that will be the most beneficial for my vehicle. I really appreciate it. More

by loudav38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwan Hicks
Mar 11, 2021 -

INFINITI of Naperville responded

Hi Loudav38, we are very happy to have provided you with such a positive experience with Antwan!

March 06, 2021

So far, so good. La la la la la la la la la la la la la la la la la la la la la More

by Jbuynack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

INFINITI of Naperville responded

Hello Jbuynack, thank you; we appreciate your feedback!

March 05, 2021

I would have liked to have given 5 stars, but I feel like I had to ask for things that should have been already provided car manual and Guidebook, 2nd key to the vehicle and, or a little gift unused keychain More

by nutall45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Roncone, Mariama Kollie
Mar 16, 2021 -

INFINITI of Naperville responded

Thank you again for taking the time to let us know how we did. We appreciate you allowing us to remedy the items you mentioned. We hope you have many trouble-free miles with your new vehicle!

March 05, 2021

I dealt with Dale and Dan. Both were excellent. Low pressure and committed to the customer experience and long term Infiniti relationship with me. They ensured that I was completely satisfied with the More

by Ricky.Laporte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Morrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel DuBois
Mar 08, 2021 -

INFINITI of Naperville responded

Ricky.laporte, thanks for your praise and kind comments about our team. We appreciate your business

March 04, 2021

Great experience, great salesman and friendly and helpful staff. Overall experience was a delight and if i need to make another car purchase i will definitely be coming back. More

by ivan.alquisira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Murczek, Brad Broughton
Mar 08, 2021 -

INFINITI of Naperville responded

Thank you again for taking the time to let us know how we did. We are very happy to hear that you had a great experience

March 03, 2021

Very, very impressed on how they conduct business. They were straightforward and helped with questions. Very Friendly. I have already recommended them to my friends and family. It was a wonderful experie More

by Dvgreeny23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariama Kollie, Brad Broughton
Mar 11, 2021 -

INFINITI of Naperville responded

Dvgreeny23, we're so glad that you were impressed with how we conduct business. We greatly appreciate all the positive feedback!

March 02, 2021

Very professional and well versed . Worked with me to find the right car , over a period of time. He does a great job and make the experience as painless as possible More

by abyrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel DuBois
Mar 05, 2021 -

INFINITI of Naperville responded

Abyrom, we're happy you found our staff to be so supportive, thank you for sharing your positive experience!

March 01, 2021

Adam is very professional and is honest with his customers. Not only that but when you go for a test drive he will make sure that it’s a real test drive. He will make sure that you understand the ca More

by EA1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
Mar 02, 2021 -

INFINITI of Naperville responded

Ea1993, Adam provides our clients with a truly exceptional test drive and sales experience. Thank you so much for sharing your positive experience!

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