INFINITI of Naperville

After having a very bad experience at another dealership after purchasing a 2017 Q50 I was ecstatic to have a very good experience with Antwan Hicks he listened to my complaint and he took care of the moldi after purchasing a 2017 Q50 I was ecstatic to have a very good experience with Antwan Hicks he listened to my complaint and he took care of the molding on my car without any problem, I made a bad mistake by going to the other dealership and should have come here first but I will be coming here for years to come Thank you again Antwan for your dedication. More

Great overall experience at the dealership, we showed up end of day on a Saturday and they took their time with us. Low pressure and very knowledgeable. If you plan on buying Infiniti talk to Adam Murczek, end of day on a Saturday and they took their time with us. Low pressure and very knowledgeable. If you plan on buying Infiniti talk to Adam Murczek, he really knows his stuff! More

I will recommend this dealership to anyone. Adam should get an increase. He is a straight shooter but personable, professional, caring and very educational. He didn't try to force me into something that I get an increase. He is a straight shooter but personable, professional, caring and very educational. He didn't try to force me into something that I didn't want nor did he show me tons of vehicles. He asked me what I was looking for, how much I was looking to spend and he immediately identified a couple to look at and test drive. I wanted an Infiniti SUV and I am driving away in my 2019 QX50. What a joy in my heart and a smile on my face thanks to Adam! Adam rocks!!! In addition, the staff was professional and everyone had great customer service skills. Great service trickles from the head down because the owner was so kind and hospitable and Joseph in finance was awesome. My best experience in purchasing a vehicle. I'll be back here for all of my car needs. More

Peter is a straight shooting, low pressure kind of salesman. It was a pleasure doing business with him! We got a good price on a 2019 Infiniti, and a fair trade in. salesman. It was a pleasure doing business with him! We got a good price on a 2019 Infiniti, and a fair trade in. More

I began the process online with Christian who was extremely helpful. I was then assigned to Mark Roncone who was a class act from start to finish. He was professional, yet friendly and was flexible. extremely helpful. I was then assigned to Mark Roncone who was a class act from start to finish. He was professional, yet friendly and was flexible. He answered all my questions and got back to me in a timely manner. The sales process itself was quick and delightful. There were some hiccups (vehicle related, NOT Mark related), and he was right there championing and helping to ensure things went smoothly while it got sorted out. Make sure to ask for Mark, I highly recommend him. He gained a lifetime customer in us and I know my family will be buying more vehicles from him in the future. - E.H. More

Adam was great, no pressure.Informative with car fax Adam was great, no pressure. Informative with car fax report. Dealt little. Hope we can close on a purchase deal. Dealership was clean, good distan Adam was great, no pressure. Informative with car fax report. Dealt little. Hope we can close on a purchase deal. Dealership was clean, good distancing. Had a test ride and inspected myself a few key items. More

very helpful, understanding, and informative!!! I love infiniti naperville they always make me feel like family. Mark did wonderful with helping me during my purchase and didn't make me feel uneducated as infiniti naperville they always make me feel like family. Mark did wonderful with helping me during my purchase and didn't make me feel uneducated as he walked me thru it all as this was my first time purchasing a car by my lonesome More

Our salesman has worked hard to keep our business and earn our trust. He is someone we respect and hope to do business with for years to come. This is our 4th lease with him. His assistant was a pure earn our trust. He is someone we respect and hope to do business with for years to come. This is our 4th lease with him. His assistant was a pure delight. Knowledgeable and honest. The finance manager that we met with was concise, quick, and again a pleasure to do business with. More

Had to return to dealership a second time to make purchase. First time I left after waiting 45 minutes past appointment time. When I asked the Business Manager how long it would take to get the titl purchase. First time I left after waiting 45 minutes past appointment time. When I asked the Business Manager how long it would take to get the title he told me he doesn’t work for the DMV. More

Peter Bozich in sales was great, finance went smoothly too. Price was good on used car, trade in was fair too. Thank you once again. too. Price was good on used car, trade in was fair too. Thank you once again. More