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INFINITI of Naperville

Naperville, IL

4.9
3,496 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,496 reviews

March 27, 2020

Infiniti of Naperville The QX50 I leased yesterday was my 6th lease with Infiniti. Mark Roncone and Dale Morrone were both terrific! They worked with me from the end of 2019 More

by Jesse V. Barrientes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Morrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Roncone
Jun 04, 2020 -

INFINITI of Naperville responded

Thank you for your continued patronage! We really appreciate your love for our dealership and the brand. I hope we can make it a 7th INFINITI the next time you're in need and provide the same level of service. Thank you again! Best regards, Management, INFINITI of Naperville

March 27, 2020

I’m very pleased with my Q60 purchase. Mark was very attentive and friendly. He made the car buying process very easy. Both Mark and Joseph are very knowledgeable in their field and were able to answer More

by Joanna
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Roncone
Jun 04, 2020 -

INFINITI of Naperville responded

Mark and Joe are two of our best. Thank you for sharing your experience with them! Best regards, Management, INFINITI of Naperville

March 24, 2020

Amazing Service! This was a great car buying experience! Adam is straightforward, honest and FUN to deal with. We thoroughly enjoyed working with him, the financing More

by KimCommito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Morrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Murczek, Matthew Murray
Jun 04, 2020 -

INFINITI of Naperville responded

Thank you for sharing your experience! It really means a lot to us and we appreciate your words and your time! Best regards, Management, INFINITI of Naperville

March 23, 2020

Adam gave me the best test drive of a vehicle I’ve ever had -sold me on the car upon the return to the building More

by Anthony
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
Jun 04, 2020 -

INFINITI of Naperville responded

Adam is probably our best reviewed sales rep and your experience is emblematic of why. Thank you for sharing, I hope the vehicle is treating you well! -Management, INFINITI of Naperville

March 23, 2020

Never disapointed! We purchased our QX60 from Adam Murczek and we couldn't be happier! He was very knowledgeable, friendly and wasn't pushy in any way. He took his time More

by Colie44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek, Matthew Murray
Jun 04, 2020 -

INFINITI of Naperville responded

Thank you for sharing your experience from all of us here at the dealership! I know Adam certainly appreciates you taking the time as do the rest of us. Thank you again. -Management, INFINITI of Naperville

March 18, 2020

We knew soon as we walked in that this was a place we would like to purchase from! We are car shoppers and we’ve dealt with quit a few dealerships and this one was very classy and Professional! Mark was More

by keydb27
Recommend Dealer
Yes
Employees Worked With
Christian Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Roncone, Mariama Kollie
Jun 04, 2020 -

INFINITI of Naperville responded

Thank you for sharing your experience! We're happy you had such a smooth experience and I know Mark appreciates the kind words as well. I hope we can continue to provide the same experience if you ever need anything in the future. -Management, INFINITI of Naperville

March 16, 2020

Fantastic and Easy car buying experience After wanting to test drive the Qx50 multiple times, I finally decided to pull the trigger. Randy was able to answer all my questions and work with m More

by jbasile89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Morrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2020 -

INFINITI of Naperville responded

We really appreciate the kind words and I know I can speak for everyone, Randy, Joe and Dale, when I say thank you! -Management, INFINITI of Naperville

March 16, 2020

Used Qx60 Recently purchased a Qx60 from Mike and his team. He was quick to set up a test drive and made the purchase run smoothly. Overall was pleased with his More

by tmmbzn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Howell
Jun 04, 2020 -

INFINITI of Naperville responded

Thank you for sharing your experience! We put a half tank of gas in our used vehicles and a full tank for new. We've done it that way for years but maybe it's time for a change. Thanks again! -Management, INFINITI of Naperville

March 16, 2020

Quick and easy purchase of a vehicle I love! I contacted this dealer about a specific vehicle I thought I was interested in. They were quick to reply and set up an appointment to see the car I s More

by lauradawncooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Howell, Mariama Kollie
Jun 04, 2020 -

INFINITI of Naperville responded

We're always happy to hear about such a pleasant experience, thank you for taking the time to share it! We're here to assist you going forward if you need anything at all. -Management, INFINITI of Naperville

March 12, 2020

He was really helpful and didn’t want to play games. Tried getting me a lower price so I was happy with it. Overall a really good salesman. More

by andy9697
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
Jun 04, 2020 -

INFINITI of Naperville responded

I'm sorry we couldn't come to an agreement but I'm happy to hear Adam did his best for you. He always goes to bat for his customers and reviews like yours show that. Thank you for sharing! -Management, INFINITI of Naperville

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