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INFINITI of Naperville
Naperville, IL
3,497 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,497 reviews
January 16, 2024
He broke everything down to lamest terms so I would understand . Thank you Adam for great service. understand . Thank you Adam for great service. More
by Janella
January 06, 2024
I worked with Dennis and Joe at Infiniti of Naperville to get the exact car I was looking for. It was a great experience! I'm now driving and enjoying one nice Infiniti! get the exact car I was looking for. It was a great experience! I'm now driving and enjoying one nice Infiniti! More
by John Paul
January 03, 2024
I hadn't been to a dealership in a long time so I was a little apprehensive. Mark made my experience very enjoyable. I'm very happy with my purchase. The car looks brand new and I got a great price on i little apprehensive. Mark made my experience very enjoyable. I'm very happy with my purchase. The car looks brand new and I got a great price on it. More
by sonax1
Employees Worked With
Mark Roncone
December 28, 2023
Randy (salesman) and (Josep) the finance person were extremely helpful and very knowledgeable about their jobs. This was the first time I had ever worked with a salesperson and finance manager who had b extremely helpful and very knowledgeable about their jobs. This was the first time I had ever worked with a salesperson and finance manager who had been so helpful and knowledgeable about their jobs. I had a great experience with the purchase of my vehicle. Thanks More
by edwhele
December 19, 2023
Just bought a pre owned certified car. Randy (salesmen) and Joe (finance manager) were helpful and friendly. I did have a problem with the USB ports not functioning and I couldn’t get my A Randy (salesmen) and Joe (finance manager) were helpful and friendly. I did have a problem with the USB ports not functioning and I couldn’t get my Android Auto to start. They replaced the ports and it works now. I wonder if checking these ports is on their pre owned certified checklist. And if it is, why didn’t this problem get resolved. Also the new car has many safety devices. Randy was familiar with some of these features and how to activate them, but not all. There are videos online that help you, but no one told me where they were. I had to contact Infiniti to get the web address. They need an expert on the operating system at the dealership I could go to. Also they need to take about an hour and go through all the systems with you before letting me leave the lot. Lexus did this with my wife’s car and it was very helpful. More
by Dave
December 18, 2023
They have nice setting for their office. Very friendly people and nice knowledgeable sales person. I had good experience with the car purchase. Very friendly people and nice knowledgeable sales person. I had good experience with the car purchase. More
by linda
December 15, 2023
This is the best experience I have ever had purchasing a vehicle. The staff had the truck and paperwork ready to go, and were as kind and courteous as anyone I have ever met. We talked about common intere vehicle. The staff had the truck and paperwork ready to go, and were as kind and courteous as anyone I have ever met. We talked about common interests for an hour after everything was signed and completed. There no 'sold' and 'out the door' approach at all. They were great, and I would strongly recommend them to anyone needing a new or used vehicle. There were the best! More
by JCF
