Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Norwood
Norwood, MA
680 Reviews
Proud member of the Albrecht Auto Group! We're here to provide you with tools that we hope will make buying a car easier. You can browse our inventory-new or used-get a quote, fill out a credit application, value your trade or make a service appointment. We're Infiniti of Norwood, and we're here to help you.
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great offer on the Infiniti of your choice. At Infiniti of Norwood, our goal is to assist you in making a confident decision. Our friendly, professional staff members are here to answer your questions and listen to your needs. Whether you're shopping for a new or pre-owned vehicle, we're here to help with your search. Our well-stocked inventory includes popular Infiniti models, including G Coupe, G Convertible and M. Wherever you live in the Boston area, or if you're driving from Nashua, Westborough, Arlington or Hartford, we're ready to serve you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 680 reviews
August 02, 2018
GREAT SERVICE We called in the morning to make an appointment thinking we wouldn't be able to bring the car in for a day or so. The service department said come rig We called in the morning to make an appointment thinking we wouldn't be able to bring the car in for a day or so. The service department said come right in and we can take care of problem while you wait which they did. thanks guys. More
by MINUCCIAUTO
Verified CustomerEmployees Worked With
Helpful August 02, 2018
2010 G37x service This appt was made to replace a seal found leaking during prior week oil change. Aaron explained what was wrong and possible results of not repairing This appt was made to replace a seal found leaking during prior week oil change. Aaron explained what was wrong and possible results of not repairing. Decided to get it done sooner than later. Usually 5 star service, but a chrome part (cosmetic) was not ordered in time for this appt. Top customer service - always courteous & professional. Wish they never retired the G37x -the 50 is getting better, but still not as reliable as the 37 in my opinion. More
by MARILYNTKUJALA
Employees Worked With
Jennifer - excellent (very efficient), Aaron Huntington
August 02, 2018
2009 G37 I really appreciate being taken care of like family! Fernando Diaz is truly an asset to INFINITI of Norwood!! The technician that performed the servic I really appreciate being taken care of like family! Fernando Diaz is truly an asset to INFINITI of Norwood!! The technician that performed the services was amazing!! I enjoyed the video of my car’s needs for repair. You have a great group running the Norwood facility! I have always had great experiences getting my car serviced. I thank you all. Fernando Sandate More
by FERNSJR
August 02, 2018
Brandon is very nice Brandon was very helpful. I went in for a low tire and they found a nail in the tire. Brandon made sure the work was done in a timely manner and answe Brandon was very helpful. I went in for a low tire and they found a nail in the tire. Brandon made sure the work was done in a timely manner and answered all my questions. More
by anon
Employees Worked With
August 02, 2018
Service experience for 10,000 mile check up Always prompt courteous service and I’ve been coming here for years so I know that they will take care of things. They contact you as soon as it’s don Always prompt courteous service and I’ve been coming here for years so I know that they will take care of things. They contact you as soon as it’s done and make sure to keep you informed. More
by AJAYPATHAK000
July 31, 2018
The best service ive ever experienced This dealership is by far the best Ive ever had the pleasure of dealing with. The staff is extremely friendly and helpful and the service is impeccabl This dealership is by far the best Ive ever had the pleasure of dealing with. The staff is extremely friendly and helpful and the service is impeccable. More
by MIKE-ROSENBERG
Employees Worked With
Other Employees :
Nigel Desilva, Brian Pollack
July 31, 2018
Great service Awesome experience. Quick and easy. Could get work done while I waited. Highly recommend. The team was great. I am looking forward to my next service Awesome experience. Quick and easy. Could get work done while I waited. Highly recommend. The team was great. I am looking forward to my next service More
by STEVETOLAND
Employees Worked With
Danielle Werman
July 31, 2018
Excellent and Prompt As always, the employees were professional and courteous; the service was completed within a reasonable timeframe, and the environment was welcoming. As always, the employees were professional and courteous; the service was completed within a reasonable timeframe, and the environment was welcoming. They had also brought my car back clean (interior & exterior). More
by VALENCIAREID211
Employees Worked With
July 31, 2018
Very accomodating Infiniti of Norwood was very accomodating. They picked up my car for service and had it back within a few hours. They are very professional and cour Infiniti of Norwood was very accomodating. They picked up my car for service and had it back within a few hours. They are very professional and courteous. More
by AKOWALKER
Employees Worked With
Aron, Theresa and Olsen
July 31, 2018
Customer service I operate two businesses in which our biggest focus is on our customer service. Everyone I worked with at Infiniti of Norwood did an exceptional job m I operate two businesses in which our biggest focus is on our customer service. Everyone I worked with at Infiniti of Norwood did an exceptional job making me and my family feel like we were truly appreciated. This is my second car from them and I will return my business with them for my next one. Great job everyone More
by GINAC3283
